Scrum Master
Education First
Total years of experience :12 years, 5 Months
▪ Coach Teams on Agile - Scrum Framework and the importance of Self-Organization and Collaboration
▪ Coach Scrum Masters and Product Owners on their respective roles and responsibilities
▪ Coach key Stakeholders about Agile-Scrum Framework
▪ Prepared a Checklist for assessing the Maturity of Scrum Teams, Scrum Masters and the Product Owners
▪ Documented an Agile - Scrum Handbook and Product Owner Handbook
▪ Prepared Presentations for Scrum Teams, Product Owners and Scrum Masters
▪ Prepared a Transition Plan for the Transition Process
▪ Plan and Conduct Trainings across the floor to reiterate Scrum Framework
▪ Provide Trainings on utilization of Estimating Technique - Story Points for the Scrum Teams
▪ Facilitate Sprint Planning Session, Daily Scrum Meetings, Sprint Review Session, Sprint Retrospective Session and Backlog Refinement Session
▪ Assist the Product Owners in the preparation of User Stories and the Management of the Product Backlog
▪ Ensure focus is maintained on the Product Backlog, Sprint Backlog and the Project Timeline
▪ Responsible for protecting the Sprint goal and ensuring that the team does everything within their power to achieve goals
▪ Work with the management to define the Roles and Appraisal Structure as per the Agile - Scrum Framework
▪ Work with the Management to define Rewards and Recognition to Agile Teams
▪ Use JIRA to keep a track of Project and its related Issues
▪ Created a New Workflow and Issue Types Structure in JIRA to simplify the current system
▪ Provide training with regards to the usage of JIRA Software and JIRA Portfolio
Manage Multiple Software Projects (Website and Mobile Applications) as a Scrum Master or a Product Owner as per the need of the Project
•As a Scrum Master Facilitate Sprint Planning Session, Daily Scrum Meetings, Sprint Review Session and Sprint Retrospective Session
•As a Scrum Master support the Product Owner in management of the backlog
•Responsible for coaching the development teams in Scrum methodology, creation of user stories, maintenance of scrum artefacts such as Product backlog, Sprint Backlog etc.
•Protect the Development Team from Impediments
•Ensure focus is maintained on the Product Backlog, Sprint Backlog and the Project Timeline
•Educate and reinforce Scrum Methodology and Agile Framework to Team Members
•As a Scrum Master responsible for facilitating product owner input and team interactions; ensuring the communication of scope and requirements changes throughout the team
•As a Product Owner write and explain user stories to the team, take point and hour
•estimates for the stories and tasks respectively
•As a Product Owner be the Voice of the Customer to gather Requirements and get clarifications
•Responsible for protecting the Sprint goal and ensuring that the team does everything within their power to achieve goals
•Working with vendors and stakeholders to identify project risks, constraints and dependencies
•Co-ordinate with the Design Team for Wireframes and Mock-ups
•Co-ordinate with QA team for Initiation and Execution of Test Cases
•Troubleshoot day to day Project Issues in co-ordination with the Project Team
•Monitor Project Milestones and take respective actions in the best interest of the Project
•Prepare Project Status Reports and circulate the same to the Project Stakeholders
•Use Assembla and JIRA to keep a track of Project and its related Issues
Quatriz Business Solutions Bangalore
•Lead and Manage the development of various Software Projects of Quatriz Business Solutions and Empowering Ummah Inc., - An Entrepreneurship Initiative of Quatriz Business Solutions
•Gather Business Requirements from the CEO and Clients and convert them into Project Requirements and present it to the Project Team
•Prepare Project Plans and utilize the concepts of Agile-Scrum and Waterfall Methodologies to strategize the Website and Mobile Application Development activities
•Act as a Product Owner and / or Scrum Master as per the requirements of a Project
•Use JIRA to keep a track of the various tasks in the Project
•Draft Business Plans for upcoming initiatives like Bayaanpedia.com, JustHire.Me and ShareanIftar.com
•Conduct User Acceptance Testing for the Websites and Mobile Applications of Empowering Ummah Inc., Quatriz Business Solutions and any websites developed for Clients
•Prepare Documents in relation to Project Specifications required for further releases of the websites and mobile apps.
•Create Prototypes and Wireframes of Websites and Mobile Applications using Axure and Balsamiq
•Communicate with Clients of respective websites and solve their queries or equip them with respective information
•Write Content for the websites and mobile apps developed
•Structured HR Policies for Clients of Educational Institutions and Communicate with the Clients for further enhancements or review of the HR Policies.
•Evaluate the time sheets and performance of the employees
•Preparation of PowerPoint presentations as per requirements
•Prepare flow charts using MS Visio.
•Write VBA Macro (excel) codes to automate the Accounting tasks of Quatriz Business Solutions.
•Troubleshoot any MS Excel or Word or PowerPoint related issues.
•Provide training to Employees on Interpersonal skills
ATOS - Client - Nokia & PROS Bangalore
•Work closely with Business and Stakeholder Managers to capture the needs in the application - Industrial Pricing Tool which is a customized form of PROS PRICING SOLUTION SUITE.
•Use Service Now to check for Client Queries
•Documentation of Issues and Solutions of Service Requests
•Co-ordinate with SAP CRM team to check for Master-Data uploads and prepare Functional Request Reports as per requirements
•Provide Support to the team when deployments have to be on Quality and Production Environments.
•Lead the Knowledge Management Articles update for Sales & Marketing Cluster on Service Now.
•Handle issues reported by end users and business development managers by providing solutions themselves or forwarding to IT team as applicable
•Provide reports as needed to Atos and Stakeholders
•Maintain Tips & Tricks for troubleshooting repetitive issues quickly
Responsible for driving the development of various websites as part of the Entrepreneur Project - Empowering Ummah Inc., in Liaison with Quatriz Business Solutions
•Created and Documented a Business Plan for an initiative - BAYAANS.IN
•Structured and documented a Leave policy for Quatriz Business Solutions and an Advertising Policy for ummath.com - Initiative under Empowering Ummah Inc.
•Conducting User Acceptance Testing for the email templates which reach various sources of ummathjobs.com and sharealife.in and UAT for the finding out the Functional and Design Issues for Share a Life website and Ummath Jobs website.
•Preparation of PowerPoint Presentations as per the requirements.
Key Achievements -
•Trained employees on Email Communication and MS Excel
•Wrote a VBA code to automate the back up of data.
•Introduced a “Help Us Improve” feature for ummath.com and sharealife.in
•Structured and Documented the Content of Share a Life website - sharealife.in (a blood donation platform) and Empowering Ummah Inc., - empoweringummah.com website (Parent Website)
▪ Lead a team of 20 members for a New Project - Point in Time as a Senior Analyst and was responsible for managing the Day to Day Operations as well as Data Quality aspects of the team.
▪ Documented a USER MANUAL and Method of Work (Policies, Procedures, Queries, Solutions and FAQ) for the Point in Time Project.
▪ Collaborated with cross functional teams to identify best methods relative to the Point in Time process and incorporate the same within the team.
▪ Prepared Quality Status Report and Project Status Report required to be shared with the stakeholders on a weekly and monthly basis respectively for the Point in Time project
▪ Successfully completed a Project on ONE TO ONE MAPPING of Backward Compatibility Analysts to the Thomson Reuters Fundamentals Database Analysts which enabled quick completion of backward compatibility process on the Voyager Database.
▪ Regularly conducted Training and Refresher sessions to the Analysts on the floor with regards to Quality of Data as well as Backward Compatibility of the Voyager Database (A legacy Database of the Fundamentals Dept. of Thomson Reuters).
▪ Responsible for checking the Quality of the Data in Voyager Database (Legacy database) which gets its feed from the new database Thomson Reuters Fundamentals.
▪ Providing Training and Refresher sessions to the Analysts on the Backward Compatibility process and Point in Time Project
▪ Documented a Voyager Database User Manual to make the work flow easier for OFF SHORE counterparts and undertook WEBEX training for the Gdynia counterparts on how to go about the Backward Compatibility in order to ensure end to end work allocation is done in all the concerned locations.
▪ Made provision of Financial statement information of various Markets to the clients as part of Fundamentals Department
▪ Dealt with U.S., Canada, Scandinavian and Middle East Market which included dealing with U.S. GAAP, IFRS GAAP and LOCAL GAAP of the respective Markets.
Took up initiative and successfully provided financial information to clients of Middle East market without translation templates which included learning the financial terminologies in a span of 2 and a half days.