Operations analyst
JP Morgan Chase & Co
Total years of experience :12 years, 9 Months
Provide a high standard of client service, ensuring that all client enquiries are resolved to their satisfaction through intensive liaison with other departments locally and globally
The role involves interacting with internal teams and ensure flawless and timely delivery The role involves:
• Managing client expectations
• Working closely with operations teams and ensure deliverables as per the SLA
• Taking initiatives to improve service levels