Project Manager
Abu Dhabi Islamic Bank
Total des années d'expérience :6 years, 11 Mois
Project Management.
Oracle ERP Automation & Enhancement with core Banking Financial Integration.
Module:
Property Management - Solution & Design for MPM Properties (A Subsidiary of Abu Dhabi Islamic Bank)
EAM - Solution & Design
Finance- Solution & Design
Advisory - Solution & Design
Valuation - Solution & Design
ESB - Core Financial Integration & Gateway.
End - TO - End Lifecycle Implementation.
Issue & Publish Project Trackers such as, Weekly & Monthly Reports, RAIL and, Creating Project Contingency
plans with instant Status Updates to client as a part of 360 degree review & analysis. Resource Management
and Utilization Metrics for Project Optimization.
Manage MOM’s and End-To-End Status Updates with Stakeholders & Internal Top-Level Management.
Joined Accenture on Nov'14, and undergone transition for AT&T Client Engagement.
Also involved in Interim Support as
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Roles / Responsibilities ➢ To Analyze and provide 360 degree view of the whole
Process management of the Project to Stakeholders and
Steering Committee Participant.
➢ SOW Management
➢ O2C Process Streamlining and Tracking
➢ PM Assistance
➢ Resource Management.
➢ Share-point Management
➢ Report Tracking
➢ Financial Management
➢ BRQ and Invoice Management
(1.2)
SEAGATE - PMO Lead (Interim Support - Process Streamlining) July’14 to Sep'14
Interim Support - Financial and Risk Management
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Financial Management:
➢ To keep track of all the Projects in the Program and preparing
weekly and monthly status report
➢ To Issue RAIL and Publish Project Trackers using MS Excel
such as, Weekly & Monthly Reports and Creating Project
Contingency plans with instant status Updates to client.
Document and Knowledge Management on Share-point:
➢ To keep all the Program and Project related required
documents up-to-date on Project Share drive.
➢ To Grant access to resources as to per requirement
➢ To Capture Risks and Issues data, and to communicate their
status to Senior Management in a consistent and timely manner
as per the project Communication Model.
➢ To Keep track of all the SOWs which are about to expire and to
send notifications to respective Project Managers for their
extension (if required)
Awards / Achievements Awarded and received accolades from client for streamlining and
coordinating the processes in the project, to ensure successful
completion of project on-time with efficacy.
(3)
NCR - GLOBAL DEPLOYMENT Sept ’11 to Nov ‘12
NCR Corporation is an American technology company specializing in products for the retail, financial,
travel, healthcare, food service, entertainment, gaming and public sector industries. Its main products
are self-service kiosks, point-of-sale terminals, automated teller machines, check processing systems,
barcode scanners, and business consumables.
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➢ To analyze and understand the project status and to
extract and communicate Key Messages.
➢ To assist in Stakeholders Management along with
Manager(s).
(4)
➢ To work along with the Manager(s) on Scheduling,
Estimation and Quality Control works along with swift and
coherent updates on the Project Status to Clients.
➢ I had the real-time experience of exploring the entire
lifecycle of an implementation project, by working on
Functional Spec, Design Spec; providing quick and
valuable solutions for Request For Change amidst the
Project Span.
➢ To train the Oracle CRM Professionals / Trainers on
Business Flow Execution.
➢ To handle/explain the functionality of Remote Support,
Incident Creation and Incident Management Track in
Teleservice module to the end-user.
* It deals with tools such as ORACLE User Productivity Kit (UPK) to
explain the process flow in Remote Support, Incident Creation and
Incident Management Tracks.
To prepare financial report every week about the revenue
recognition and where we are as per the budget, forecast and
actual
MELBOURNE IT - AUSTRALIA July ’11 to Aug ‘11
Project Control/Quality
Management.
Roles / Responsibilities
➢ Project Quality Analysis along with much focus on Template
Management/ Processing and Audit Control.
➢ To Manage and control changes to Project Requirements and
Objectives.
➢ To Analyze the Issue received from client and report to
management for its swift action.
➢ To Create Issue Resolution Trackers and Review, and follow up
the activities.
➢ To Assimilate Information from Meetings held and Create MOMs.
(5)
NCR-R12 REL2 GLOBAL ROLLOUT Jan ’11 to Jun ‘11
Developer with responsibility of assisting Managers and stakeholders in Software Project Management on Multi-Sector
ERP Implementation & Managed Service Projects.
Direct Client Exposure: Worked at different client locations such as Bahrain, Dubai, Saudi Arabia and Malaysia
for tenure of around 2 Years
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Vendor Management
Communication Specialist
✔ RFC Audit and Project
Charter Assistance
✔ Risks & Issues
Management and
Mitigation Plans
✔ Resource Management
✔ Financial Management
✔ Budget / Head Count
Forecast
✔ SOW & PO Management
✔ Accruals
✔ Change Management
✔ SLA Tracking
✔ SDLC Streamlining
✔ O2C Process Tracking &
Streamlining.
✔ Project Code Creation and
BRQ
✔ Share-point Management
✔ Engagement Portal
* Project Management & Communication Specialized Professional with
around 4 years of excellent track record in PMO and Engagement
Management.
* Expert inall aspects of information technology including full Software
Development Life Cycle (SDLC), P2P and O2C Cycle.
* Organize and conduct Project Meetings and present Knowledge Transfer
Sessions to Client.
* Deft in conducting quality audits and implementing strategic measures to bring
continual improvement in quality standards and process improvements.
* Partook in RFP, RFC discussions and Solution Demonstration to client.
* Exceptional communicator and presenter, equally comfortable with
executives/stakeholders. Resourceful at maintaining excellent relations with
international clients and providing value added customer service, ensuring
quality and service norms.
* Extensive experience in Project Charter Assistance, analyzing existing
operations, proposing optimizations, implementing strategies to improve
overall productivity, efficiency and profitability of the engagement.
* Adroit at managing, motivating and leading teams for running successful
business process operations with proven ability of achieving service
delivery/process targets.
* Real-time experience in Project Staffing and Talent Pool Support, Post Project
Reviews, Project Planning Support (Consult with PMs, Sponsors, etc.), Project
Risk Assessments & Mitigation plan creation.
* Strong problem-solving and analytic abilities; methodical in approach.
* Worked and resided in Saudi Arabia, Bahrain & Dubai/Middle East and
India/South Asia.
PMO HIGHLIGHTS:
➢ Resource, SOW and Performance Management with emphasize on issuing/publishing Weekly
Trackers and updates.
➢ Assisting Managers in Project Management to ensure successful completion of Project within the
stipulated time and effort.
➢ End-to-End Status Updates and indulged in all PMO related Calls and Meetings held in the project(s)
Managing and Publishing MOMs and RAIL trackers.
➢ Tracking the status of Project Implementation Team in different countries along with routine Client Updates
through Calls and Mails, and also been a part of Audit Control Team.
➢ Sorted out Request for Change’s and dealt with Statement of Work’s during the entire life cycle of the
Implementation / Roll-out Project.
Leadership Tasks:
➢ Promoted to PMO Lead, and PMO Executive / Communication Manager
PMO Lead Methodology-Waterfall
(Sequential)
Project’s Mode- RFB, T&Ms.
Work product Delivery- Oracle Application Support, Managed Services, Operations.
Snapshot: Hybrid / Managerial PMO;
SOW Management, SDLC Business Streamlining, O2C Process Tracking, Invoice and SOW sign
off coordination, Financial Management, Resource Management, Report Tracking, Project
Creation and BRQ, and End-To-End Status Updates.
Program Management
Roles / Responsibilities ➢ To Assist Managers in Project Management to ensure
Successful completion of Project within the stipulated time and
effort.
➢ To Analyze and provide 360 degree view of the whole Process
management of the Project to Stakeholders and Steering Committee
Participant.
➢ To Review and Assistance in Project Charter and Project Plan
Creation.
➢ To Issue and Publish Trackers on Performance and Effort
-utilization in Project.
➢ To Organize and build a Hardworking team by providing
valuable feedback and publishing end-to-end work plans.
Change Management
➢ Track all the changes to the production environment for all
managed services clients
➢ Conduct the Change management meetings for each client
solutions for all changes and their impacts
➢ Authorize the production the changes
➢ Communicate with clients and other stake holders on the
planned changes
➢ Communicate the status on the changes to the stake holders
and clients
Resource Management
➢ Assignation and delimitation of resources
➢ To keep track record of all resource assignments to the
projects, keeping note of resource movement based on skill and
availability
➢ To keep track record of new requirements and also resource
required for any upcoming projects
PROFESSIONAL QUALIFICATIONS: Educational Qualification ➢