HR & ADMIN Manager
Royal Jet
مجموع سنوات الخبرة :19 years, 7 أشهر
Manage the whole Human Resources functions to provide professional and responsive human resources, administration services to all levels of Royal Jet personnel.
Development and implementation of talent management strategy, competencies framework, recruitment and selection, assessment/development centre, policies/practices, Emiratization; while ensuring that recruitment and assessment processes represent best practice. Transform business needs into workforce planning requirements matters.
Manage functions related to reward design and management (job evaluation, compensation review and administration, incentive schemes), employee relations management, employee services, personnel records, performance management and HRMS.
Identifying UAE legal requirements and UAE Government reporting regulations affecting HR functions
Directs management of employee communication and feedback through a range of communication tools.
Effectively gather and use information and various statistical data to provide recommendations on how to continuously improve employees’ productivity and retention.
Supervisory role in the ER & Benefits section, responsible and Involved in various roles including:
- Monthly Payroll and employee payments
- Employee Benefits and Rewards programs
- EOS
- UAE & GCC Pension Fund
- Leave Management
- Contract Amendments and Renewals
- Retirement process
- Emaritization and Emaritization Programs
- Tawteen
- Medical Insurance & GLI
- Time & Attendance
- File Archiving
- HR communication
- HR employee services
- Employee performance management
- Staff Welfare programs
Using different softwares; Oracle, Sharepoint and other softwares.
Responsible off various roles in HR.
1. Manage the overall Employee Relations (ER) programs and functions according to established guidelines and complete administrative practices.
2. Provide vision, leadership, planning, project coordination and management for the development of a cost-effective HRMS and HR-related IT systems (e.g. Oracle and SharePoint) while concurrently facilitating efficient operations to meet current and future business needs.
3. Monitor and control leave records/ balance during the year and validate end of year balances for payouts or deductions on HRMS.
4. Provides information and respond to employees on payroll matters, benefits, entitlements, deductions, etc. in addition to providing professional support and advice on all matters related to Rewards and Employee Relations.
5. Manage benefits administration which includes employee claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees and managers.
6. Assess critically and enhance the human resource policies and practices to raise the level of services provided to the business.
7. Provide professional support and advice on all matters related to Rewards and Employee Relations (Attendance, Leave, Medical…etc)
8. Manage employee records, including electronic database.
9. Manage the monthly payroll processes and ensure timely payment of salaries, benefits.
10. Conduct Corrective actions as required and further actions related.
11. Design, implement and evaluate Annual Performance Review program.
12. Implemented Employee Engagement Survey in 2012.
13. Coach, supervise, appraise and mentor Rewards and Employee Relations Team.
14. From time to time may be requested to carry out reasonable other duties to meet the needs of the business of the company.
Senior Executive Payroll & Benefits
1. Responsible for administering all human resources functions such as payroll and benefits processes, HRMS implementation, support and maintenance, employment contract administration and employee relations and services.
a. New Employment
b. Resignations
c. Promotions/increments or any salary or status changes of employees
d. Housing Claims
e. School Claims
f. Tickets requests and annual tickets
g. Medical Insurance requests & cancelations
h. UAE and GCC Pension Processes
i. Monthly payroll Run
2. Implantation and Testing of Oracle HRMS and discoverer reports.
3. Cleaning and fixing employee personal data in Oracle.
4. Utilizing Oracle functionalities, to update employees data and utilizes Oracle as much as possible.
5. Was a member of the project of implanting the new Medical Insurance system.
6. A member in the new Performance Management (PM) Project. Prepared project plan. Was a champion member of the PM. Meet with department managers and other champions to explain about PM and its stages and their responsibilities. Prepared PM manuals and guidelines for all departments. Trained departments on how to set KPI and Smart Objectives.
7. Designed Workflows for the compensation and benefits departments business processes.
1. Responsible of all RTA benefits, introducing, analyzing and implementing them.
• Member of the Housing Allowance Project: Analyzing the market, deciding on a policy, preparing the policy bilingual, preparing request forms and receiving requests.
• Car Allowance: Receiving requests, analyzing if deserved or not. Analyzing the policy & forms and implement any changes needed,
• Mobile Allowance: Receiving requests, analyzing if deserved or not.
• Loyalty Project: was part of the Introducing & design phase.
• OT & Shift Policy & Job Nature Allowance: Receiving requests, analyzing if deserved or not.
• Rewards & Recognition Policy: conducting every week meeting to discuss any employees rewards issues, introducing new rewards and implementing them, revising & analyzing all current rewards and applying any changes needed.
• Propose any new benefits to the top level for approval.
2. Member of the 2008 Performance Appraisal Project: prepared circulars, set SMART objective training, designed forms and manuals, making sure to receive all employee objectives on time to start 2008 appraisals.
3. Analyzing & Replying employees requests for (Salary increase, promotion grade or position, & any type of grievances)
4. In addition to (Policy Translation, Writing official memos)
1. GRP:
a. Handling all problems in GRP related to HR across RTA.
b. Responsible of assigning any access required in GRP across RTA from the HR point of view and control permissions given.
c. Dealing and coordinating with Rulers Court regarding any issues related to HR (leave accruals problem, any unknown errors in GRP, new suggestions, any queries about the current system and any enhancements)
d. Preparing and scheduling Demo & Training in GRP for HR Dept.
e. Analyze data in the system and send recommendation to concerned people. Example: missing data to be filled by payroll, to insure accuracy in the system.
f. Recommend ways to use the system to automate processes, using new GRP functionalities.
2. Generating all type of reports. Examples:
a. Statistical Reports
b. Payroll Reports (Salaries, Allowances)
c. KPI
d. Quarterly HR Activity Performance Report
e. GRP Reports
3. Schedule weekly meeting and prepare Minutes Of Meeting and to distribute it
4. Testing, analyzing any system in HR
5. Was included in HR Portal design and testing phase.
6. Testing and responsible about the new T&A system from HR side.
7. Other issues and requests for preparing manpower reports.
8. Was a member of the Dubai New HR Law Project, implementation and testing phase.
1. HR/Payroll System manager: Responsible of analyzing each companies HR and Payroll process and business rules and implementing it in the system. Below are most of the important tasks for this operation:
• Day to day analysis and management of the HR package implementation for various group of companies ( Including construction, hotel and freight companies)
• Migrating data from old to new system.
• Responsible for full administration and configuration of the HR system.
• Testing and updating the system with required patches and version updates.
• Training end users and preparing training materials.
• Telephonic support for users.
• Auditing and monitoring the HR system process.
• Stream-lining the HR operation and setting standards for the process based on companies' practices and business rules.
• Liaising between supplier and users for support and customization
2. Developer in asp.net
• In addition to that Developed a POS (Point Of Sale) Data Entry system in asp.net
3. Other Roles and Responsibilities
• Visa processing of employees, to and from ministries.
• Provided support for the HR/Payroll users around DUTCO's Various companies through the system in assigning leave, creating positions, managing their benefits and accruals, setting their business rules, revising employees salaries, separating employee, promoting and transferring employees, helped in managing courses for training and participated in designing the workflow for the companies process for employees leave request and leave approval.
Designed a system for the Amiri guard personal department using Oracle 9i.
Transformed a manual system to a 100% automated online application for the IT department use, using ASP and Java Script
Distinction
Distinction
High Diploma Certificate in BITE, Distinction with Honors GPA 3.81
Science section
