Munawar Ansari

• Working in RMS (Remote System Management) department at L2 level responsible for handling all the network related requests of Allied Digital’s US and India based clients.
• NOC Ticketing platform (AdiTaaS) - Analyze and resolve tickets related to client’s network assigned from NOC keeping in mind the SLA levels.
• Provisioning internal voice/video network of Allied Digital
CUCM 11.5, UCCX 11.5, NICE recording,
Add agents, assign extensions for ip phone and contact center functions
ICM scripting for IVR functions
• Fortinet firewall (100F/100D/61E)/ Forti Manager (Azure VM)/ Forti Switches/ FortiAP’s -Configure policies, VPN’s, monitor wan links, analyze logs and perform Upgrades, monitoring sensors in PRTG.
• palo alto firewall/Panorama - PA-5200, PA-3250, PA-820, PA-850  install, upgrade and maintain, configure lan and wan policies.
• F5 Big-IP - LTM - Provision LTM for vip, pools and SSL client profiles, install, upgrade and maintain as per latest vulnerabilities released with fixes
• Cisco Routers - ISR 4221, 4431 and csr1000v
• Cisco Switches - 2960 and 3850

Designation: Network Engineer (Resident Engineer at Etisalat, UAE)
Voice
• IP Telephony - Testing Gaoke Routers (CPE) with Etisalat Cloud Network (Ribbon Kandy) for UCaaS Project (Business Edge).
• Integrating & testing Yealink SIP phones with Gaoke CPE
• Testing Mediatrix PRI & FXS/FXO gateways with Etisalat NGN/IMS network & supporting Etisalat for issues reported during field deployments
• Testing & providing L2 support for ADTRAN SBC’s, resolved issues reported from Customer sites and work with TAC for complex issues.

Routing/Switching
• Cisco Routers - ISR 2901, 3925, 3945 and 1100: Configure and troubleshoot QoS, HSRP, VRRP, GLBP, DHCP/DHCPv6, NAT & IP SLA.
• Provisioning Routing technologies- IPv4 addressing, IPv6, multicast, Routing protocols, Security features - AAA, ssh, RADIUS, TACACS, ACL, IOS firewall, ZBFW, CoPP & urpf.
• Cisco Core and Access Switches - 2960, 3560, 3650, 3850
• OneAccess Multi Service Routers - One521, One2511, One2540
• Worked on ISP’s project’s providing PPPoE/L3VPN services to Enterprise customers.
• Thoroughly validate/test all Router Services/functionalities with ISP network before lab validations, prepare test cases report & work with different Engineering teams for complete Router validation pre-deployment over mpls network.
• Diagnose network problems using debugs, syslog, snmp, ping & traceroute

Security
• Hands on Cisco ASA: Implement Routed/transparent, Nat, Pat, redundancy, failover- Active/Standby & Active/Active, MPF & Clustering.
• Configure & troubleshoot VPN- IPsec site-to-site ikev1 & ikev2, SSL remote access-Clientless & AnyConnect
• Basic hands-on Firepower - Fmc/Ftd 6.3

Voice
• CUCM 10:
Creating Device Pools, Phone Button templates, Phone Registrations - manual & BAT, End Users management - BAT & LDAP, Dial Plan - route-patterns, Partitions & CSS, CAC & AAR, Hunt-groups, Extension mobility, Call Park & call pickup, barge & privacy, intercom.
• CME 10.5:
Configure IP phones, Hunt Groups, dial-peer’s, telephony features, SRST and troubleshoot voip issues, DNS, DHCP, VoIP protocols: SIP, RTP, RTCP, ISDN PRI, BRI, analyze Wireshark traces.
• CUBE:
Configure and troubleshoot sip-trunks, call routing, codecs interworking and analyze sip debugs.
• CUC 10.5 and IM and P:
Install, configure and troubleshoot voice mail and Jabber.
• OneAccess voice gateways (CPE’s):
One425/One545(IP-Telephony), One700 (sip-pri), One100 (Nano SBC), One421(UCaaS).
Validation/Integration/Testing with Etisalat NGN/IMS networks as per project requirements.
Virtualization
• Esxi-7, vCenter 7 (basic hands on), eve-ng (Lab emulator)
Server
• Microsoft Windows server 2016 - AD creation, DNS, DHCP

Designation: Voice Network Engineer
• Worked on Genband S3 SBC for VoIP interconnects with International Telco operators and VoIP customers across the globe.
• Creating Realms, Vnets, Media resource pool and media routing pools.
• Creation of endpoints, calling plans, calling routes, and calling plan bindings.
• Worked on Genband web RSM console for operation and maintenance.
• Creating codec profiles and policies.
• Worked on ODINE platform as an OSS system for Carrier provisioning, Code Management, Routing, Billing, Mediation and Report.
• Configuring PRI lines on Asterisk server for outbound calling.
• Troubleshooting call failure issues using CDR’s and wire shark traces.
• Worked on SIP protocol for VoIP connectivity between operators and customers.

Designation: Network Engineer
• Worked on Cisco ISR Routers: IOS - 1841, 1921, 2901, 3925
• Cisco Switches: 3400E, 3750
• Configure and troubleshoot QoS, HSRP, VRRP, GLBP, DHCP/DHCPv6, NAT & IP SLA.
• Configure VLAN’s, VTP, EtherChannel, STP, SPAN/RSPAN in cisco switches.
• Provisioning Routing technologies- IPv4 addressing, IPv6, multicast, Routing protocols in cisco routers.
• Protect Enterprise Infrastructure by implementing Security features - AAA, ssh, RADIUS, TACACS, DAI, DHCP snooping, VLAN hopping, VACL, port security, dot1x, Storm-control, Private-vlan’s, IPv6 first hop security - raguard, dhcpv6 guard, device -tracking, binding table, ND inspection, source guard, pacl, ACL, IOS firewall, ZBFW, CoPP & urpf.
• Diagnose network problems using tools such as debugs, syslog, snmp, ping & traceroute

Designation: Engineer Customer Support (Network)
Responsibilities:
• Network monitoring and troubleshooting.
• Installation & configuration of Cisco switches & Routers
• Troubleshoot & maintain network connectivity all the time.
• Upgrade Routers, switches with latest OS & patches