ICT Program Manager
Ericsson
Total des années d'expérience :15 years, 5 Mois
Digital Transformation Projects.
STC Account
Responsibilities:
• Lead project management teams in multiple projects dealing with multiple technologies and manage activities across design, implementation, factory/site acceptance up to handover to the end user.
• Manage delivery of a wide range of deliverables in the automation applications & services portfolio including DCS (Distributed Control Systems), ESD (Emergency Shutdown System), RTU (Remote terminal units), VMS, PLC (PROGRAMMABLE LOGIC CONTROLLER), APC (Advanced process control) and SCADA (Supervisory Control and Data Acquisition).
• Utilize Emerson global resources and standards to ensure achievement of specified quality standards, budget and schedule for each project deliverable
• Lead all procurement activities including scope preparation, technical and commercial evaluation of offers, selection of subcontractors/vendors, negotiation and award of contracts and control of subcontractor delivery/performance.
• Review and vet tenders for new projects and support the tendering and sales team in preparation of technical and commercial offers.
• Support project teams/operations managers in the Middle East & Africa (MEA) region in preparation and review of project revenues/forecasts.
• Participate in sharing of knowledge & experience with MEA engineering/project teams as well as the wider Emerson organization.
Highlight:
• Managed the delivery of 70+ projects with a total value of USD 350 million meeting customer expectations
Responsibilities:
• Supervised project management teams in the Western and Southern regions of KSA, dealing with delivery of projects in the telecom, protection, control, RTU and substation automation system portfolios.
• Led project managers, ensured building of high performance teams and monitored compliance with ABB group processes, policies, procedures and guidelines.
• Coordinated execution of project reviews including cost to complete, risks & opportunities analysis and documentation.
• Dealt with all aspects of billing, cash flows, collection and claims to deliver revenue and profitability objectives.
• Supported project managers in effective liaison and communication with clients, consultants and vendors facilitating close-out of outstanding issues.
Project Manager - Customer Interface
• Managed deployment of the Optical Metro contract in the Western region for Etihad Etisalat (Mobily) - one of the major telecom service providers in KSA.
• Led and managed multiple, highly complex, high-revenue, high volume, long time span projects/programs.
Responsibilities:
Project Manager - Customer Interface
• Managed the deployment of Etihad Etisalat Optical Metro project in the Western region, undertaking extensive travel to provide technical and administrative support to deployment managers.
• Monitored and controlled the project budget ensuring achievement of financial objectives.
• Ensured delivery of contracted obligations to the customer exceeding outcomes planned in the offer phase, leading to customer satisfaction and retention of Alcatel-Lucent as a vendor of choice for generation of incremental business.
• Monitored that project management complied with operating processes and responsibilities as defined in Contract Implementation Process (CIP).
• Supervised and coordinated al key interfaces including project handover, sales forecast, margin forecast, project financial accounting, project reporting and critical issues management.
• Ensured that the scope of work fulfilled the requirements of associated RFP/RFI/RFQ and validated project management and overall costs.
• Conducted comprehensive review of the customer’s business and operational needs, identified and followed up up-scope opportunities.
• As the principal point of communication facilitated interface of the project team with customer and other internal/external project participants.
• Managed allocation of project resources and monitored optimum utilization ensuring project/contract deliverables.
• Evaluated project performance and implemented action plans to improve performance and outcome across the project/program lifecycle.
• Coordinated with other managers engaged in the account and managed end-to-end delivery ensuring achievement of customer’s acceptance criteria ad clearance of all lists of outstanding items.
Bid Manager - Mobily Account
• Created a pipeline of sustainable business in the field of technical services through building of client relations, winning of major contracts and increasing scope for recurrent business by penetration in to neighboring domains.
Bid Manager - Mobily Account: Technical Services Sales
Worked in the Alcatel-Lucent bids & proposals department dealing with responses to requests for proposals/quotations (RFX) from Etihad Etisalat (Mobily)
Analyzed customer requirements and developed proposals offering multiple solutions covering civil works, optic fiber, GSM, managed services and network operations centers.
Led the proposals team as the principal interface with the client for generation of new business, creating through-life, value for money solutions to client RFXs contributing to the building of the company’s order book.
Vetted tender enquiries, coordinated design reviews and ensured on time development of value for money proposals complying with governance procedures and commercial practices of the company and client.
Participated in the identification and validation of new business opportunities in the Mobily account and in definition and execution of future bidding strategies.
Represented Alcatel-Lucent and built business relationships with a wide range of stakeholders including client, international vendors and subcontractors at senior management levels.
Managed the business pipeline with the client from identification of opportunities to the closing of business deals.
Maintained up-to-date knowledge of the portfolio of Alcatel-Lucent solutions for the telecom sector ensuring fulfillment of client needs and expectations.
• Dealt with electrical engineering scope of projects in the field of high voltage power transmission & distribution and transformers.
• Produced required electrical engineering documentation and work packages complying with project scope, specification and quality requirements.
• Supported the project manager in achieving on time, within budget delivery of projects meeting quality, health and safety requirements
• Participated in the Mobily GSM deployment project - the biggest GSM deployment in KSA at the time as Supervisor (Project Engineer)/Field Operator
• Worked as a member of the roll-out team in testing and commissioning of GSM components including base transceiver stations (BTS) and base station controllers (BSC).