Muneer Baghdadi, IT Manager

Muneer Baghdadi

IT Manager

Abu Khader Automotive

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Software Engineer
Expérience
18 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 2 Mois

IT Manager à Abu Khader Automotive
  • Jordanie - Amman
  • Je travaille ici depuis juillet 2019

In addition to the previous responsibilities (ERP Manager).
• Introducing Power BI to the group because if any business wants to be slick, informed, transparent and operating at their optimum level then a BI dashboard has to be a fundamental part of their toolkit.
• Implementing Autoline Drive IA for Jordan and Palestine Automotive companies.
• Monitor the IT budget and supervise the infrastructure department.
• Initiate saving project with proof records.
• Implementing local portal and helpdesk system using Joomla.
• Holding training courses on ERP modules, Excel and Power BI.

ERP & Application Support Manager à Abu Khader Group
  • Jordanie - Amman
  • janvier 2016 à juin 2019

Dealers of BMW, GM (Chevrolet, GMC, Opel, Cadillac) with over 18 companies in Jordan, Lebanon, Dubai, Palestine, Ghana, Egypt and Irbil. Responsible for all ERP systems across the Group, including Autoline rev8, Autoline Drive, Sage 300 AccPac, Sage CRM, Sage Enterprise Intelligence, CarPro and the attendance system (UNIS):
• Supporting multiple internal companies at different locations with a multi-culture and multi-national environment.
• Implementation of AutoLine Rev8 in Palestine; the dealers of BMW and Mitsubishi required Business analysis, GAP analysis, Quality assurance, support and software evaluation.
• Manage the ERP department operational and strategic planning, including business requirements, project planning, organization and negotiating the allocation of resources.
• Manage several MIS/ERP projects, ensuring that the projects are completed on time, within budget and to the satisfaction of the customer/user.
• Analyze business systems to determine effectiveness.
• Identifies inadequacies, inefficiencies, problems and suggest recommended solutions.
• Develops system specifications and recommend application software development as needed.
• Fulfil brands and manufacturer technology requirements.

IT MANAGER à Nuqul Automotive Co. as ONIX Computers representative
  • Jordanie - Amman
  • novembre 2015 à janvier 2016

IT Manager

IT TEAM LEADER à Nuqulautomotive Co. as ONIX Computers representative
  • Jordanie - Amman
  • août 2010 à octobre 2015

• Manage the IT department include staff appraisals, career development and responsible for the IT hardware and software and maintenance procurement and managing the vendor relationship.
• Develop and control the IT security and disaster recovery policy.
• Provide monthly reports based on all aspects of the IT department.
• Implemented ERP system (Dealer Management System) based on Microsoft Dynamics NAV 5.0
• First level of support on the ERP system which include training, upgrading and creating a support reporting system based on Crystal Reports and VB.net.
• Managing the Automotive related software such as ODIS, Mirror Server2, BTAC, VAS, ETKA, POSES, ELSA and PET.
• Administrating the (Vehicle Diagnoses Computers).
• Developing and implementing new system (software) upon company requests. Such as IT Help Desk (web application), CRM, telephone system.
• Familiar with the Nortel Networks System (IP Telephone) with the ability to use the Hyper Terminal for configuration.
• Undertake hardware and software installation and upgrades, including; local network maintenance and installation (cabling, switches and NIC configuration TCP/IP, NAT, TCP/IP printing, windows network and domain services).
• Develop methodologies to ensure data integrity and disaster recovery of networked computers.

ERP Specialist à Nuqulautomotive Co. as ONIX Computers representative
  • Jordanie - Amman
  • avril 2006 à août 2010

“ERP Specialist” Nuqulautomotive Co. (LAMBORGHINI, PORSCHE, AUDI, VW, VW Commercial, SKODA importers and dealers) as ONIX Computers representative

Éducation

Baccalauréat, Software Engineer
  • à The Applied Science University
  • février 2005

GPA: 74.6

Specialties & Skills

Maintenance Management
Computer Hardware Troubleshooting
SQL Server 2000 2008
Microsoft Office
Crystal reports
Computer networks, Computer architecture and organization.
Microsoft Office (MS Project, Excel, Word, PowerPoint, Outlook, ...)
Computer hardware maintenance and troubleshooting
Adobe Photoshop and image editing software.
SQL server.
HTML and PHP
Developing Microsoft Windows Applications Using Microsoft Visual Studio.Net
Creating dynamic websites using Joomla CMS platform version (1.5, 1.7, 2.5 and 3.x)
Autoline Drive IA
Autoline Report Generator
Adobe Photoshop and image editing tools.
Power BI
Autoline Drive SA
Autoline Rev 8

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

CBAP (Formation)
Institut de formation:
Process and Smith
Date de la formation:
September 2019
Durée:
35 heures
Excel Advanced-Dashboard (Formation)
Institut de formation:
Excel4Us
Advanced Excel (Formation)
Institut de formation:
Yehya Hussain
Date de la formation:
March 2017
Durée:
18 heures
Interactive Dashboard & Dynamic Reporting (Formation)
Institut de formation:
Yehya Hussain
Date de la formation:
February 2017
Durée:
18 heures
Autoline POS - Service (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
20 heures
Autoline POS - Parts (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
16 heures
Autoline Purchase Control (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
12 heures
Autoline POS - Stock (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
8 heures
Autoline System Administration course (9304 version) (Formation)
Institut de formation:
CDK Global
Date de la formation:
January 2016
Durée:
8 heures
Autoline Stock Checking (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
4 heures
Autoline Work Shop Loading (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
4 heures
Autoline Accounts Operations (Formation)
Institut de formation:
ISL Automotive
Date de la formation:
April 2016
Durée:
16 heures
Developing Microsoft Windows Applications Using Microsoft Visual Studio.Net 2003 (under C# .NET and (Formation)
Institut de formation:
compubase
Date de la formation:
February 2005
Programming with Microsoft ADO.Net 2003 (under C# .NET and VB.NET with MS-SQL Server 2000) (Formation)
Institut de formation:
compubase
Date de la formation:
February 2005
Developing XML Web Services Using Microsoft ASP.NET (Formation)
Institut de formation:
compubase
Date de la formation:
February 2006
Developing Microsoft ASP.Net Web Applications Using Microsoft Visual Studio.Net 2003 (under C# .NET (Formation)
Institut de formation:
compubase
Date de la formation:
February 2005
Upper Intermediate 3 (level 15) (Formation)
Institut de formation:
British Council
Date de la formation:
April 2008
Upper intermediate 1 (level 13) (Formation)
Institut de formation:
British Council
Date de la formation:
December 2007
Programming with C# .Net (Formation)
Institut de formation:
compubase
Date de la formation:
January 2005
Upper intermediate 2 (level 14) (Formation)
Institut de formation:
British Council
Date de la formation:
February 2008
Programming with VB.Net (Formation)
Institut de formation:
compubase
Date de la formation:
November 2004

Loisirs

  • Learning
  • Football
  • Reading