منيرة الحمادي, Graphic Designer

منيرة الحمادي

Graphic Designer

Dubai Silicon Oasis Authority

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Strategic Human Resources Management
الخبرات
18 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :18 years, 3 أشهر

Graphic Designer في Dubai Silicon Oasis Authority
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2008

1. Create the visual identity, the branding, for DSO and/or its member company.
2. Create everything from logos, to promotional materials, to advertising programs that establish and promote a corporate identity.
3. Provide visual solutions to communicate specific messages. 

4. Brainstorming and mocking up design ideas. 

5. Develop specific goals and plan to prioritize, organize, and accomplish work. 

6. Develop presentations, brochures, advertisements, catalogs, and direct mail pieces, logos, packaging, web sites or other multimedia materials.
7. Photograph when required and use the photos for graphic design work and marketing purposes
8. Record & manipulate still images using film and/or digital methods. 

9. Conceptualize, produce and enforce the visual identity for DSO brand and possible product. 

10. Preserve consistency while ensuring that all branded materials express the most effective. and recognizable company message.
11. Create rich web sites, CD-ROMS, DVDs or exhibition materials and be able to conduct such tasks

Senior Executive – Client Management في Dubai Silicon Oasis Authority
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ نوفمبر 2012

• Solve and investigate client’s long-standing or complex problems passed on by the customer service assistants
• Communicate politely with clients by email, letter, face to face, and telephone
• Visit clients for the provision of one-to-one service and develop complaints or feedback procedures for the use of clients
• Provide solution, advice, and help to clients using the products or services of the organization
• Analyze data or statistics to identify the customer service level provided by the organization
• Supervise customer service teams, learn about the products or services of the organization, and follow up-to-date with modifications
• Propose compensations or refunds to clients and maintain accurate and timely records of correspondence or discussions with the clients
• Participate in developing customer service standards, policies and procedures for the organization
• Keep abreast developments and changes in customer service field by reading pertinent journals, attending training courses and meetings
• Assist the Manager - Client Management with projects and events whenever required
• Handle inquiries, requests and complaints in order to maintain a strong relationship between DSOA and its clients
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Record details of inquiries, comments and complaints and details of actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Graphic Designer & Marketing Coordinator (Acting Manager) في Sama Dubai Properties
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2007 إلى نوفمبر 2008

6. Establishing online and offline advertising campaigns
7. Designing prints like posters, brochures, inserts, folders, etc
8. Designing online materials & HTML E-mailers.
9. Handling DREI website.
10. Coordinating with outside agencies and media buyers for press releases and advertising placement in publications.
11. Preparing Media and Marketing Plan.
12. Manage all aspects of print production, receipt and distribution.
13. Organizing and participating in Exhibitions
14. Preparing annual market monitoring reports
15. Acting Marketing Manager - establishing advertising campaigns through UAE and GCC media.
16. Managing the Marketing Department Budget. Delivering of all marketing activity within agreed budget.
17. Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.

Promo Producer – Freelancer في Arab Media Group
  • الإمارات العربية المتحدة - دبي
  • يونيو 2007 إلى ديسمبر 2007

1. Writing plus directing, editing and producing promos and other on-air materials
2. Pitch ideas using scripts, treatments, storyboards and other related material
3. Preparing sets, models, shooting schedules, graphics and all related materials.
4. Editing the promos and recording sounds and voice over.
5. Create promotional campaigns based on creative & marketing briefs

Security Officer في Department of Civil Aviation
  • الإمارات العربية المتحدة - دبي
  • مارس 2006 إلى مايو 2007

1. Managing and supervising the security screeners.
2. Providing evaluation of the performance of the screeners at the check points
3. Leading my group in a very professional way.

الخلفية التعليمية

ماجستير, Strategic Human Resources Management
  • في University of Wollongong
  • يوليو 2016
بكالوريوس, Applied Media Studies
  • في Higher Colleges of Technology
  • يوليو 2010
بكالوريوس, Graphic Design
  • في Higher Colleges of Technology
  • يونيو 2005

Specialties & Skills

Graphic Design
Video Editing
Customer Service
Advertising
Managerial Experience
Creativity
Software Skills
Communications and social Skills
troubleshooting
Design Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Leading with Impact (تدريب)
معهد التدريب:
Abercrombie Training
تاريخ الدورة:
January 2009