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Munish Katoch, Restaurant Supervisor

Munish Katoch

Restaurant Supervisor·The Ritz-carlton Doha

United Arab Emirates

Bachelor's degree, Hotel Management and catering technology

Work experience

Total years of experience: 8 years, 5 months

Restaurant Supervisor

February 2021 - Present

The Ritz-carlton Doha

Doha, Qatar

February 2021 - Present

Signature Restaurant supervisor- B lounge by Buddha bar, The Ritz Carlton Doha.

Responsible for daily restaurant operation and guest satisfaction, complaint handling and resolving any issues occurred.
Monitor and evaluate employee work performances of 27 plus staff. Purpose training plans for areas required improvement.
Ensure food safety, hygiene and quality standards are met. Conduct daily pre and post operations briefings for FOH staff.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Assistant Restaurant Manager

October 2019 - January 2020

keyz investmet

Dubai, United Arab Emirates

October 2019 - January 2020

Assist Restaurant General Manager with the planning and executing of achieving monthly sales targets, labor and food cost goals.
Responsible for daily restaurant operation and guest satisfaction, complaint handling and resolving any issues occurred.
Monitor and evaluate employee work performances of 20 staff. Purpose training plans for areas required improvement.
Ensure food safety, hygiene and quality standards are met. Conduct daily pre and post briefings for FOH staff.
Developing new menu dishes and drinks, Menu engineering keeping latest market trends in mind.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Assistant Restaurant Manager

October 2019 - January 2020

The Breakfast Club

Dubai, United Arab Emirates

October 2019 - January 2020

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Supervisor-Restaurant Incharge

January 2017 - October 2019

Dahlia investment Delifrance Restaurant

Dubai, United Arab Emirates

January 2017 - October 2019

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Osmania University

May 2012

May 2012

Bachelor's degree, Hotel Management and catering technology

India

GPA (percentage): 70%

GPA (percentage): 70%

Studied core functioning of hotels and restaurants daily operations and management.

Skills

Complaint Management
Expert
Complaint Management
Expert
Guest Relations
Expert
Guest Relations
Expert
Food Safety
Expert
Food Safety
Expert
Staff Training
Expert
Staff Training
Expert
Employee Relations
Expert
Employee Relations
Expert
Guest Services
Expert
Guest Services
Expert
Staff Trainings
Expert
Staff Trainings
Expert
Complaint Resolving
Expert
Complaint Resolving
Expert
Team work and communication
Expert
Team work and communication
Expert
Restaurant organization
Expert
Restaurant organization
Expert
Financial administration
Intermediate
Financial administration
Intermediate
Complaint Management
Expert
Complaint Management
Expert
Guest Relations
Expert
Guest Relations
Expert
Food Safety
Expert
Food Safety
Expert
Staff Training
Expert
Staff Training
Expert
Employee Relations
Expert
Employee Relations
Expert

Languages

English
Native Speaker

Training and Certifications

Training
Person Incharge
Dubai municipal

Hobbies

  • Reading