Chief HR Specialist
Roads and Transport Authority (RTA)
مجموع سنوات الخبرة :27 years, 11 أشهر
- Design and draft HR policies, processes and procedures.
- Employee Performance Management.
- Manpower Planning.
- Employee Satisfaction &Employee Engagement Surveys.
- Career Path & Succession Planning.
- HR Metrics & Key Performance Indicators (KPIs)
- HR Strategy & Operational Plan.
- HR Audit.
- Compensation & benefit.
- Psychometric & Development Centers.
- Selection & Recruitment.
- Global & Regional HR Benchmark.
- Dubai Government Excellence Award (DGEP) preparation and testing.
- HR generalist expert with a strong in depth experience in all HR fields.
Restructuring the HR Department.
Develop new HR Strategy.
Improve the internal communication.
Develop new grading system, salary structure and pay scheme.
Develop many policies such as Attendance policy, Comp & Ben Policy, Recruitment Policy, Manpower Planning Policy, Performance Management Policy, Succession Planning and Career Path Policy.
Improve the HRM system by activate all areas within the system.
Job evaluation for all jobs within the company to effectively implement the new grading system and salary structure.
Taking care of the following areas:
•Develop, review and update HR&D Strategy.
•Develop, revise and update HR&D operation plan.
•Analyze HR&D corporate performance results; generate recommendations, suggestions and correction procedures.
•Supervise adopting DGEP methodology, execute internal evaluation and auditing.
•Develop and update career development plans.
•Develop and update organization succession plans, leadership program and IDPs for key positions.
•Develop, adopt performance management system.
•Own and maintain policies and procedures documents, organizational charts, job descriptions
•Provide information to all staff on HR issues, such as benefits entitlements, HR policies and procedures, matters relating to pay and deductions, etc.
•Develop and modifies rules, policies, etc.
•Coordinate program activities, services, and/or program implementation with private providers, other governmental entities, program users, etc.
•Prepare Human Resources Manual including 14 policies such as grievances, and complaints, manpower planning, compensation and benefits, recruitment, employment, salary administration, leaves, training and development, transportation, rewards and recognition, etc
•Serve as an advisor to answer all the inquiries related to the new Human Resources Law of Dubai Government
•Administer and supervise the assessment and development centres, succession planning, and leadership program of executives.
•Ensure compliance with applicable UAE Rules, Dubai Emirate laws, regulations, and organization rules, standards and guidelines, etc.
•Facilitate/Chair work groups, teams, and/or meetings; create a positive environment, evaluate group processes, recommend solutions or alternatives, etc.
•Analyze, summarize and review data; report findings, interpret results and make recommendations.
•Lead and functionally supervise staff; delegate work assignments, monitor/review quality of work, schedule staff, provide technical assistance or training, and provide input on performance appraisal, hiring and disciplinary issues.
•Supervise the recruitment section and provide guidance to all the section employees including the manager
•Supervise the manpower planning and other sections to evaluate the quality of their work and speed all the activities.
•Handle highly sensitive and confidential matters
•Ensure that Human Resources KPI’s such as Attendance, Turnover, Retention etc. are tracked and monitored
•Carry out other tasks as assigned.
•Teaching undergraduate students in the following fields: Human Resources, Organizational Behavior, Organization Theory, Operation Management and Entrepreneurship.
•Ranked as Top in the master degree of all the MBA students in Jordan so granted a full scholarship to complete PhD in addition of working as a TA for undergraduate students.
•Built the company Human Resource Intranet.
•Participated in Designing and Implement the company employee Database.
•Implemented and maintained Health & Safety and company benefits system.
•Enforced and implemented new ideas, made process improvements, re-structured the department, policies and procedures, and managed the general day-to-day duties.
•Oversaw and managed all aspects of the day-to-day operations of Human Resource functions as per the company’s polices and procedures.
•Developed, administered and reported on the company Human Resource policies/Strategies and advised line managers on the same.
•Managed and controlled all recruitment activities as per the recruitment policies and procedures.
•Coordinated with line management and senior management for identification of training and development needs of staff as per training and development policies
• Prepared and updated of job descriptions.
• Participated in the preparation of the HR plans and budgets.
• Participated in manpower planning.
• Reviewed the Company structure and made recommendations for restructuring as necessary.
• Participated in developing career development and succession planning programs and coordinated closely with the Training Department for purposes of implementing such programs.
• Prepared annual HR budget
High Diploma in Business Administration
