Business Process Consultant
Fusion Group
مجموع سنوات الخبرة :0 years, 0 أشهر
To-Be state documentations and solutions architecture and demonstrate the same to client for Approval
•Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
•Identify and evaluate complex business and technology process, internal controls and Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis
•Engage in preparing the documentation of core banking system enhancements process with re-engineering and automation solutions and developing in the Operational Manuals, SOPs
•Track deliverables and Stakeholder Management, Identify risks and mitigation strategies for Bridge System Core Banking System in identifying opportunities of automation
•Understand and negotiate needs and expectations of multiple stakeholders
•Works on problems of complex scope, through extensive usage of standard concepts & principles
•Works as a fully contributing team member, under broad guidance with independent planning & execution responsibilities
•Mapping business requirements and managing development and implementation of processes in line with the pre-set guidelines.
•Solutions designing by working with cross-functional departments, presentation to the client and top management
•Requirement gathering through client interactions on critical business processes
•Conversion of processes and proposed solutions into flow charts using tools such as, MS Visio and ARIS
Worked in Transformation Group - CI Best Practices for Transfer Agency (TA) International & India AMC; TA does processing of all Mutual Fund products of FT in Globe regard to Organizations & Clearance in the Overall Customer Account Life Cycle.
•As a Continuous Improvement Consultant, my job involved the following functions:
•Identify and initiate to improvement projects (Lean Six Sigma) which impact the business KPI
•Primary responsible for all deliverables meeting TAT, productivity and quality targets
•Develop problem solving capability through GB, Lean and CI training program
•Making sure of all the processes adhere to QMS standards
•Identified "bottlenecks" and implemented new and improved processes & performing RCAs Part of IWSR/ CRM implementation for queries handling, coordination with IT and Stakeholders for change management and system enhancement & automation for enhancing customer experience
•Prepared monthly TA Ops dashboard for Senior management along with recommendations
•Prepared Various Reports .i.e. Trustee Review, AMC & Board Reports
•Identified 8 CI and 5 GB projects cutting across all TA & ITA
Financial Reporting and Controlling
Client: UBS Wealth Management
Highlights: Cognizant is world’s largest multinational organization provides custom information technology, consulting, and business process outsourcing services & Financial Services
•As a key member of Process Excellence team, job involved the following functions:
•Managed process mapping of all the back-end processes
•Conducted account level analysis of proactive defect preventing process analysis to identify process improvement and risk areas, seek approval on recommend changes and implement the same
•Conducted statistical analysis in operational clarity & identify improvement areas
•Created Six Sigma awareness among junior level of staff by conducting short awareness sessions
•As a Financial Reporting & Control Analyst, job involved the following functions:
•Being single point contact for FRC, prepared various periodical regulatory reports required by the DTCC & Regulatory body.
•Responsible to create periodical monthly analysis of Balanced Scorecard objectives and to provide reasoning to management
•Standardized various MI, Reports and Dashboard of Settlements includes of payments and remittances and collections
•Performed various activity level Risk Assessments, which involved analyzing risks as well as identifying describing and estimating the risks affecting business, work towards mitigations
•Handled Ad-hoc requests of submission of reports / providing information to business partners and management
Achievements & awards:
•Part of a member in Six sigma green belt project team on an operational clarity analysis under diagnostic stage for Wealth Management Corporate actions & cost basis departments for transition
•Won Wow certificate & a Best employee on a project for 4 times
Highlights: Karvy is a premier integrated financial services provider, and ranked among the top three in the country in all its business segments, services over 20 million individual investors in various capacities, and provides investor services to over 300 corporate organizations.
•As an
Reconciliation Team
•Responsible the activities of Client and Investor Document management, Reconciliation (Subscription, ATM, Redemption), processing and quality checking of commercial and Noncommercial transactions etc.
•Maintaining MIS for each activity