Strategic Account Manager
Johnson Controls Inc.
مجموع سنوات الخبرة :19 years, 3 أشهر
- Develop a customer portfolio for industry, Data Center, and infrastructure market
- Set-up a business development strategy, action plan, communication at C level
- Start new technologies in market as MES, Industry 4.0, Cybersecurity, BMS, Big data management
- Proactive on install base upgrade as Life cycle management
- Record sales activities as opportunity, contact, visit report, lead, capture team on CRM Salesforce
- Diagnose market evolution to propose, adapt or create a smarter efficient solution
- Design and process a dedicated campaign by targeted customer (product, service and solution)
- Provide marketing support and participation for Event, showroom and meeting
- Set-up a company consortium with integrator and general contractor for major public tender
- Design and negotiate technical, financial solution with ABB’s various division and customer
- Evaluate and control feasibility, profitability, quality, availability of HR and planning of projects
- Demonstrate a proactive contact with customer to win the targeted opportunity
- Illustrate a strong customer relationship to increase customer loyalty
- Pilot, coordinate and manage project including supplier, subcontractor and stakeholder
- Manage and coordinate a team of engineer
- Provide Pre-Sales activities in Data Center and Rail business by prescribing Eaton electrical solutions for the assigned key account as HP, IBM and Alstom.
- Manage and Coordinate Data center and rail projects for the assigned key account as HP, IBM and Alstom.
- Support remote and onsite field engineers, distributors and customers in electrical, electronic, mechanical, IT, automation, optical fiber, pneumatic and fluid control technologies.
- Conduct technical project management in R&D, system integration and support.
- Perform system installation in bank, insurance, government, book and news paper companies.
- Conduct validation and Commissioning certificate as Site Acceptance Test.
- Provide engineer basic and advanced training sessions.
- Coach customers to ensure print quality and production.
- Coordinate report, VOC to R&D teams in Dayton, USA to increase reliability, efficiency and quality.
- Manage showroom, proof of concept, demonstration and print sample for customer’s request.
- Prescribe Drop-On-Demand, Continuous Jet print solutions to sales teams and customers.
- Create tool as decision-making tool for Sales, field engineer and distributor.
- Provide documents as requests.
- Sales prospecting, identify customer new project, get the deal in automotive area.
- Business price estimation for industrial electrical, mechanical and automation solution.
- Project Management to budget, quality, human resources, communication, risk, and shipment.
- Interaction with different R&D Engineering department.
- Write technical & commercial documents as deal contract, Site and Validation Acceptance Test.
- Provide training and coaching to customer to respect schedules of conditions.
- Provide product support service.
- Industrial project Management of Electrical, Electronic and Automation department.
- Write document as the schedule of condition, report, analysis, procedure and alidation.
- Provide wiring diagram, wiring on electrical cabinet, driver setting for revolving machine.
- Program PLC Automation as SIEMENS S7 series, SCHNEIDER Télémecanique.
- Management customer’s need and subcontractor.
- Build, test and write the customer’s start-up procedure.
- Systems control and calibration.
- Provide training sessions.
- Contract negotiation: Maintenance, Optimization and Improvement.
- Sale of bodybuilding and fitness machines, fighting arts and running equipments.
- Auto-development of sales method, human behaviour, body language to ensure customer purchase.
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