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Murat Sak, Executive Hotel Manager

Murat Sak

Executive Hotel Manager·Orascom Development Holding

Oman

Bachelor's degree, Tourism and Hotels Management

Work experience

Total years of experience: 30 years, 8 months

Executive Hotel Manager

January 2019 - Present

Orascom Development Holding

Salalah, Oman

January 2019 - Present

http://www.orascomdh.com/
Responsibility for the management of
FANAR HOTEL & RESIDENCES (5 stars, 577 keys),
JUWEIRA BOUTIQUE HOTEL (4 stars, 82 keys),
HAWANA AQUAPARK (the first and biggest waterpark in Oman)
of organization, guest satisfaction, revenue, and budget, including management of 750 employees. Development of employees. Analysis and evaluation of KPIs. Direct reporting to the Area Manager - Oman.

● Successfully established new premium package and sales incentive program for
extra income
● 15% Increase in RevPAR and ADR numbers in the first 2 years
● Sustainable success in high guest satisfaction. Fanar Hotel & Residences won
HOLIDAY CHECK awards in 2019, 2021 and 2022, and Juweira Boutique Hotel in
2019, 2020 and 2021, winning the title of 1st and 2nd hotel in Oman.
● 10% significant increase in EBITDA

Company industry:
Real Estate
Job role:
Hospitality and Tourism

Cluster General Manager

May 2017 - January 2019

Side Crown Hotels Group

Antalya, Türkiye

May 2017 - January 2019

http://www.sidecrown.com/
Responsibility for the group management of
SIDE CROWN PALACE (5 stars, 444 keys),
SIDE CROWN CHARM (5 stars, 270 keys),
SIDE CROWN SUNSHINE (5 stars, 290 keys),
SIDE CROWN SERENITY (5 stars, 340 keys)


● Institutionalization and standardization studies, creation of business handbooks
● Facility modernization and European Hotel concept provided
● To create a guest-oriented and friendly service
● Reaching profitability targets by taking measures to increase income and reduce
costs
● Making facilities more competitive

Company industry:
Hospitality & Accomodation
Job role:
Management

General Manager, Opening Manager

November 2015 - February 2017

Aurum Moon Resort Didim

Aydin, Türkiye

November 2015 - February 2017

http://www.aurumhotels.com.tr/
Responsibility for the opening, sales & marketing, and management of AURUM MOON RESORT (5 stars, 454 keys).

● The second place in Didim area at HOLIDAY CHECK with award and be in top 10 at TRIPADVISIOR
● Consulting and execution of the entire architectural project,
● Establishing an ambitious concept in the organization and the region
● Capture of 85% of revenue target in budget despite opening and crisis year
● Signing of pre-paid guaranteed agreements in the European market for all the contracts for 2017 with price increase

Company industry:
Hospitality & Accomodation
Job role:
Management

Cluster General Manager, Opening Manager

November 2014 - November 2015

Orka Hotels Marmaris

Mugla, Türkiye

November 2014 - November 2015

http://www.orkahotels.com/
Responsibility for the group management of
SENTIDO ORKA LOTUS BEACH (5 stars, 450 keys),
ORKA NERGIS BEACH (4 stars, 150 keys),
ORKA NERGIS SELECT (3 stars, 60 keys)

● Taking an active role in the commissioning, structuring and implementation of the entire architectural project of the
facility.
● Post-construction opening and management system configuration. Obtaining all required official licenses
● Even though it is the opening year, 85% occupancy is achieved in the summer season with a strong marketing strategy.
● Establishing the budget discipline and reaching the targeted profit after the opening
● Establishing the Sentido by Thomas Cook concept

Company industry:
Hospitality & Accomodation
Job role:
Management

Cluster General Manager

November 2012 - October 2014

Martı Hotels Marmaris

Mugla, Türkiye

November 2012 - October 2014

http://www.orkahotels.com/
Responsibility for the group management of
MARTI RESORT (5 stars, 280 keys), MARTI LA PERLA (4 stars, 200 keys)

● 25% reduction in electricity costs (45000 USD per year) by obtaining the GREEN STAR certificate from the Ministry of
Tourism.
● International guest satisfaction awards such as TRIPADVISIOR, HOLIDAY CHECK and Travel life GOLD MEDAL were won.
● The best turnover and profitability of the last 10 years was achieved in the summer season of 2013.
● Increasing the online market share in 2014 has increased by 20%
● Adult hotel concept was successfully implemented at Martı La Perla hotel

Company industry:
Hospitality & Accomodation
Job role:
Management

Deputy General Manager

March 2009 - February 2011

Rixos Hotels Antalya & Bodrum

Mugla, Türkiye

March 2009 - February 2011

http://www.rixos.com/
Responsibility for the management of RIXOS PREMIUM BODRUM (5 stars deluxe, 361 keys 11 upper segment villa with butler
service) and
RIXOS SUNGATE (5 stars deluxe, 1094 keys, and meetings cap. for 6000 people)

● Contributing to the achievement of budget sales targets by directing the sale and marketing of the facility
● Efforts to increase profitability through control of expenses and diversification of extra sales
● Coordination of congress and meeting organizations from the proposal until after the operation
● Leading to the monitoring and prevention efforts required for 100% guest satisfaction

Company industry:
Hospitality & Accomodation
Job role:
Management

Deputy General Manager

July 2002 - March 2009

Papillon Hotels Belek

Antalya, Türkiye

July 2002 - March 2009

http://www.papillon.com.tr/
Responsibility for the deputy management of PAPILLON ZEUGMA HOTEL (5 stars, 338 keys)

● Creation and implementation of the “High Class All Inclusive” Concept.
● Planning and operation of Congress and Seminar organizations.
● Attending TUI workshops and fairs for the German Market.
● Obtaining ISO 9001, HACCP, and Blue Flag certificates.
● Continuous improvements to increase guest satisfaction every year
● Increasing profitability according to cost analysis.
● Planning and implementation of golf and football Concept Projects that will compete with the ambitious newly opened
hotels in the region

Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Manager

January 2000 - July 2002

Aldiana Hotels

Antalya, Türkiye

January 2000 - July 2002

http://www.paradise-side-beach.de/
Responsibility for the front office and local sales of PARADISE SIDE BEACH HOTEL (1. class Holiday Village, 300 keys).

● Gained hotel management experience with the German management team.
● The international ALDIANA and IBEROSTAR concept standards were adapted.
● Responsible for Domestic Sales Management of Aldiana Side and Paradise Side Beach Hotels
● Leadership and Teamwork Trainings given by an international company.

Company industry:
Hospitality & Accomodation
Job role:
Management

Executive Front Office Manager

February 1997 - January 2000

Majesty Hotels

Antalya, Türkiye

February 1997 - January 2000

http://www.majesty.com.tr/
Responsibility for the front office management and sales of
CLUB OASIS VISTA (1. class Holiday Village, 1163 keys).

● Experience of team leadership and interdepartmental coordination in a huge hotel with a capacity of 3000 people.
● Improvements and standardization in Front Office Operations
● Active Sales activities and participation in international fairs.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Office Manager

November 1992 - December 1995

Cyprus

Kyrenia, Cyprus

November 1992 - December 1995

http://www.lapethoshotel.com/
Responsibility for the front office management and sales of
CLUB LAPETHOS HOTEL (1. class Holiday Village, 180 keys, CASİNO)

● Gained first working experience abroad.
● A higher level of service has been planned and international hotel management standards have been achieved through
one-on-one trainings.
● Development projects were consulted.

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Uludag University

May 1992

May 1992

Bachelor's degree, Tourism and Hotels Management

Türkiye

GPA (percentage): 80%

GPA (percentage): 80%

Skills

Operation
Expert
Operation
Expert
Grand Openings
Expert
Grand Openings
Expert
Managing Budget
Expert
Managing Budget
Expert
Sales
Expert
Sales
Expert
Hotel Management
Expert
Hotel Management
Expert
BUDGETING
Expert
BUDGETING
Expert
CONCEPT DEVELOPMENT
Expert
CONCEPT DEVELOPMENT
Expert
MARKETING
Expert
MARKETING
Expert
SALES
Expert
SALES
Expert
COST ANALYSIS
Expert
COST ANALYSIS
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
ENTERTAINMENT
Expert
ENTERTAINMENT
Expert
BANQUET
Expert
BANQUET
Expert
BUSINESS
Expert
BUSINESS
Expert
CITY LIFE CONCEPT
Expert
CITY LIFE CONCEPT
Expert
LEİSURE TOURİSM
Expert
LEİSURE TOURİSM
Expert
CRM
Expert
CRM
Expert
F&B
Expert
F&B
Expert
ALL INCLUSIVE CONCEPT
Expert
ALL INCLUSIVE CONCEPT
Expert
MICE TOURISM
Expert
MICE TOURISM
Expert
SOP
Expert
SOP
Expert
HOTEL OPERATION
Expert
HOTEL OPERATION
Expert
LUXURIOUS CONCEPT
Expert
LUXURIOUS CONCEPT
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
revenue management
Expert
revenue management
Expert

Languages

Arabic
Beginner
English
Expert
German
Expert
Russian
Intermediate
Turkish
Native Speaker

Hobbies

  • Tennis
  • Piano
  • Sailing
    Licenced
  • Chess
    Licenced