Mursaleen Ahmed - Chartered MCIPD, Human Resources Director (HR Director)

Mursaleen Ahmed - Chartered MCIPD

Human Resources Director (HR Director)

Vision Valley

Location
United Arab Emirates - Dubai
Education
Master's degree, Human Resource Management
Experience
22 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :22 years, 0 Months

Human Resources Director (HR Director) at Vision Valley
  • United Arab Emirates - Dubai
  • My current job since June 2015

Industry:
Information Technology and Telecom | Partner - Cisco, Oracle, SAP, Philips

Major Responsibilities:
• Establish and implement HR efforts that effectively communicate and support the organization's mission and strategic vision.
• Develop HR plans and strategies to support the achievement of the overall business operations objectives.
• Develop a comprehensive strategic recruiting and retention plans to meet the human capital needs of strategic goals.
• Develop and implement comprehensive compensation and benefit plans that are competitive, cost-effective, according to market conditions and budget demands. Also, managing $5.3 Million annual HR budget.
• Provide overall leadership and guidance to the HR function by overseeing talent acquisition, roles and responsibilities, performance management, career development, succession planning, retention, training, leadership development, compensation and benefits globally. Also, conduct an HR audit periodically.
• Maintains responsibility for the organization’s compliance with local legislation pertaining to all personnel matters. Supervised administration with DMCC, Tecom, JLT and Dubai Internet City.
• Communicates changes in the organization's personnel policies and procedures and ensures that proper compliance is followed.

Major Achievements
• Developed HR department policies, processes and manual to implement the corporate infrastructure across the MENA region.
• Well managed staffing needs in UAE, Saudi Arabia, Turkey, France, Spain, Egypt and Africa. Also, hired teams for IoT and Bigdata in short span of time.
• Accomplished Job Evaluation, conducted salary surveys, developed salary structures, grading systems, compa-ratio and pay equity that increased retention rate.
• Developed salary ranges for each grade based on a variety of career positions and performance levels that improved pay equity.
• Built a culture to reduce employees’ turnover from 26% to 4%.
• Prepared Scope-of-work to develop HRIS and supported software team to develop & implement across the branches.
• Headed for ISO 9001, ISO 14001 & ISO 18001, assisted for Cisco Gold Partnership & ICV audits.

Human Resource Manager at Optica, Al Tawazi
  • United Arab Emirates - Dubai
  • July 2014 to May 2015

Industry:
Optical - Retail, Wholesale | Franchise - Zeiss, Essilor, Rodenstock, Bausch+Lomb, Safilens, Johanson & Johanson, Alcon, CooperVision, Creo, Bella, Michael Kors, Police, Gucci, Fendi, Coach, Tag Heuer

Major Responsibilities:
• Developed HR plans and strategies to support the achievement of the overall business operations objectives.
• Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives. Also, introduced new recruitment channels.
• Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
• Created and implemented initiatives to improve employee engagement.
• Monitored and handled all employee claims, including performance-based and harassment incidents.
• Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular branch meetings for established employees.
• Facilitated onboarding sessions and on-the-job training for new hires.
• Evaluated effectiveness of training programs provided strategic recommendations for improvements to upper management.
• Maintained company compliance with all local and federal laws, in addition to establishing organizational standards.

Major Achievements
• Compiled and develop HR policies and procedures according to local regulations, to ensure that the staff handbook is up-to-date.
• Introduced & implemented an appraisal system that increased EEO and team motivation.
• Managed enterprise social network for better communication and the flow of information.
• Develop KPI’s for each position in the organization to review the performance and team building.

HR Operations Manager at AMCO Global Marketing (FZC)
  • United Arab Emirates - Dubai
  • April 2002 to May 2014

• Managed workforce planning and staffing, Recruitment and Selection locally and internationally.
• Developed, recommended and implemented personnel policies and procedures; prepared and maintained a handbook on policies and procedures; performs benefits administration, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow. Also, the point of contact with the company lawyers.
• Managed company operations from formation to liquidation at SAIF Zone, Dubai Mainland and JAFZA. Also, managed warehousing and retailing operations across UAE.
• Liaised with almost all Shopping Malls leasing departments in UAE for the leasing of outlets.
• Managed trademark registration, intellectual property and organization's assets administration.

Major Achievements
• Acquired and managed a team of professionals who increased the company’s business by 300%.
• Developed and implemented a performance management system that resulted in a 20% increase in employee productivity and engagement by aligning individual goals with organizational objectives, providing regular feedback, and fostering a culture of continuous development.
• Pioneer of first-click-and-mortar sleepwear brand operations from the United Arab Emirates.
• Implemented an employee recognition program that increased employee satisfaction and retention by 25% by acknowledging and rewarding outstanding performance, fostering a positive work environment, and promoting a culture of appreciation.
• Successfully launched a new brand, overseeing all operational aspects of the stores set up and online selling, hiring and training staff, resulting USD.3. million profit for the first year.

Education

Master's degree, Human Resource Management
  • at VU Government of Pakistan
  • September 2012

Master of Business Administration (Specialization in Human Resource Management) Human Resource Management Strategic Management Human Relations Conflict Management Human Resource Development

Bachelor's degree, Mathematics & Statistics
  • at University of Punjab
  • February 2001

Mathematics Statistics

Specialties & Skills

Recruitment
Company Formations and Operations in UAE
Policies and Procedures
Salary Structures
Training
Performance Management
Human Resource Management
Business Managment
Employment Book, Policies & Procedures
Performance Appraisals
Payroll Administration
Employee Relations
ISO - QMS, OSHA

Languages

English
Expert
Urdu
Expert
Arabic
Beginner

Memberships

Society for Human Resource Management
  • Strategic Initiatives, HR best practices, HR Resources & Tools, Conferences, HR Community,
  • July 2013
CIPD
  • Professional Member
  • September 2022

Training and Certifications

MCIPD (Certificate)
Date Attended:
July 2023
SHRM-CP (Certificate)
Date Attended:
February 2017
Valid Until:
September 2026
PHRi (Professional in Human Resources International) (Certificate)
Date Attended:
March 2015
Valid Until:
September 2026
Leadership Training For Manager (Training)
Training Institute:
Dale Carnegie
Duration:
18 hours
QMS Lead Auditor - IRCA 18086 (Certificate)
Date Attended:
January 2017
Valid Until:
January 2027
Delivered Lecture about Training & Development (Training)
Training Institute:
COMSATS University Islamabad
Date Attended:
November 2014
Duration:
3 hours
Communication and Sales Workshop (Training)
Training Institute:
Intek
Date Attended:
July 2002
ISO 9001:2000 (Training)
Training Institute:
SGS
Date Attended:
May 2005