AVP - Infrastructure Lead
First Abu Dhabi Bank
Total years of experience :21 years, 4 Months
Responsible for about 90% aspects of Plan, build run the bank, people, finance, vendor management, governance and risk across IT strategy, architecture, and infrastructure. Proficient in operational assessment to pinpoints areas for improvement and opportunities to capitalize on, contingency planning, resource allocation, cost-benefit analysis and IT governance/control. Savvy and hands-on technology; routinely strategize and innovate with insight. Proven ability to communicate on both business and technology issues, bridging comprehension gap between pure business people and technologists to build consensus and help business understand technology efforts.
• Engaging with clients on Design, documentation processes and procedures in implementations.
• Build, with the support of the proposal manager, a winning proposal strategy and the action plan of the tender according to the client’s needs.
• Manage project lifecycle: project scope, participate in design phase, project proposal, procurement, assembly, installation, commissioning, and hand over.
• Designing, deploy & Administer current customer network infrastructure design and the replacement design.
• Design, Implementing and support of System Centre products and private clouds and support existing infrastructures.
• Deploying & Migration of Microsoft Exchange 2007/2010/2013 environments.
• Design, deploying and Maintaining Microsoft SQL 2008/2012/2014 High Availability Clusters.
• Design, deploying and Maintaining Microsoft Hyper-V 2008/2012/2012R2 High Availability Clusters.
• Deploying AD DC /DHCP/DNS 2003/2008/2012/2012 HA for Corporate Client projects.
• System Centre Data Protection Manager 2010/2012 R2
• System Centre Virtual Machine Manager (SCVMM) 2008/2010/2012 R2
• System Centre Service Manager (SCSM) 2012 R2
• System Centre Configuration Manager (SCCM) 2003/2007/ 2012 R2
• System Centre Operations Manager (SCOM) 2003/2007/2012 R2
• VDI Desktop & Server deployments and maintenance of existing client infrastructure.
• Implementing & maintaining Citrix VDI environments and maintenance.
• Takes part in Change, Release, Problem, Incident, and SLA Management processes and tools.
• Work closely with Dell clients and User Liaison & User Support team to develop the PC images required for all PC types.
• Management and maintenance of IBM Pure Flex x240, x440, x3650 Series Blade Servers, adding Compute Nodes to the Blade chassis and configuring connectivity to SAN and Network
• Implementation and administration of VMware vSphere 5.1, VCOPS, vShield Manager, Installing vSphere 5.1 on new blade servers using PXE boot from SAN, Configuring host server and adding it to the cluster, Installing VMware licenses, Configuring VMware clustering like HA and DRS clusters, Configuring MS Failover Cluster for SQL Enterprise servers and MS NLB for Web servers.
• Implementation, administration and maintenance of IBM SAN Storwize v7000 Storage and FC Switch: IBM Fiber Channel Switch FC3171, Creating RAID groups, Binding LUNs, Creating Storage Groups, and Registering hosts
• Design, Deployment and Administration of Symantec Netbackup 7.5, Symantec Backup Appliances & DLO, Netbackup volume pools, storage units and polices
• Engaging with clients on Design, documentation processes and procedures in implementations.
• Build, withthesupportoftheproposalmanager, awinningproposalstrategyandtheactionplanofthe
tender according to the client’s needs.
• Manage project lifecycle: project scope, participate in design phase, project proposal, procurement,
assembly, installation, commissioning, and hand over.
• OwningtheEnterpriseArchitectureportfolioincludingtechnicalcustomerengagementsincluding
design sessions, implementation of projects and proof of concepts.
• InterfacewithEOHandMicrosoftpartnersandsales/deliveryteamstodrivecustomerengagement
programs.
• Documenting and sharing nest practice technical documentation with best practices with EOH
engineers and global support tracks.
• Participatingintenderdocumentation, designsfordifferentprojects.
• Designingcurrentcustomernetworkinfrastructuredesign, replacementdesignforreview.
• ImplementingSystemCentreproductsthatrangefrom:
• DeployingMicrosoftExchange2007/2010/2013
• DeployingandMaintainingMicrosoftSQL2005/2008/2012
• DeployingADDC/PKI/DHCP/DNS2003/2008/2012forCorporateClientprojects.
• System Centre Data Protection Manager 2010/2012 R2
• System Centre Virtual Machine Manager 2008/2012 R2
• SystemCentreServiceManager2012R2
Confidential Page 4
AVP-Infrastructure Lead - First Abu Dhabi Bank (U.A.E)
• SystemCentreConfigurationManager2007/2012R2
• System Centre Operations Manager 2003/2007/2012 R2
• SystemCentreForefrontEndpointProtection2012R2
• DeployingCloudbasedsolutionsIaaS, SaaSandsupportingservicesaccordingtodesignstructures.
• SQLclusteringdesignsandimplementationonclientenvironments.
• Hyper-Vdesignsanddeployments.
Managing a leverage group of 50 Deployment Engineers globally for shared services.
• Responsiblefordesign, deploymentofActiveDirectory, Exchange, Lync, SystemCenterproducts.
• Project planning, handover and take over (Brownfield, Greenfields projects).
• Planning, designing, procurementofprojectresourcesincludingclientengagements.
• Preparingtechnicaldesigns, documentationandlayoutoftheprojectscope.
• Manageprojectlifecycle-projectscope, participateindesignphase, projectproposal, procurement,
assembly, installation, commissioning, handover.
• Budgeting of project, deadline setups, team groupings, management and resource building and
acquiring.
• Implementing System Center product ranges SCDPM, SCVMM, SCSM, SCCM, SCOM, SCFEP, SC App
Controller, App-V.
• Testing, configuringandimplementingPilotprojectsunderthesystemcenterscope.
• QA testing Assurance for systems deployed on client environments by global team.
• TrainingL4/L3LineSupportengineersonsupportedsystemsforDimensionDataanditsclients.
Design, ArchitectandDeploymentofMicrosoftenterpriseinfrastructuresystems.
Design, ArchitectandDeploymentofMicrosoftPublicandPrivateCloudinfrastructuresystems.
• Customer advisory & Consultation in the Enterprise Systems Management Infrastructure primarily on
Manageability.
ProvideddeeptechnicalassistancetoMicrosoftPremierClientsonplatformarchitecturesincluding
various health checks and assessments on client sites and assisted clients in achieving their adoption
to Microsoft technologies.
OwningtheEnterpriseArchitectureportfolioincludingtechnicalcustomerengagementsincluding
design sessions, implementation of projects and proof of concepts.
• InterfacewithMicrosoftpartnersandsales/deliveryteamstodrivecustomerengagementprograms
and betterness.
• Documentingandsharingnestpracticetechnicaldocumentationwithbestpracticeswithengineering
teams and solution architect’s community.
• Deploying, configuringandtrainingcustomersonotherfuturereleasesofcriticalapplicationslike
Exchange, Active Directory, Lync, TMG server products (Envision, Plan, Build).
• Ensuring the delivery of functional systems after handover.
MicrosoftSystemsIntegrationwithotherThirdPartycertifiedproducts.
Designdocumentationandcarryingoutsiteassessments.
Provide Onsite Support Services and Incident Prevention Services
Build successful relationships through a high-quality technical engagement
Be the technical advisor for technical teams including management
Help during the “operate” and “improve” phase as per the Microsoft Operations Framework (MOF)
Delivery of chalk & talk knowledge sharing sessions to enhance technical skills
distinction