Analytics consultant
Discovery
Total years of experience :2 years, 4 Months
Worked within a specialized team to identify and communicate patterns and trends in data to relevant Exco teams to assist with decision making around key business related problems. It was also my responsibility to keep abreast of the latest quantitative best practices and implement where applicable.
• Designed statistical models to generate a landscape for the future which key business stakeholders used in order to strategize and determine objectives within their area.
• Analyzed and evaluated organizations operations to offer recommendations based on findings: Assisted Service Exco with identifying issues and sorting solutions.
• Designed a model which was used to generate incentive targets for Staff and “mid” management. This was approved by COO (Chief Operating Officer) and rolled out on a bi annual basis.
• Collaborated with Group Risk to re -evaluate KPI’s focused on in Exco meetings. This collaboration culminated in a Health Intelligence report presented on a weekly basis.
• Provided analytical support to the digital strategy team on key issues such as customer behavior, changing patterns in contact mediums etc. which created a holistic view of the environment and enabled them to make informed, effective decisions.
Accomplishments
• The idea behind the bi annual targets is to affect staff performance positively. The targets that I proposed were accepted and implemented in Q3 and Q4 2014. Two of the four metrics realized an increase in average performance by 18% and 12% respectively over the period.
• Created an accurate forecasting model to predict KPI’s within the Operations environment. The model predicting values on an hourly basis with an average of 6% variance from actuals.
• After a period of 8 months, I was made project owner of all new projects within our team. I was able to establish good working relationships with our clients and always ensured our team met our deliverables.
Position: Planning analyst
Initially I joined the company as part of 2012 Graduate intake but I was moved into a permanent role after 6 months. My primary function here was to provide data insights and recommendations to the merchants relating to optimum stock levels, forecasting sales for new stores and providing feedback on consumer purchasing patterns to business.
• Responsible for the analysis of post seasonal performance across 5 departments. My role was to provide feedback as well as actionable recommendations for merchants to consider when planning the next season.
• Forecasted sales for all new stores that opened within the Discount Division chain. The merchants used these numbers to plan opening stock levels and project their sales which was presented to Divisionals for approval.
• Collaborated with Group Sourcing analysts to create a dynamic tool that mapped the value chain of a product. This was rolled out to the business with the aim of allowing merchants to do scenario analysis which assisted them with planning in their respective areas.
Accomplishments
• I joined the company as part of the graduate program in 2012 and spent the first 3 months in training followed by 3 months in the live environment. After this 6 month period, I was promoted and moved into a planning analyst role within the company.
• Created an algorithm to rectify stock imbalances within stores. A month after implementation, a 32% improvement was noted within the top 50 revenue generating stores.