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Musa Otungu, Multi-Property Staff Housing Supervisor

Musa Otungu

Multi-Property Staff Housing Supervisor·Marriott International,

Kuwait

Diploma, Highschool Dipolma

Work experience

Total years of experience: 3 years, 8 months

Multi-Property Staff Housing Supervisor

October 2024 - Present

Marriott International,

Al Kuwait, Kuwait

October 2024 - Present

• Oversee housing operations across multiple properties ensuring efficiency, safety, and high living
standards
• Coordinate with engineering, housekeeping, and security teams to resolve issues quickly
• Manage occupancy records, onboarding/offboarding, and housing logistics
• Recognized as Supervisor of the Quarter (Q4) and Supervisor of the Year 2025 for outstanding
performance
• Improve response time to resident issues and maintain high satisfaction levels
• Supervised daily housing operations across multiple facilities
• Managed staff scheduling, payroll coordination, and service operations
• Ensured compliance with safety, quality, and operational standards
• Strengthened communication and employee engagement initiatives
• Supported execution of strategic projects with executive team
• Conducted research and coordinated cross-functional activities
• Managed multiple projects simultaneously
• Managed records, documentation, and administrative processes
• Improved workflow systems and data accessibility
• Coordinated operations across departments
Company industry:
Hospitality & Accomodation

Staff Housing Shift Leader

January 2024 - January 2024

Marriott International,

Al Kuwait, Kuwait

January 2024 - January 2024

Company industry:
Hospitality & Accomodation

Project Support Officer

January 2022 - November 2022

MRE,

Manama, Bahrain

January 2022 - November 2022

Company industry:
Administration Support Services

Administrative Officer

January 2021 - January 2022

MRE,

Manama, Bahrain

January 2021 - January 2022

Company industry:
Administration Support Services

Education

United Mrthodist

December 2016

December 2016

Diploma, Highschool Dipolma

Kenya

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENGINEERING ANALYSIS
Intermediate
ENGINEERING ANALYSIS
Intermediate
MULTITASKING
Intermediate
MULTITASKING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
STAFF MANAGEMENT
Intermediate
STAFF MANAGEMENT
Intermediate

Training and Certifications

Certifications
Marriott Leadership Program (EMBARK)
Google Digital Marketing Certification
Google Project Management Certification