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musab alfath abdalrazg alnour, Technical Support Engineer

musab alfath abdalrazg alnour

Technical Support Engineer

CITY SERVICES CONSULTANCY

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, information technology
Experience
15 years, 5 Months

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Work Experience

Total years of experience :15 years, 5 Months

Technical Support Engineer at CITY SERVICES CONSULTANCY
  • United Arab Emirates - Dubai
  • My current job since August 2015

Troubleshooting Software & Hardware, Help Desk

Technical Support Engineer at ROM TECH COMPANY. LTD
  • Sudan - Khartoum
  • January 2015 to May 2015

Sales And Marketing, Technical Support, Troubleshooting Desktops, Laptops, Servers, CCTV, Access Control Systems, Network Engineer & Home Automation

Technical Support at COMPUART TECHNOLOGY CO. LTD
  • Sudan - Khartoum
  • October 2012 to December 2014

Installation And Maintenance of the UPS brand GE, Printer’s Maintenance, Banking Solutions, Networking,
POS systems, Smart Board

help desk at KHARTOUM TEACHING HOSPITAL, COMPUTER AND IT UNIT
  • Sudan - Khartoum
  • May 2008 to May 2012

Maintenance and Programming of Computer Hardware and Network Engineering, End User Help Desk,
Telecommunication & BMS System.

Education

Bachelor's degree, information technology
  • at OPEN UNIVERSITY OF SUDAN
  • January 2014
Bachelor's degree, computer science and technology
  • at KHARTOUM UNIVERSITYof Technological
  • January 2008

Specialties & Skills

Computer Maintenance
+Endorse 1
IP Cameras
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LAN
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Sales
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Customer Service
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BACKUP
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BANKING
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C
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C++
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CCNA
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CLARIFY
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COM
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COMPUTER HARDWARE
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COMPUTER SKILLS
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CUSTOMER RELATIONS
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Languages

Arabic
Expert
English
Expert

Training and Certifications

SUDATEL TELECOMMUNICATION ACADEMY (Training)
Training Institute:
Diploma In Network Design Administration Security For Lan/Wlan
Date Attended:
January 2012
Duration:
60 hours
ALMUHANDIS TRAINING CENTER (Training)
Training Institute:
Training course qualifying certificate for cisco certified network associate (CCNA)
Date Attended:
February 2015
Duration:
60 hours

Hobbies

  • Reading & sports