sales and business development operating supervisor
Royal Jordanian
Total years of experience :10 years, 7 Months
reservation and ticketing
Achieve Sales for company's products and services through an
assigned group of retail outlets and commercial houses, Selling
B2C and B2B, "Using Amadeus Software".
- Achieve marketing for airlines products, to frequent travelers
and potential clients using multi marketing tools and strategies.
- Implementation of the airline's customer policies and procedure
and insure that quality and standards are achieved and met.
-Handling all agents' requests through the email within 24 hours.
Achieve the agreed sales targets.
- Develop the Companys annual sales forecast in cooperation with the Division
Head or GM.
- To oversee market research and other applicable studies to assess market
potential and identify potential business opportunities.
- To effectively market the Company, products and services.
- Direct supervision on the sales and marketing staff and ensure the efficient
management of the sales offers and contracts.
- Overall responsibility in the process of collecting and analysing of competitive
data for strategic planning purposes.
- Assist in developing the Company strategic business plans and department
budget preparation.
- Establish the company brand as the leader and best in class manufacturing
company.
- Assist in the promotion and advertising campaigns of the company, issuing
the quality and attractive company brochures, updating the company profile,
etc.
- Overall responsibility in preparing the weekly/ monthly department reports.
- Identify and arrange for staff training and to conduct the staff performance
appraisal.
Skills: Customer Service Management • Project Management • Team
Management • Manage Multiple • Customer Relationship Management (CRM)
Primary contact for Sales and Trade Lane development, responsible to support
and help grow the volume in air and ocean land trasportation
- Relationship building with Air & Ocean carrier.
- Designing Product Sales Strategy to assist Sales & marketing team in
preparing sales pipeline.
- Pre & post RFQ process management.
- Ensuring that due diligence process is followed during vendor on-boarding
process.
- Negotiation with Carriers on long term agreements.
- Making sure that all handling instructions and country regulation related to
product are up to date and available on company portal.
- Special attention to strategic and global key accounts.
- Operations productivity monitoring and improvement thru set KPIs.
- Joint customer visits with Sales to provide support.
- Weekly meeting with Sales team to understand internal and external
challenges and provide solution.
- Monthly financial review of Product Income statement with Country MD and
take necessary action on short falls (if any).
- Actively generate sales leads and communicate to overseas counterparts
- Assure successful customer implementation with operations and/or business
units / Sales head
- Plan and carry out Trade Lane visits company Network
- Create local awareness of assigned trade lane through presentations, sales
kits, pricing links, etc
- Reviewing and reporting monthly performance for onward submission to
Country Sales Director
- Ocean Pricing & Carriers relationship
- Writing sales proposals, implementation, creating and adding to existing
• Pre & Post contract work, working on major projects “Interior Fit-out for furniture”, responsible for
studying technical specification of project requirements, cost estimating “Pricing”, checking price
estimate prior to dispatch to clients.
• Responsible for the study final design of projects/ tenders participated by the company
• Responsible for overall collections.
• Follow up quotations & plan layouts with designers and concerned parties.
• Follow up any purchase orders received and coordinate with factories, purchasing departments &
operations department
• Coordinate with operations department & clients for smooth installations.
• Participation in planning and coordinating of sales and marketing budgets .
• Leading the Team to Achieve the designated targets.
• Prospect for potential new clients and turn this into increased business.
• Cold calling as appropriate within my market and geographic area to ensure a robust pipeline of
opportunities for the team.
• Identify potential clients, and the decision m
Management Information Systems (MIS) is a challenging field focused on integrating information technology and organizational processes to meet the needs of businesses and other enterprises. Information technology is viewed as an instrument for generating, processing and distributing information in an organization.