Facilities Maintenance Assistant
EMIRATES AIRLINES
مجموع سنوات الخبرة :21 years, 1 أشهر
*Manage and maintain daily facility and event related maintenance and repairs, driving resource allocation initiatives based on priority, personnel skill sets and workforce availability.
*Oversee staff attendance, over-time record and coordinate with C-check and A-check coordinator for day to day requirement.
*Analyzed systems and recommended improvements to process, performing regular inspection of all facility area.
*Accountable to update and maintain incoming and outgoing mailing lists and maintain front desk and workshop area cleanliness.
*Responsible for providing prompt services in areas of reservation and ticketing, passenger check-in, baggage, ramp and other activities involved in flight handling.
*Contributed effectively in Departure duties which included profiling of Passengers and checking their travel documents, Check-in of passengers, clearing of operating crew and handling boarding gate duties.
*Greeted and checked-in airline passengers, assisted passengers on arriving domestic and international flights and checked-in passenger baggage
*Documented all international departures and assisted unaccompanied minors (UMs)
*Assisted passengers with absent baggage and verified passenger departure documents.
*Respond phone calls and transfer calls to the appropriate staff.
*Greet and assist Visitors/Guest.
*Handle questions about the business or offering brochures with business information.
*Taking messages and deliver to the appropriate employees.
*Accepting and signing for courier packages (incoming and out-going).
*Distributing the incoming mails.
*Maintaining attendance record of the staff.
*Maintaining a pleasant appearance of the reception area.
*Oversaw pre-opening account formalities for the customers; provided details about new policies & Schemes and checked all documents & files
*Skilfully handled the task of various general administrative functions of the organization while maintaining the filing system, handling stores, making invoices and keeping stock inventory.
*Developed, motivated and educated the staff members on various operational matters and guiding them towards successful outcomes and attainment of business objectives
*Managed accountability of preparing quotations and invoices on daily basis answered telephone calls and respond in courteous and professional manners to customers and managers