MUSHARRAF PRAVEJ ALAM, TECHNICAL SUPPORT ENGINEER

MUSHARRAF PRAVEJ ALAM

TECHNICAL SUPPORT ENGINEER

Qube Cinema Technology Pvt Ltd

Location
India - Ranchi
Education
Bachelor's degree, Computing And Mathematics
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

TECHNICAL SUPPORT ENGINEER at Qube Cinema Technology Pvt Ltd
  • India - Patna
  • My current job since March 2014

I have 1 year experience in Hotel Landmark, Ranchi Jharkhand as a Technical Support
Executive.
I am working as a Technical Support Engineer in Qube Cinema Technology Pvt. Ltd. from 3rd
March 2014 To till now.
Handling configuration, installation and troubleshooting of computer hardwares, Operating
Systems and Wi-Fi issues in Hotel Landmark Ranchi.
Handling Installation, resolving any technical issues of Barco (DP2K-12 C, DP2K-20 C, DP2K-19 B,
DP2K-23 B, DP2K- DP2K-32 B, DP2K-6E) NEC-900C-A, NEC-1000C, NEC-1100L and Delta Projectors also
all type of Qube Servers(XPI, XPD, XPE & XPS), Qube IMB.
Assembling and dissembling the PC.
Troubleshooting of common problems of computer; like No display, Hanging Problem
etc.
Recovery of Operating System Boot Files, System Files.
Installation of any Windows Operating Systems.
Installation of any Softwares.
Configuration of the Windows Operating System (XP, Win Vista, Win7, Win 2008, Win
2010).
Prevent the Virus attack by using Antivirus Software, Firewalls.
Good knowledge of MS Office 2007, 2010, 2013(Word, Excel and Power point and MS
Outlook express).

Education

Bachelor's degree, Computing And Mathematics
  • at Sunrise university Alwar
  • July 2017

I have completed my B. Sc. in 2017.

Diploma, COMPUTER HARDWARE AND NETWORKING
  • at JETKING INFOTRAIN PVT LTD RANCHI
  • June 2011

I AM WORKING NOW IN QUBE CINEMA TECHNOLOGY PVT. LTD. AS TECHNICAL SUPPORT ENGINEER FROM 3 MARCH 2014 TO TILL NOW. HANDLING INSTALLATION,CARE OF TECHNICAL ISSUES OF NEC,BARCO,DELTA,PANASONIC AND CHRISTY PROJECTORS AND ALL SERVERS OF QUBE BRAND.

High school or equivalent, Science
  • at Jharkhand Academic Council Ranchi
  • June 2010

Completed I.Sc. from JAC Ranchi

Specialties & Skills

System Maintenance
Computer Hardware Troubleshooting
Network Systems
Server Technologies
NETWORKING
Technical Support Engineer
windows 7
pc networking
computer hardware troubleshooting
outlook
windows server
operating systems
system administration
network operations
problem solving

Languages

English
Expert
Urdu
Expert
Hindi
Expert

Training and Certifications

Cyber security (Certificate)
Date Attended:
May 2020
Linux Crash cource (Certificate)
Date Attended:
July 2020

Hobbies

  • Surfing Internet for improving related knowledge