IT Manager
Anantara Dhigu Resort, Anantara Veli Resor
Total years of experience :2 years, 10 Months
(3 Resorts & a staff island, 197 Rooms, 8 Outlets) May 2021- Feb 2024 IT Manager
• Ensuring that all networks and applications are current and compliant with corporate standards and maintain required documentation & service level agreements.
• Maintaining business continuity requirements & disaster recover drills through the protection of data, backup systems, network & security, etc.
• Managing IT projects from inception to completion, including planning, budgeting, resource allocation, and coordination.
• Aligning actions with user requirements and system functionality to support corporate policies & collaborate with other departments to understand their IT needs and plan/provide effective solutions to enhance productivity.
• Recognizing opportunities for cost reduction, and overseeing annual CapEx and OpEx budgets.
• Supervising IT personnel by recruiting, training, coaching, setting job expectations, and evaluating performance.
• Addressed TV-related complaints by implementing an IPTV solution across three islands..
• Staff Wi-Fi Implemented for 168 rooms with Huawei GPON
• Upgraded inter-islands backbone network from 100Mbps fiber links to Gigabit network.
• Successfully completed VingCard door lock installation in Veli island.
• Revamped the IT infrastructure at Naladhu & Veli islands during the hotel renovation and pre-opening phase