Mustafa Elrasheedy, Senior Sales Engineer

Mustafa Elrasheedy

Senior Sales Engineer

IMAG company - Ebara Pumps

Location
Egypt - Alexandria
Education
Bachelor's degree, Mechanical
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Senior Sales Engineer at IMAG company - Ebara Pumps
  • Egypt - Cairo
  • My current job since October 2020

(Utilities, Water & Wastewater Industry)
• Identifying potential clients and maximizing their potential in designated regions by providing quotations tailored to their specific needs. I carefully read customer specifications, selected adequate products, calculated prices, and created precise deviation lists to ensure that the quotation accurately reflected the client's requirements.
• Developing long-term relationships with clients is a top priority. Managing and interpreting their requirements, following up on quotations, and reporting on progress using CRM systems such as Salesforce or Odoo.
• Working to persuade clients that our products and services were the best fit for their needs in terms of quality, price, and delivery. This involved participating in negotiations and clarification meetings to ensure that both client and company needs were met.
• Negotiating tender and contract terms and conditions to ensure customer satisfaction and company profitability. I am responsible for acknowledging orders, synthesizing clear project details, launching in SAP, and following up on delivery time, invoices, payments, and warranties.
• In addition to sales activities, I am analyzing costs and sales, providing pre-sales technical assistance, educating customers on our products, and offering after-sales support services. I am also helping design custom-made products and providing training and support material for other members of the sales team.
• Finally, I am increasing face time with customers by conducting regular visits to ensure we met their evolving needs.

Business Development Engineer at NIPPUR Oil Services
  • Iraq - Basra
  • August 2018 to February 2020

(Oil & Gas Industry)
• Identifying potential clients and maximizing their potential in designated regions by providing quotations tailored to their specific needs. I carefully read customer specifications, selected adequate products, calculated prices, and created precise deviation lists to ensure that the quotation accurately reflected the client's requirements.
• Developing long-term relationships with clients is a top priority. Managing and interpreting their requirements, following up on quotations, and reporting on progress using CRM systems such as Salesforce or Odoo.
• Working to persuade clients that our products and services were the best fit for their needs in terms of quality, price, and delivery. This involved participating in negotiations and clarification meetings to ensure that both client and company needs were met.
• Negotiating tender and contract terms and conditions to ensure customer satisfaction and company profitability. I am responsible for acknowledging orders, synthesizing clear project details, launching in SAP, and following up on delivery time, invoices, payments, and warranties.
• In addition to sales activities, I am analyzing costs and sales, providing pre-sales technical assistance, educating customers on our products, and offering after-sales support services. I am also helping design custom-made products and providing training and support material for other members of the sales team.
• Finally, I am increasing face time with customers by conducting regular visits to ensure we met their evolving needs.

I specialized in wellhead maintenance and remedial, flange management, cold cutting, engineering design, metal fabrication, and hydrostatic test.

Business Development Engineer at DAOUD GROUP
  • Egypt - Alexandria
  • April 2017 to June 2018

(Utilities, Water & Wastewater Industry)
• Identifying potential clients and maximizing their potential in designated regions by providing quotations tailored to their specific needs. I carefully read customer specifications, selected adequate products, calculated prices, and created precise deviation lists to ensure that the quotation accurately reflected the client's requirements.
• Developing long-term relationships with clients is a top priority. Managing and interpreting their requirements, following up on quotations, and reporting on progress using CRM systems such as Salesforce or Odoo.
• Working to persuade clients that our products and services were the best fit for their needs in terms of quality, price, and delivery. This involved participating in negotiations and clarification meetings to ensure that both client and company needs were met.
• Negotiating tender and contract terms and conditions to ensure customer satisfaction and company profitability. I am responsible for acknowledging orders, synthesizing clear project details, launching in SAP, and following up on delivery time, invoices, payments, and warranties.
• In addition to sales activities, I am analyzing costs and sales, providing pre-sales technical assistance, educating customers on our products, and offering after-sales support services. I am also helping design custom-made products and providing training and support material for other members of the sales team.
• Finally, I am increasing face time with customers by conducting regular visits to ensure we met their evolving needs.


I took charge of the development and expansion of Water, Sewage, and Firefighting Pumps, specifically Lowara pumps, Industrial Motors (Madico), and Generating Sets.

Senior Technical Sales Engineer at Mechanical World Services Co.
  • Saudi Arabia - Jeddah
  • March 2014 to February 2017

(Utilities, Water & Wastewater Industry)
• Identifying potential clients and maximizing their potential in designated regions by providing quotations tailored to their specific needs. I carefully read customer specifications, selected adequate products, calculated prices, and created precise deviation lists to ensure that the quotation accurately reflected the client's requirements.
• Developing long-term relationships with clients is a top priority. Managing and interpreting their requirements, following up on quotations, and reporting on progress using CRM systems such as Zoho.
• Working to persuade clients that our products and services were the best fit for their needs in terms of quality, price, and delivery. This involved participating in negotiations and clarification meetings to ensure that both client and company needs were met.
• Negotiating tender and contract terms and conditions to ensure customer satisfaction and company profitability. I am responsible for acknowledging orders, synthesizing clear project details, launching in SAP, and following up on delivery time, invoices, payments, and warranties.
• In addition to sales activities, I am analyzing costs and sales, providing pre-sales technical assistance, educating customers on our products, and offering after-sales support services. I am also helping design custom-made products and providing training and support material for other members of the sales team.
• Finally, I am increasing face time with customers by conducting regular visits to ensure we met their evolving needs.

I spearheaded the business development process for GRUNDFOS pumps, ROSS control valves, Severn Glocon Utilities Valves, GRUNDFOS chlorination/disinfection system, Microdyn-Nadir Membrane Bioreactor, EMO RO, and JASH Penstocks.

Maintenance Engineer & Business Development at Arabian Pumps - KSB & Patterson Firefighting Pumps
  • Saudi Arabia - Riyadh
  • March 2012 to December 2013

(Utilities, Water & Wastewater and firefighting Industry)
• Identifying potential clients and maximizing their potential in designated regions by providing quotations tailored to their specific needs. I carefully read customer specifications, selected adequate products, calculated prices, and created precise deviation lists to ensure that the quotation accurately reflected the client's requirements.
• Developing long-term relationships with clients is a top priority. Managing and interpreting their requirements, following up on quotations, and reporting on progress using CRM systems.
• Working to persuade clients that our products and services were the best fit for their needs in terms of quality, price, and delivery. This involved participating in negotiations and clarification meetings to ensure that both client and company needs were met.
• Negotiating tender and contract terms and conditions to ensure customer satisfaction and company profitability. I am responsible for acknowledging orders, synthesizing clear project details, launching in SAP, and following up on delivery time, invoices, payments, and warranties.
• In addition to sales activities, I am analyzing costs and sales, providing pre-sales technical assistance, educating customers on our products, and offering after-sales support services. I am also helping design custom-made products and providing training and support material for other members of the sales team.
• Finally, I am increasing face time with customers by conducting regular visits to ensure we met their evolving needs.


I have extensive experience in sales and business development for "Patterson firefighting pumps, KSB pumps, Seepex progressive cavity pumps, Cla-Val valves, and Clarke Engines".

Education

Bachelor's degree, Mechanical
  • at Alexandria University
  • July 2011

Faculty of Engineering - Alexandria University, Egypt. [Major: Mechanical Engineering. dept.]. Graduation Project: Electro-Pneumatic labeling machine. Excellent grade

Specialties & Skills

Mechanical Maintenance
Water Treatment
AUTOCAD
ENGINEERING
MECHANICAL
MICROSOFT WINDOWS
MICROSOFT OFFICE
LANGUAGES
Technical Support
Solid Edge
mechanical testing
system maintenance
ms project
operation
maintenance planning
mechanics
mechatronics
mechanical desktop
materials
maintenance management
maintenance engineering
negotiation
marketing
quotations
procurement
key account management
Salesforce

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Memberships

Saudi Council of Engineers
  • Engineer
  • March 2014
Egyptian Engineers Syndicate
  • Mechanical Engineer
  • August 2011
Egyptian Engineers Syndicate
  • Engineer
  • August 2011

Training and Certifications

1 Day on site sludge treatment workshop for plant O&M Engineers (Training)
Training Institute:
EMO Co.
Date Attended:
October 2015
Certificate of Participation (3rd Annual MBR Workshop on BIO-CEL-Technology (Training)
Training Institute:
MICRODYN-NADIR GmbH, Riyadh
Date Attended:
November 2014
German (3rd level) Course (Training)
Training Institute:
Alexandria Institute
Date Attended:
May 2011
Training on Welding Technology (Training)
Training Institute:
(Egyptian Welding Academy "EWA")
Date Attended:
February 2010
Training on (Centrifugal pumps and testing standards) (Training)
Training Institute:
KSB Pumps Arabia, Riyadh
Date Attended:
July 2012
Training on (Pump Selection - WinCAPS) (Training)
Training Institute:
GRUNDFOS Pumps Arabia, Jeddah
Date Attended:
March 2014
3-Weeks Field Training (Training)
Training Institute:
Abu Qir Fertilizers Co., Alexandria
Date Attended:
August 2009
3-Weeks Field Training (Training)
Training Institute:
Abu Qir Fertilizers Co., Alexandria
Date Attended:
July 2010

Hobbies

  • Football
  • Internet
  • Graphic Design
  • Drawing
  • Reading