Senior Network Specialist
Arabian Oud
Total years of experience :16 years, 7 Months
Design and deployment of local area networks, WANs, and wireless networks, including servers, routers, firewalls, switches, and other devices
• Configure, test and maintain LAN/WAN equipment and related services
• Identifying, diagnosing and resolving network problems
• Manage and deploy new system configurations.
• Plan and implement the process of selecting, installing, configuring and testing switches and routers.
• Deploy and manage complex networks with more than 350 users, including broadband, WiFi, LAN, and VPN.
• Employ knowledge of cyber security to create stable communications and firewalls.
• Verify the stability and integrity of the system through daily testing and monitoring.
• Evaluate network performance to reduce downtime through preventive maintenance and immediate corrective actions.
• Automated correction and updates to improve the efficiency and accuracy of network management.
• Configure of IP-telephony, fingerprints devices, and CCTV system
• plans, execute and implementation of network projects
Maintained high level of support by consistently improving knowledge of operating systems and application software, including: troubleshot system and network problems, diagnosing and solving hardware and software faults.
• Determined which network devices, including firewalls, routers, switches and wireless access points were malfunctioning, immediately applying troubleshooting methods.
• Administered, maintained and supported network systems to provide consistent security, availability and performance.
• Supported various operating systems and server technologies.
• Developed disaster recovery and fault tolerance plans
Provided guidance and technical assistance to users to improve network and environment health.
• Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
Effectively coached team members to reach and exceed weekly and monthly sales goals.
• Checked shop merchandise regularly to verify proper display, oversee replenishment activities.
• Enhanced sales by introducing impactful employee incentive.
• Monitored daily sales operations and served as informational and procedural resource to team members.
• Engage with the team to sell all kinds of IT products, such as laptops, computers, printers, smartphones and software
• Established pricing structures based on historical and current trends, competitor activities, and supply chain data.
• Updated training materials and operational procedures to deliver consistent sales growth
Installed new software for users and monitored version and patch update requirements.
• Organised workspaces for employees with computer, monitors, and associated cabling or equipment.
• Carried out new hardware installations and updates, keeping systems functional and secure.
• Answered user questions about hardware and software operation to help resolve problems.
• Collaborated with vendors to locate replacement components and resolve advanced problems.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Configured hardware, devices and software to set up work stations for employees.