Administrative Services Officer
Advanced International Generations Company
Total years of experience :17 years, 4 Months
Logistics management and the ability to prioritize work.
Manage a team of administration to achieve operational objectives.
Provide administrative and clerical support for faculty and staff.
Facility management with handing over and receiving the units for new and resigned employees.
General supervision of the accommodation part stuff and furnishing of the company's accommodation, staff transportation, and
maintenance and services.
Quickly learning new skills and applied them to daily tasks, improving efficiency and productivity.
Works with leadership to identify priority legislative and government relations issues.
Evaluate current operations to identify and implement process improvements.
Develop & implement a strategy to generate growth for the organization.
Successfully internalizes training and scoring guide, participates in discussions.
Attention to detail and problem solving skills.
Process staff enquiries on visa, labor, passport and government
good knowledge with government relations on government matters.
Processed as daily/monthly work (medical invoices, petty cash, tickets, facilities services invoices payments
Monitor all facility services as per defined KPIs and scope of local FM service contracts, payment and change terms.
Provide regular office performance reporting review and analysis to oversee the operations of third party service providers.
Manage for all company’s logistics (including events & activities arrangements, ticket bookings, visas, outsource contracts, mob ile &
internet services, etc.).
Monitor deliverables by Landlords (maintenance and repair of critical building assets, fire safety standards).
Follow up with HR team in Head Office (Municipality ( Baladiya ) Cards, Civil Defence licenses, Investigation,
Interviews and new employee’s visitor),
Drive client advancement and revenue growth by managing PR’s & PO’s issuance.
Administration of all Mobile, and Internet services (STC, MOBILY, ZAIN) with the IT department.
Support my team in the HR department when needed (recruitment, government relations & visas, invoices payments, etc.).
General supervision of the department administrative furnishing of the company’s, review of the maintenance and services cont rac ts
Tea Factory Role-
● Provide HR support and consultation to the business, answering employee and manager queries about HR programs, policies and other HR-related topics.
● Identify opportunities to improve HR policies and propose solutions to improve inconsistent HR policies and gaps.
● Build employee diversity and inclusion strategies for different client groups and implement impactful
action throughout the organization Selection to include interviewing, hiring, internal moves and promotions.
“Ministry of Health and Ministry of Education”
● Manage and coordinate the formation of growth strategies.
● Lead, manage, mentor, and develop the Ministry of Health and Ministry of Education Sales Team.
● Analyze current accounts and create strategies to grow the business where opportunities exist in
conjunction with team.
● Achieve growth and customers continue to grow and achieve satisfaction with all services provided.
Lead, manage, mentor, and develop Sales Team.
Achieve growth and customers continue to grow and achieve satisfaction with all services provided.
Assist in providing logistical scheduling in sales project.
Mange companies account sales (GSM, Data Solutions, IPVPN, DIA, Ethernet, IBM Solutions, HMS, Data Center
Developing key growth sales strategies, tactics and action plans, hitting annual targets, building relationships and understa ndi ng customer
trends.
Building client relationships that result in revenue and profitability growth and Reporting on successes and areas needing im pro vements.
Achieve the growth in Mobily and the Development of relevant and attractive value propositions for each of the products.
Selling the company's accounts (GSM, Data Solutions, IPVPN, DIA, Ethernet).
Work closely with technical and market data contacts at client firms to help resolve and prevent issues that may impact their
businesses.
Actively troubleshoot to recreate reported customer issues on internal, client simulated & test system environments OR by act ual ly
carrying out diagnostic work on clients own test.
Maintain the availability of Mobily systems through alerting, monitoring, capacity management, instrumenting, and reporting.
Support Project Management on multiple brands and projects.
Coordinate reviews and edits of deliverables.
Attend and participate in weekly status meetings with Project Management team
Deliver outstanding customer care for VIP & Royal customers requesting a service.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and
interactive communication.
Provide accurate, valid, and complete information by using the right methods.
Solve or advise on their requests or escalate their requests to upper departments to solve their issues.
Human Resource Certified
Health Administration Certified