Operational Executive
Travel Designer Group
Total years of experience :1 years, 11 Months
• Handling International destinations & tours, accommodation, land transport queries.
• Providing quotation for holiday packages with the best available price and services.
• To make hotel vouchers and itineraries for the agents.
• Making mailers for promotions & to give presentation about various destinations to agents.
• Arranging tours & transfers as per requirement for tour packages & making changes if needed.
• Maintaining daily task sheet & also the reports for all the booking files.
• Creating reservations on GDS, handling issuance and reissuance, cancellations and refunds.
• Handling international airfare queries from sales & counter staff and agents.
• Working on different routings and airlines as per the requirements.
• Collection, follow up for payment and invoicing.
• Maintaining reports of all tickets issued & checking queues on regular basis and informing clients in case of any changes.
• Maintain professional image by responding on all inquiries in stipulated time.
• To provide correct information and advice about the airline routines to agents.
75 out of 100 percent