Manager Operations & Business Development
Sedres Trading & Maritime Services Co.
Total des années d'expérience :20 years, 11 Mois
Developing the Business of the branch.Generated a 20% increase in Sales by actively pursuing new leads and expanding the branch’s client base
Monitoring 100+ Sea/Air/Land/ Courier/ Personal Effects shipments including Relocation Logistics ensuring smooth operations from pricing to delivery and invoicing.
Successfully managing and motivating a team of 15 Sales, Pricing, Operations, and Accounts professionals, achieving operational excellence.
Efficiently hired, trained, and evaluated performance for a team of 10 branch staff members.
Developing & implementing branch strategies, policies, and procedures in alignment with the company's vision and mission
Monitoring strict control of the branch budget, expenses, and revenue. Resulting is a 13% reduction in expenses while maintaining service quality.
Reporting & analyzing branch performance, identifying trends and opportunities for improvement.
Negotiating and maintaining contracts & relationships with customers, shipping lines, transporters, 3PL and other stakeholders
Developed and planned strategies for import, export, and land shipments, achieving an 80% increase in efficiency.
Supervised and monitored various aspects of shipping, including freight, transportation, warehousing, customs clearance, courier services, and personal effects shipments, resulting in a 95% on-time delivery rate.
Managed the coordination of shipping activities to ensure smooth operations, achieving a 90% reduction in delays.
Led and managed overall company operations, ensuring seamless execution and achieving a 100% compliance rate with industry regulations.
Oversaw the company’s fleet and third-party logistics (3PL) partnerships, resulting in a 20% cost reduction.
Supported the sales team in winning new business and generating sales leads, contributing to a 30% increase in revenue.
Collaborated with the CEO in strategic decision-making, providing advice and contributing to management reporting, revenue analyses, client relations, and government interactions, resulting in a 15% growth in market share.
Delivered technical support, resolved issues, and supported front-line technical assistance for high-alert clients across the region, maintaining a 98% customer satisfaction rate.
Managed the Imports, Exports, and Distribution of Consumer Products (40+ categories), achieving a 20% increase in overall efficiency.
Supervised Suppliers and Buyers (across China, UAE, Malaysia, Singapore, Hong Kong)
Managed the Letters of Credit, Shipping, Warehousing, and Transportation matters, resulting in a 15% reduction in operational costs.
Assisted the C.F.O in periodic Financial Statements and Client/Profitability Reports
Managed sourcing, negotiation, and vendor selection for EPC and petrochemical projects, resulting in a 20% reduction in procurement lead time.
Contributed to contract bidding, materials costing, and RFP assessments, achieving a 15% cost savings.
Recognized risks and ensure compliance throughout the procurement process, maintaining a 100% adherence to industry regulations.
Successfully negotiated favorable terms with suppliers, resulting in a 10% reduction in overall project costs.
Cultivated and maintained strong supplier relationships, leading to a 25% improvement in on-time deliveries.
Conducted detailed materials cost analysis, allowing for better budget control and staying within approved budgets.
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