IT Director
Unicharm -Gulf Hygienic Industrial
Total years of experience :23 years, 2 Months
As Information Technology and System Director. I'm responsible Deliver a high-performing, professional, coherent and consistent IT service, which is easy to engage with and has a reputation for outstanding delivery creating genuine competitive advantage to the company.
• Direct the IT strategy of the organization to ensure that investments in technology are fully leveraged and aligned to business objectives.
• Work in partnership with the leadership team and ensure practical and effective advice is given to support operational decision making.
• Improve performance standards and service levels, develop key staff and increase the function’s visibility and contribution throughout the organization.
• Develop relationships with senior executives and business leaders to influence decisions and effect change.
• expert within the following areas - leadership, strategy & planning, transition management, financial management,
operational excellence, technology understanding & portfolio delivery
• Delivery management for business initiatives & large-scale complex programs /projects resulting in benefit realization (cost savings, efficiencies, continuous improvement) & transformational change across company.
• Conduct in-depth technical analysis of all systems, including the governance framework, architecture, and disaster recovery and business continuity; delivered gap analysis and recommendations.
Key Responsibilities:
• Evaluating and identifying organizational needs to establish operating procedural standards, recommending IT infrastructure requirements and up gradations to ensure acceptable levels of security, disaster management and data recovery plans to maintain integrity of the corporate computer network.
• Designing, developing and implementing IT policies/ procedures in support of the company’s mission and core objectives.
• Handling IT project management and directed the team to maintain a motivated workforce.
• Actively participated and assisted the seniors in making strategic planning on group level ensuring the same is in line with the set policies and procedures.
• Planning, monitoring and controlling the assigned work to meet best project objectives inclusive of planning, resource allocation, status reporting, deployment and project closing whilst adhering to time, cost and quality constraints of the work done.
• Upgrading IT infrastructure, formulating quality assurance standards and procedures, suggesting new upgraded products for better performances and efficiency.
• Formulating annual budgets, performed variance analysis, compared actual results with the defined budgets while ensuring affirmation with business strategies.
• Identifying internal/external threats to the organization, devising business continuity plans to counteract potential business threats while ensuring strict adherence to the laws/company policies.
• Managed 4 successful implementations of ERP Oracle e-Business suite various modules including of Finance, SCM, HRMS, Manufacturing (OPM and ODM), property management and SFA (Sales force automation) using PDA .
Key Responsibilities:
• Developed business goals and designed strategies and organized business resources to advance those goals.
• Identified IT needs, performed task planning to identify milestones, resource needs, schedule and budget recommendations to improve quality and efficiency of project deliverables.
• Formulated comprehensive business process re-engineering and re-implementation strategies to enhance productivity and provide efficient services.
• Followed security and safeguarded procedures and applied appropriate due diligence in accordance with the company policy.
• Responsible for managing the technical department and provided technical expertise to develop and customize the Oracle e-Business Suite application based on the business needs.
• Handled the entire array of task associated with the tendering process including creating of Request for Proposal (RFP) in accordance with the set guidelines to determine organizational needs.
• Coordinated with all group business units to ensure sooth execution of the workflow within the given time constraints.
• Continually strived to improve the quality/efficiency of services provided by the IT department whilst adhering to information security and regulatory compliance.
• Hired suitable people to develop a strong motivated team with positive attitude, encouraged their professional developments by imparting continuous training for accomplishing greater operational effectiveness/ efficiency.
Highlights:
• Played a pivotal role in augmenting the sales and efficient project delivery in Jeddah provision.
• Actively participated in exhibitions, seminars and other events to create positive image of the company across the region.
Key Responsibilities:
• Developed/executed aggressive strategic plans targeted at capitalizing existing client base. Coordinated implementation of sales plans to increase revenues/profitability and expand market presence.
• Maneuvered the existing business forward by expanding the market share for ERP products, identified new profitable opportunities and converted the same into commercial contracts.
• Handled the entire array of branch operations/activities ensuring efficient execution of the workflow to achieve customer satisfaction and minimize the costs.
• Maintained a good relationship and coordinated with vendors including Oracle and Microsoft to keep tracking the position of the products in the local market in alignment with organizational objectives.
• Prepared yearly budget plans considering project requirements and cost constraints and supervised the achievement achieved during the same.
• Led a team of 7 technical engineers and 3 sales executives and organized training of new/exiting staffs to improve performance and conducted periodic performance reviews to maintain a motivated team and attain high service levels.
•Instrumental in implanting different banking solutions.
Highlight:
• Played a dynamic role for 5+ implementations for financial, supply chain and retails modules.
Key Responsibilities:
• Managed all phases of the project life cycle starting from determining goals, providing road maps for determining the objectives till the final delivery of the results.
• Developing solutions based on agreed specifications or as per the customer needs and coordinated the testing of the applications to ensure the same meet client specification.
• Recommended upgrades, patches and new applications, troubleshot network performance issues and created/maintained a disaster recovery plan, extended technical support/guidance, resolved functional problems to ensure smooth execution of the operation and to provide maximum performance.
• Advised higher management on optimal utilization of financial structures within the company, proposed financial strategies with focus on contractual obligations, financial management, systems/procedures to maximize profit and control cost.
• Assisted the sales forces in creating presentation, proposals, project sizing for ABS (American Business System) financial and retail modules.
• Spearheaded commercial negotiations and periodically led operational restructuring initiatives to meet ever evolving business needs.
Previous Professional Experience:
Oct ’98 - Mar ’01: Programmer and Technical Support, Modern Technology Company (MTC)