Retail Store Manager
FOOD SHOP FOR FOOD & CONSUMER GOODS TRADE L.L.C
Total years of experience :15 years, 9 Months
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
Ensures availability of merchandise and services by approving contracts; maintaining inventories.
Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
Secures merchandise by implementing security systems and measures.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements.
Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Interact with HR generalists, managers, employees other human resources colleagues to help support various programs for the human resource team
SAP Platform.
Provide day to day HR support to the business, answering employee and manager questions about HR programs, policies, benefits other HR related items.
Assist with hr transactions including benefit changes, processing change request forms, transfers exits.
Responsible for a comprehensive employee personnel records system for all employees, regardless of category of employment, including insurance/benefit forms, personnel action forms, pay history, performance evaluations, promotions, market adjustments, merit increases, bonuses, COLA's, and disciplinary documents.
- Termination Cases.
- Promotion Cases.
- Pay Change Cases.
- One Time payment Case.
Oversees daily centre operations and coordinates centre activities through assigned staff; prioritizes and delegates work activities.
Provides leadership for the integration of technology in education center and for the optimized use of educational resources at the EHEC.
Coordinates and Leads the Video conference capabilities and booking.
Managing all student arrivals, including checking arrival times, handling room allocations, giving a welcome talk, arranging the provision of food when necessary.
Manage all student departures, including checking departure times, checking classrooms for damage and ensuring that buses leave punctually to reach the point of departure on time.
Ensuring that the company's health and safety guidelines are followed, both on EHEC building and when students are on Rig-site.
Manage Inventory activity by reviewing the daily/weekly reports and quantities for work-in-process and finished goods inventories. Additionally, monitor the adjustments made against these reported values.
Generate excel reports of the training rooms occupied and vacant along with seating capacity. (Daily & Monthly)
Generate excel reports of the training center utilization as well as the Rig-site utilization.
Generate excel monthly reports showing a financial stake (figures and charts) for each of the divisions in the training center, according to their training center facilities use.
Coordinate with the visa and accommodation coordinator to ensure the number of trainees attending the training and report back to the training coordinator.
Coordinate with the Office Attendants to ensure proper training documents are in place.
Coordinate with the travel agent on travel requirements of the trainees if necessary.
Coordinate with the Office Attendant to ensure there are sufficient office supplies for training.
Coordinate with the Office Attendant to ensure the training rooms are neat and tidy at all times.
Works closely with fleet coordinator to arrange transportation for the trainees suggest changes in routes if necessary.
Make sure of all the classroom equipments are working in excellent condition.
Arranging classrooms suppliers.
Arranging the video of weekly schedule classes on the T.V. (updating it day to day).
Providing the trainees laptops with the specific loaded software if required.
Coordinate with security department to provide the trainees access card to be able accessing the facilities.
Coordinate with catering company to ensure the food quantities are sufficed the trainees.
Make sure the trainees are following the Education Centre policies of the Dress Code.
Update the receptionist with the number of the trainees day to day.
Arranging breakfast and lunch vouchers.
Arranging customer training (Competitors and other companies) in a decent hospitality. Arranging outdoor (Lunch/Dinner) for VIP customers.
Liaise with the logistics department to ensure receiving and sending the particular materials for each course.
Benchmark, assess, select or design, develop and evaluate methods and technologies to optimize knowledge management and learning to improve job performance and management of learning projects.
Assists with regular monitoring and publishing as required, weekly, monthly, quarterly, annual training progress reports.
Organize internal requested workshops with required tools and workshop area in Baker Hughes workshop.
Assists in the development and implementation of new and revised talent management processes.
Actively coaches other team members in areas of expertise as required.
Demonstrates visible commitment to HSE by periodically leading / taking part in risk assessments, audits, HSE meetings, emergency drills, etc.
I am responsible to manage and co ordinate training activities for Baker Hughes at the Dubai Training Centre according to Global Training procedures and local BHI policies and procedures.
Assist all divisions EHEC staff to organize and deliver quality-training courses to the organization.
Obtaining and processing visa information for employees visiting the EHEC.
Maintain electronic and hardcopy records of local purchase orders to vendors.
Secure classrooms and accommodations for all courses provided by divisions.
Ensure documents are printed, teaching material is available and classroom support features fit requirements prior to courses.
Input courses and employees data into LearnLink.
Assist in record keeping and reporting of participant test results through assessment software.
General office administration duties to support EHEC operations.
Coordinate facilities needs of securities, maintenance and catering services.
Managing 2 Office Assistants to support Classrooms housekeeping, and handle/ in-charge of courses to be taken outside U.A.E. (Logistics/ curriculum, venue/ transportation). Identifies the problems with facilities in terms of functioning and appearance in the training center.
Liaise with vendors to outline any information needed, manage review cycles and frequently meet with the clients, providing status updates on the project development.
Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
MIDDLE EAST & ASIA PACIFIC REGION
I was assisting Vice President’s MEAP Group in managing office, and parallel reporting to the Administration Manager by supporting him in HR Management, Personnel Management, Government Relations, Visa Applications, Training coordination, Staff Insurance, Recruitment, Inductions, Administrative and other matters related to Vice Presidents office.
Assistance to Vice President
• I use to maintain a day-to-day update of the VP’s electronic calendar, besides collect monthly Travel and Entertainment spending for the department.
• Coordinate international travel, visas, transfers and accommodation for the Vice President, along with arrangements of his meetings, internal / external, assembling appropriate material as required ensuring the smooth running of these meetings/ event managements.
• Organize monthly direct report meetings; compile and prepare the final presentations; process the payments on SAP application.
• Respond to, on behalf of the Vice President straightforward correspondence, queries and enquiries.
• Checking e-mails / mail of the VP and replying wherever necessary when VP is travelling.
• Deal with the collection of mail, faxes, filing and day-to-day general administrative duties, related to VP’s office, Admin, and HR.
• Updating the organization charts, and reports for VP reporting’s.
Personnel Management
• Ensure all employees have proper authorizations to access the restricted areas of oil fields supply centre.
• Collate information from a variety of sources for management reports.
• Organize orientation plans for all new managers and those transferred from other Business Units.
• Finalize the travel LPO’s of the department. Assist with relocation claims for new managers.
• Do quarterly payment for school fees and transportation, club membership and house lease renewal of the VP, Sales Director and other senior managers also doing monthly medical claims.
Training & Induction
• Train junior secretaries in the department.
• Organize video conference calls with Houston and monthly conference calls with Business Unite General Managers.
• Make all the arrangements for the training and Induction programs for the company.
Information Technology
• Assist in another admin in the department with SAP payments and other admin related jobs.
Administration
• Arranging blackberry’s, laptops, office equipment, stationery and telephone extensions for new employees in the department.
• Prepare and compile yearly agency evaluations.
• Maintain and update the data on the share drive of the marketing department.
• Maintain and update as required, a departmental filing system, which ensures that documentation is easily accessible.
• Liaise with OSC Facilities for Office Maintenance works and facilities requests.
• Ordering and arranging for new furniture installations.
• Arrange and Liaise with the Landlord to raise the tenancy contract for housing.
• Provide documents to Water and Electricity Government in the processing of connecting water and electricity for residential property.
• Ability to handle shipments clearing from Customs.
• Airport Representative.
Facilities
• Assists Manager of Facilities Management in coordinating and scheduling the timing of all moves to the new construction project.
Public Relations Officer
• Provide documents to Typing Center.
• Submit documents for Visa administration and Work permits.
• Submit documents for Commercial and Trade Licenses business requirements.
• Advise Management of best alternative work permit activities for staff in the processing of Visas.
• Provide continuous advice in regards to the new rules in the governmental departments.
• Provide documents of the Medical Tests for staff in the processing of Employment Visa.
• Providing PRO Daily report to the HR department to update the recruitment report.
Library Automation, Arab Academy for Science and Technology (AAST- Alexandria), Alexandria, Egypt, 2003. (The Project consisted on turning a traditional manual system into a library fully automated system that can do all the main tasks and jobs in a library such as (the borrowing system, cataloguing, searching engine and inventory) it was divided into two phases, first the software engineering covering the analysis and design phase, and the second was the implementation phase. The system was developed using oracle 9i and oracle developer 6i) • Introduction to CISCO Certified Network Administrator (CCNA) 640-607. • Implementing and administering a Microsoft Windows 2000 Infrastructure. • Computer Science Major (Two semesters spent on a student exchange program) • Installing, Configuring and Administering Microsoft Windows 2000 Server and Professional. • Introduction to PL/ SQL.