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Zenaida Rivera, Underwriting

Zenaida Rivera

Underwriting·Dana Insurance Brokers LLC

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 19 years, 6 months

Underwriting

October 2018 - Present

Dana Insurance Brokers LLC

Dubai, United Arab Emirates

October 2018 - Present

▪ Answer e-mail / Telephone inquiries ▪ Communicate with clients by telephone; email, or in person ▪ Responsible for issuance of online individual medical quotations and issuance of online individual Medical Policy ▪ Prepare insurance proposals / quotations, and coordinate with the insurance companies for individual medical and Group Medical ▪ Responsible for notifying clients on renewal of their medical policies (Individual Medical and Group Medical) ▪ Responsible of addition and deletion of Medical Policy ▪ Responsible for issuing motor quotations & Policy in the absent of Motor Underwriting ▪ Responsible for issuing online Group Medical Proposal & Group Medical Policy ▪ Accountable for requesting payment for clients / companies. ▪ Responsible for negotiations for competitive premium for individual motor.

Company industry:
Insurance & TPA
Job role:
Medical, Healthcare, and Nursing

Underwriting

June 2016 - September 2018

Jumairah Insurance Brokers LLC

Dubai, United Arab Emirates

June 2016 - September 2018

 Answer e-mail / Telephone inquiries
 Responsible for issuing online motor quotations and Individual Medical quotations
 Prepare insurance proposals / quotations, and coordinate with the insurance companies particularly for motor insurance, travel insurance and individual medical.
 Responsible for issuing online policy particularly in Motor Insurance and Travel Insurance
 To canvass prospective suppliers and gather quotations for competitive prices of office supplies.
 Responsible for notifying clients on renewal of their medical policies and motor policies.
 Communicate with clients by telephone; email or in person
 Screen and refer incoming calls.
 Responsible for sorting incoming and outgoing documents.
 Responsible for Motor Claims and Individual Medical Claims
 Meeting potential clients.

Company industry:
Insurance & TPA
Job role:
Sales

Insurance Co-ordinator (Individual Medical / Motor / Travel Insurance)

September 2012 - June 2016

DANA Insurance Brokers L.L.C.

Dubai, United Arab Emirates

September 2012 - June 2016

 Responsible for all secretarial functions such as typing, filing, faxing, sorting of office correspondences.
 Organize my superior’s diary with insurance and other company guests.
 Answers e-mail / Telephone inquiries
 Attending trainings regarding motor quotation and motor policy.
 Responsible for issuing online Motor quotation and Individual Medical quotation
 Prepared insurance proposal / quotation, and coordinate with the insurance companies particularly for motor insurance, travel insurance and individual medical.
 Responsible for issuing online policy particularly in Motor Insurance and Travel Insurance
 To canvass prospective suppliers and gather quotations for competitive prices for office supplies.
 Responsible for notification of the client for renewal of medical policy and motor policy
 Communicate with client thru a Varity of means-by telephone; email, fax or in person
 Screen and refer incoming calls.
 Responsible for incoming and outgoing documents.
 Responsible for Motor Claims and Individual Medical Claims

Company industry:
Insurance & TPA
Job role:
Hospitality and Tourism

Secretary to the Purchasing Manager

February 2009 - September 2012

ABU DHABI SHIP BUILDING

Abu Dhabi, United Arab Emirates

February 2009 - September 2012

 Responsible for all secretarial functions such as typing, filing, faxing of P.O. and sorting of office correspondences.
 Answers e-mail
 Carrying out all general daily office duties
 Organize my superior’s diary with suppliers and other company guests.
 Screen and refer incoming calls for the Purchasing Manager
 Reliever of the VP’s Materials & IT’s Secretary during her absence
 Responsible for compiling all documents such as PO and Suppliers profile.
 Responsible for registration of new suppliers using Vantage.
 Responsible for updating suppliers list.
 Arrange Duty Managers Roster
 Co-ordinate with other departments
 Sort incoming and outgoing correspondences of Purchasing Department
 Take Minutes of the Meetings

Company industry:
Public Administration
Job role:
Secretarial

Executive Assistant / HR Co-ordinator

April 2007 - May 2008

Hawthorn Hotel Deira

Dubai, United Arab Emirates

April 2007 - May 2008

 To coordinate actions with concerned departments on all Human Resource activities, such as interviews, recruitment, arrivals and orientation of new staff, arrangement of staff accommodation, transfers, staff benefits, etc.
 To assist the HR Manager for submission of monthly turnover/movement report and on day-to-day HR operations.
 Responsible for compiling all documents of successful candidates for contract preparation and visa processing.
 Responsible in interviewing job candidates over the phone
 Responsible for the vacation records of staff
 To arrange Duty Managers Roster
 Coordination to all Department Managers
 Responsible for all secretarial functions such as typing, filing and sorting of office correspondences.
 To prepare Purchase Requests and LPO for the Executive Office
 To answer e-mail hotel enquiries
 Carrying out all general daily office duties
 Takes Minutes of the meeting
 To organize my superior’s diary with clients and other company guests.
 To arrange visa requests for guests
 To make travel arrangements
 To screen and refer incoming call for the executive office
 To ensure smooth functioning of all administrative requirements for the executive office
 To prepare presentation of flyers/leaflets for the F&B Department.

Company industry:
Hospitality & Accomodation
Job role:
Secretarial

Personal Assistant to the C.E.O.

April 2006 - April 2007

ARAB BEVERAGES LTD.

Dubai, United Arab Emirates

April 2006 - April 2007

 Responsible for all secretarial functions such as typing, filing and sorting of office correspondences.
 Take Minutes of the company meetings
 Arrange ticket reservation and confirmation of flight for the C.E.O and other employees
 Arrange hotel reservation inbound and outbound for the C.E.O. Other employees and company’s guests. (Travel schedule and itinerary and social arrangements)
 Canvassed prospective suppliers and gather quotations for competitive prices for office equipment, store equipment and Vehicles.
 Prepares Purchase Requests and LPO for the C.E.O.
 Organize my superior’s diary with clients and other company guests.
 Assist to coordinate company's exhibitions
 Answers e-mail enquiries
 Updating the customer mailing list.

Company industry:
Manufacturing
Job role:
Administration

Education

BUSINESS ADMINISTRATION MAJOR IN COMPUTER SCIENCE

May 1994

May 1994

Bachelor's degree, Computer Science

Philippines

Skills

Customer Service
Expert
Customer Service
Expert
Filing
Expert
Filing
Expert
Travel Insurance
Expert
Travel Insurance
Expert
Online Travel
Expert
Online Travel
Expert
Typing
Expert
Typing
Expert
COMPUTER LITERATE.
Expert
COMPUTER LITERATE.
Expert
Customer Service
Expert
Customer Service
Expert
Filing
Expert
Filing
Expert
Travel Insurance
Expert
Travel Insurance
Expert
Online Travel
Expert
Online Travel
Expert
Typing
Expert
Typing
Expert

Languages

English
Expert

Training and Certifications

Training
Flowcharting
Central Colleges of the Philippines
Aug 1992

Hobbies

  • Reading Books and listening music