Mustan Ali

Working as System & Network Administrator.
Handles all the servers and network devices. Windows,
Cisco,
3COM,
Fortigate,
Fortimail,
O365,
Exchange,
Backup, Veeam, Symantec BE,
KasperSky Antivirus,
WebServer,
WSUS,
HelpDesk System,
HPE Store Once,
Email/End user Security,
Active Directory, DNS (Public/private),
High Availability, Disaster Recovery,
Tape Backup media management,
Server Hardware issues.

 Installation/maintenance/Updates/Upgrades of Windows/MAC OS Desktops, Laptops &Servers.
 Antivirus - Remote Client installation, USB Blocking, allowing certain file extensions, Policies management, Upgrades and updates.
 ADDS role - Installation of the role, maintaining user and computer accounts and following Companies Hierarchy to manage rights and permissions of each user to use company’s resources efficiently and effectively.
PowerShell commands to export user based reports and queries.
Creating and maintaining Additional DC, RODC, Failover, Disaster recovery, AD Trusts, FSMO roles, ADSI Edit, user Attributes, Group Policies (Password policies, USB/programs Blocking, DC/member server hardening, Wallpaper, Screen locks, export/import, software installation etc.)
 Exchange Server - Server Deployment, Creating/maintaining User Mailbox, Polices, Address book, Mailbox Quota Limits, Journal Rules (Email Tracking), Mobile Device Management, Exchange Power Shell, Auto Signature- Outlook/OWA, Database Management, Granular Mail Recovery, Multiple Domain hosting, Access Right Management, user migration from On-Premises to O365 and vice versa, O365 licensing, AD synchronization, etc.
 Virtualization - Creating/Deleting Hosts, VM’s, Snapshot, Live Migration, Clustering, LUN Mappings, Storage/Data store management, Converting Physical to Virtual, Troubleshooting VM issues Etc.
 SCCM - Server installation, Installing/maintaining Client Agents, policies, boundaries, push windows update/software patches, remote control, troubleshooting connectivity etc.
 SCOM - Installing/maintaining server Agents, Monthly server resource utilization reports, server Alerts configuration, Server/Website/devices monitoring, SCOM Gateway, Etc.
 Backup Solutions - Server installation, Agent installation, Tape Library/ drive maintenance, Media Allocations, Retention policies, VM’s/File server/ SQL/oracle server backups and restoration, Disaster recovery, Granular objects recovery, DR Site Replication and troubleshooting backup failure issues.
 Antivirus Solutions - Server installation, Agent installation, USB Blocking, allowing certain file extensions, Policies management, Database/definitions updates, troubleshooting connection issues, user and computer management.
 Antispam Solutions - Installation of hardware, connectivity to exchange server, creating policies to stop the spam, releasing quarantined mails, tracking the email, Monitoring Mail Queues, Mail Flow, Black List & White List Domains/email addresses.
 Network Devices - VLAN configuration, Wireless access point installation, VPN connectivity, Firewall rules, NAT, inter VLAN Routing, Logs analysis, blocking blacklisted IP’s, coordinating with ISP, Network Load balancing, Bandwidth Allocation (user/machine based), blocking non-business websites, Licensing, Database updates and upgrades.
 Others:- Monitoring network devices using Solar Winds & Whatsup Gold, installing SQL Server instances and creating maintenance plans, installing and maintaining IIS webserver/FTP server/Application pools, installing and maintaining Help Desk Ticketing System (Spiceworks), Installing and configuration of Q-Matic machines, installing and maintaining Attendance System, Installing & Configuring Network Printers & Print Servers, Installing/Monitoring Cameras within the Company and branch offices,

* Maintaining Active Directory Domain, Additional Domains, DNS, DHCP(Different VLANS), on Windows 2012 Server. *Configuration of Group Policies. *Maintaining Exchange Server 2010(Creating User Mailbox, Polices, Address book, Mailbox Quota Limits, Journal Rules(Email Tracking), Mobile Device Management, Exchange Power Shell, Auto Signature- Outlook/OWA, Database Management, Granular Mail Recovery using Symantec Backup, Multiple Domain hosting, Access Right Management, etc). *Maintenance of Servers and Server Room (Temperature, Cable Arrangements Etc.) *Maintaining Web server, Application server, FTP services etc. *VLAN Configuration on HP ProCurve Switches. *Maintaining Juniper and Fortigate Firewall (Firewall rules, NAT, inter VLAN Routing ETC.) *Maintaining and Monitoring Fortimail Anti Spam. (Monitoring Mail Queues, Mail Flow, Black List & White List Domains, restore Quarantined mails, ETC) *Installation and Maintenance of Hospital’s and Administration Building’s Wireless Network. *Installation and Maintenance of Virtual Servers (Hyper-V, VMware, Parallels Desktop On MAC) *Performing Scheduled backups of all servers using Symantec backup exec 2010. *Performing Disaster recovery of files as well as systems. *Maintaining Symantec End Point Protection Antivirus. (Remote Client installation, USB Blocking, allowing certain file extensions, Policies management) *Maintaining CCTV Cameras of Hospital. *Maintaining ISA PROXY 2006 Server. *Maintaining PEPLINK Internet Load Balancing Device. *Installation and Maintenance of Multi SSID Wireless Access Points (TPLINK). *Remote Access Help-Desk Support for End-User. *Maintaining Help-Desk Ticketing system (Spiceworks). *Installing and configuration of Q-Matic machines.

 Troubleshooting hardware & Software related issues.
 Formatting and Restoring Desktop PC’s.
 Worked with Active Directory in maintaining user accounts, DNS & DHCP Server.
 Installation and maintenance of Exchange Server 2010.
 Creating User Mailbox, Polices, Address book, Mailbox Quota Limits, Journal Rules (Email Tracking), Mobile Device management etc. on Exchange 2010 Server.
 Installation and maintenance of Firewall for internet and website blocking.
 Maintaining Application & File Servers.
 Maintaining Webhost server (IIS 7) of the Company.
 Configuring Security on File Servers.
 Configuring Group Policy Objects (Password Policies, Blocking Websites & USB, Remote Assistance etc).
 Taking Queries from Oracle Server.
 Maintaining Attendance System.
 Configuring Outlook and ability to solve all outlook related issues.
 Ability to close the incident as quickly as possible.
 Providing Help Desk, Email, Network Operations Center, Information System Security, Systems Engineers, & Computer Security.
 Installing & Configuring Network Printers & Print Servers.
 Installing & Configuring Wireless Access Points.
 Troubleshooting & monitoring the network performance.
 Installation and Uninstallation of various software.
 Installation of device drivers & hardware components.
 Provide and recommend solutions to senior management.
 Printing Insurance Policy codes from SQL Server & Maintaining the records.
 Restarting or Shutting down PC’s Remotely for Security Reasons.
 Monitoring Cameras within the Co. as well as of the branches.
 Taking backup of PC’s, Exchange Server and user profiles.

Maintaining Servers, Hardware Maintenance, operating Interaction Administrator Call center Software, Troubleshooting Network problems, IT Support, ETC.

 Installing and testing new Software.
 Assemble PC’s by the Requirements.
 Ability to solve OS Problems.
 Maintaining Servers and Network Hardware.
 Making Software available to appropriate users.
 Distributing files as required for staff use.
 Ensuring the Anti-Virus Software is installed, properly configured, regularly updated and working properly on all PC’s.
 Diagnosing and Troubleshooting Hardware failures.
 Checking new computer equipment and installing as expected.
 Liaising with external support agencies to resolve faults speedily.
 Maintaining desktop PC’s
 Providing technical support for hardware and software issues in the office.
 Company Accounts and Banking Procedures

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