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Mustansir Hoori, Sr. Relationship Manager-Corporate & Investment Banking

Mustansir Hoori

Sr. Relationship Manager-Corporate & Investment Banking·Abu Dhabi Commercial Bank

United Arab Emirates

Master's degree, Marketing

Work experience

Total years of experience: 26 years, 5 months

Sr. Relationship Manager-Corporate & Investment Banking

October 2010 - Present

Abu Dhabi Commercial Bank

Sharjah, United Arab Emirates

October 2010 - Present

• Managing a portfolio of the clients handling the liabilities as well as the asset portfolio of the company.
• Prospecting and acquiring new corporate accounts, as well as maintaining and servicing existing accounts.
• Process request of Secured/Unsecured trade finance facilities for existing/ new customers, entailing structuring price, repayment schedules and securitization based on comprehensive current and projected financial analysis.
• Preparation of credit profiling for the borrowing clients for their credit needs.
• Managing the trade banking needs of customers providing solution based trade services
(clean lending facilities, collection facilities, L/C facilities, Investments etc)
• Continuous performance monitoring of accounts.

Company industry:
Banking
Job role:
Banking

Sr. Relationship Manager Corp. & Investment Banking

October 2010 - Present

Abu Dhabi Commercial Bank,

Dubai, United Arab Emirates

October 2010 - Present

• Managing an assigned portfolio of commercial (Small and Medium businesses) clients, to retain & to grow their banking relationships in a profitable manner and in line with assigned business growth targets.
• Prospecting and acquiring new commercial clients in line with approved corporate as well as compliance strategies for Assets, liabilities, Treasury and trade sales.
• Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal.
• Preparation of credit profiling for the borrowing clients for their credit needs.
• Ensure timely & accurate credit administrations through timely completion of annual reviews & regular monitoring of financials, covenants, conditions and other parameters within the review cycles.
• Consistent performance review of the portfolio and comply with internal audit requirements in line with policy guidelines, to ensure high standards of uniformity across the bank

Company industry:
Banking

Relationship Manager-SME

April 2010 - September 2010

Royal Bank of Scotland

Dubai, United Arab Emirates

April 2010 - September 2010

Responsible for the growth of liabilities portfolio for the bank.

Cross selling of the Forex products and investment products to increase the revenue for the department.

Acquiring New to Bank clients for secured lending and improvise on the CASA balances in the accounts.

Company industry:
Banking
Job role:
Accounting and Auditing

Business Development Manager

March 2008 - March 2010

First Gulf Bank, Dubai

Dubai, United Arab Emirates

March 2008 - March 2010

• Managing a team of 20 Sales Executive and conducting a performance appraisal on a monthly basis.
• Responsible for recruitment and headcount utilization.
• Conducting motivational programs like monthly contest, weekly boosters & group calls run to boost sales numbers.
• Conducting activities in malls, supermarkets for data generation.
• Review of customer’s complaints and resolving them in the stipulated TAT i.e. 24 hours.
• Conducting refresher training for the SEs and also yearly and half yearly appraisals for performance review.
• Close monitoring of the Se’s to control fraud & compliance.

Company industry:
Banking
Job role:
Accounting and Auditing

Relationship Manager-Business Banking

January 2010 - January 2010

Royal Bank of Scotland,

Dubai, United Arab Emirates

January 2010 - January 2010

• Managing an assigned portfolio of commercial (Small and Medium businesses) clients, to
retain & to grow their banking relationships in a profitable manner and in line with assigned
business growth targets.
• Prospecting and acquiring new commercial clients in line with approved corporate as well
as compliance strategies for Assets, liabilities, Treasury and trade sales.
• Negotiate appropriate credit lines in conformity with the Banks underwriting standards
and risk adjusted targets after thorough analysis of information necessary for the preparation
of a detailed credit proposal.
• Preparation of credit profiling for the borrowing clients for their credit needs.
• Ensure timely & accurate credit administrations through timely completion of annual
reviews & regular monitoring of financials, covenants, conditions and other parameters within
the review cycles.
• Consistent performance review of the portfolio and comply with internal audit
requirements in line with policy guidelines, to ensure high standards of uniformity across the
bank.

Company industry:
Banking

Team Leader-Consumer banking

August 2006 - February 2008

ABN AMRO Bank

Dubai, United Arab Emirates

August 2006 - February 2008

• Managing a team of 10 sales executives and monitoring the performance on a regular basis.
• Responsible for training of sales team to deliver quality service & achieve targets
• Coordinating and accompanying them on sales calls (Payroll a/c’s).
• Conducting training sessions on weekly basis.
• Handling customer’s complaints and coordinating with S & Q Dept.
• Synergizing the motivation of my people through daily huddle.

Company industry:
Banking
Job role:
Sales

Business Development Manager Retail Banking

January 2006 - January 2008

First Gulf Bank,

Dubai, United Arab Emirates

January 2006 - January 2008

• Managing a team of 25 Sales Executive and constantly monitoring their
performance on a monthly basis.
• Responsible for recruitment and headcount utilization.
• Organizing motivational programs like monthly contest, weekly boosters & group calls run to
boost sales numbers.
• Conducting activities in malls, supermarkets for data generation.
• Review of customers complaints and resolving them in the stipulated TAT
i.e. 24 hours.
• Conducting refresher training for the sales executives and bi-yearly
appraisals for performance review.
• Close monitoring of the sales executives to control fraud & compliance.
• Managing a team of 10 sales executives and monitoring the performance on a regular basis.
• Responsible for training of sales team to deliver quality service & achieve targets
• Coordinating and accompanying them on sales calls (Payroll a/cs).
• Conducting training sessions on weekly basis.
• Handling customers complaints and coordinating with S & Q Dept.
• Synergizing the motivation of my people through daily huddle.

Company industry:
Banking

Asst. Team Leader

June 2003 - July 2006

ABN AMRO Bank

Dubai, United Arab Emirates

June 2003 - July 2006

• Part of the sales team responsible for Credit Cards and Payroll Accounts.
• Market and list companies for Consumer Banking products.
• Responsible for marketing and sales of consumer banking products like credit cards, personal loans, bank accounts, insurance and investments in order to acquire new business to the bank.
• Working together with different departments in the bank to ensure timely delivery of services to the customers
• Institutional visits to promote sales in different government and semi-government departments.
• Provide efficient and timely service to existing clients that enable me to work on referral programs to generate new business

Company industry:
Banking
Job role:
Sales

Assistant Team Leader, Consumer Banking

January 2003 - January 2006

ABN AMRO Bank,

Dubai, United Arab Emirates

January 2003 - January 2006

• Part of the sales team responsible for Credit Cards and Payroll Accounts.
• Market and list companies for Consumer Banking products.
• Responsible for marketing and sales of consumer banking products like credit cards, personal
loans, bank accounts, insurance and investments in order to acquire new business to the bank.
• Working together with different departments in the bank to ensure timely delivery of services
to the customers
• Institutional visits to promote sales in different government and semi-government
departments.
• Provide efficient and timely service to existing clients that enable me to work on referral
programs to generate new business

Company industry:
Banking

Sales Executive

May 2002 - May 2003

National Bank of Oman

Dubai, United Arab Emirates

May 2002 - May 2003

• Responsible for business development all over U.A.E. especially Dubai, concentrating on the liability books of the bank by identifying the corporate and high net worth customers and building excellent relationship with them.
• Responsible for deposit mobilization by opening new personal banking relationship.
• Analyze the market and find the right segment of business clients
• Provide potential clients with comprehensive knowledge of new and existing lending products such as personal loans and credit cards.

Company industry:
Banking
Job role:
Sales

Marketing Executive, Retail Banking

January 2002 - January 2003

National Bank of Oman-UAE

Dubai, United Arab Emirates

January 2002 - January 2003

• Responsible for business development all over U.A.E. especially Dubai, concentrating on the
liability books of the bank by identifying the corporate and high net worth customers and
building excellent relationship with them.
• Responsible for deposit mobilization by opening new personal banking relationship.
• Analyze the market and find the right segment of business clients
• Provide potential clients with comprehensive knowledge of new and existing lending products
such as personal loans and credit cards.

Company industry:
Banking

Sr. Business Development Executive

January 2001 - January 2002

Asian Electronics Ltd.,

Mumbai, India

January 2001 - January 2002

• Providing energy efficient solution to customers (Energy efficient tube lights) and developing
strategies, marketing plans for the new-patented energy efficient T-5 retrofit tube lights
through energy saving proposal.
• Targeting mainly the industrial and the corporate clients.
• Implementing new strategies for business development.
• Appointing Authorized Retail Dealers and providing promotional support as per the company
policy.
• Providing after sales service to the client.

Company industry:
Industrial Production

Account Manager

January 2000 - January 2001

Aqua Logistics Pvt. Ltd.,

Mumbai, India

January 2000 - January 2001

• Managing and servicing the existing clientele base.
• Identifying new prospects for the company.
• Coordinating with shippers, CHAs for booking of export cargo & negotiating freight rates
from liner operators

Company industry:
Shipping

Education

Allana Institute of Management Sciences

May 2000

May 2000

Master's degree, Marketing

India

Allana Institute of Management Sciences-Pune University

May 2000

May 2000

Master's degree, Marketing

India

K.C. College, Mumbai University

May 1997

May 1997

Bachelor's degree, Chemical And Drug Analysis

India

Skills

Bank Relationship Management
Expert
Bank Relationship Management
Expert
Team Management
Expert
Team Management
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
Team management
Expert
Team management
Expert
Relationship Management
Expert
Relationship Management
Expert
Bank Relationship Management
Expert
Bank Relationship Management
Expert
Business Relationship Management
Expert
Business Relationship Management
Expert
COMMERCIAL BANKING
Intermediate
COMMERCIAL BANKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
FINANCIAL MANAGEMENT
Intermediate
FINANCIAL MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
RETAIL BANKING
Intermediate
RETAIL BANKING
Intermediate
SALES
Intermediate
SALES
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate

Social profiles

Languages

English
Expert
Gujarati
Expert
Arabic
Intermediate
Hindi
Expert
Marathi
Intermediate

Training and Certifications

Certifications
"Advanced Supervisory Skills".
Basic & Advanced Course in Trade Finance
Certification course for Basic Financial Statement Analysis
UAE
Advanced Supervisory Skills
Spearhead Management Training
Jul 2008 - Jul 2008
Basic & Advanced Course in Trade Finance
Emirates Institute of Banking and Financial Studies
Mar 2011 - Mar 2011

Recommendations

NITIN PAL

Jan 2014

Jan 2014

Business Development ManagerColleague

Mustansir is a hard working individual who uses his experience in selling banking services to his advantage in managing his sales team. He is well acquainted with the UAE market and has been working here for around 12 years. A good team player with a willingness to learn.

Hobbies

  • Travelling, socialising
    I've travelled to more than 8 countries and am keen to explore new horizons during my lifetime. Am good at making friends and can easily get accustomed to the new culture and environment.