مصطفى حمدي أبو اليقظان

- Budget Management: Prepare and manage the parts department budget,
diligently tracking expenses and revenues while identifying areas for
improvement.
- Sales Strategy Development: Develop and implement a comprehensive sales
strategy for spare parts, considering market trends, customer preferences, and
business objectives.
- Sales and Inventory Forecasting: Analyze historical sales data, market trends,
and customer demand to accurately forecast sales and inventory needs.
Stock Turn Improvement: Increased stock turn score from 1.02 in 2022 to over
3 in 2025.
- Stock Value Reduction: Reduced stock value from 49 million QAR to 20 million
QAR, ensuring high stock quality.
- Availability Score Enhancement: Improved availability score from 91% in 2022
to over 94% in 2025.
Obsolete Stock Reduction: Decreased the share of obsolete stock from 50% in
2022 to less than 19% in 2025.
- Sales Performance Reporting: Prepare regular sales reports and dashboards
to monitor spare parts sales performance, identify areas for improvement, and
present insights to management.
- Logistics Operations Management: Plan, manage, and evaluate logistics
operations by liaising with internal stakeholders, suppliers, logistics providers,
and customers.
- Talent Acquisition and Development: Recruit professionals and workers while
managing their career development plans.

-Communication with Authorities: Ensure efficient communication with official
authorities, such as the Customer Protection Committee (CPC), adhering to
their requirements to enhance customer satisfaction.

- Timely Delivery: Ensure the right products are delivered to the correct location
on time, maintaining the required quality and achieving cost-effectiveness.
- Objective Accomplishment: Achieve departmental objectives through effective
purchasing procedures, inventory control, warehouse processes, staff
utilization, and security measures.
- Logistics Operations Management: Plan, manage, and evaluate logistics
operations while liaising with internal stakeholders, suppliers, logistics
providers, and customers.
- Best Practices Implementation: Create and implement best practice logistics
principles, policies, and processes across the organization to enhance
operational and financial performance.
- Problem-Solving: Deliver solutions to logistics challenges while ensuring highquality
service within budgetary constraints.
- Process Assessment: Assess logistics processes in potential new facilities,
providing recommendations on cost implications and efficiency improvements.
- Inventory Management and Integrity: Prepare the yearly inventory and manage
cycle counting throughout the year to minimize discrepancies. Ensure the
accuracy of inventory records and supervise stock movements, identifying and
resolving discrepancies to align inventory and system records. Achieved a
perfect inventory result over the past six years, maintaining an accuracy rate of
97%.
- Team Development: Manage, coach, and develop a high-performing team that
meets agreed objectives, delivers best practice results, and fosters continuous
improvement.
- Process Creation and Enhancement : Promote established processes
and develop new ones to cover all aspects of daily, weekly, and monthly
operations, such as stock ordering, return processes, claims, and ordering
escalation.
- Warehouse Operations Control: Control warehouse operations from receiving
goods to delivering them to customers, ensuring organization and efficiency.

• Ensure the full technical support to Parts consultant, and Workshops.
• Follow up the open customer orders with the procurement department.
• Prepare the initial stock orders for the new launched models.
• Reporting the open job cards, and work closely with service department to
find the quickest solution to close them.
• Gather and analyze the workshops feedback in regards to the stock level and
required parts which its demand is changing suddenly.
• Motivate, train and support the parts consultant team to achieve their monthly
targets.
• Participate on establishing / improving the process related to the daily work
business.
• Managing a Team of 6 consultants dispatched in three different branches.

- Team Harmony: Foster strong collaboration among all department members,
including procurement, sales, warehouse, and logistics.
- Process Improvement: Establish and enhance processes while supporting my
team in their implementation.
- Stock Quality Promotion: Enhance stock quality by increasing the availability of
fast-moving items and reducing obsolete stock.
- Marketing Plan Development: Prepare marketing plans based on seasonality
and stock levels.
- Sales Target Management: Calculate and monitor sales targets, taking
necessary actions to achieve them, and provide regular reports to
management.
- Negotiation: Negotiate annual purchase turnover targets with Daimler AG and
FCA.
- Supplier Reporting: Report monthly sales figures to main suppliers, utilizing
Oscar for Daimler AG.
- Warranty Factor Reporting: Calculate and report the yearly warranty factor to
Daimler AG.
- Parts Order Control: Oversee and submit parts orders using StarOrder Plus for
Mercedes-Benz.
- Inventory Supervision: Supervise inventory management across all
warehouses.
- Autoline Implementation: Serve as the Key User for Autoline implementation in
the parts department.
- System Mastery: Master various Mercedes-Benz systems and platforms,
including Star Order, XSF, Vedoc, and Odus.
- Team Management: Manage a team of 28 personnel across four different
branches and cities, ensuring effective performance and collaboration.

- I was a purchasing coordinator of auto spare parts of many Brands like
Mercedes-Benz, Jeep, Dodge, Chrysler and Great Wall Motor,
• I used to work with Daimler AG in Germany for Mercedes-Benz parts, and
RDC (regional distribution center) in Dubai for Chrysler, Jeep and Dodge parts,
GWM (Great Wall Motor) in China for Great Wall Parts.
- I was the coordinator with international shipping companies, I negotiate with
them for aims to get the bests services with the good prices and services as
well.
- The big part of my work which I do with our forwarding department to ensure
the customs clearance is done on time, I was coordinating with Finance
department to ensure the LC opening and the payment is done on time.