L&D Specialist
Confidential
Total years of experience :14 years, 2 Months
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• Processing and reporting the center expenses.
• Handling letters and Job offers.
• Contacting and arranging for job applicants.
• Managing records and databases of employee information, and center operations.
SCFHS is responsible for supervising and evaluating training programs, as well as setting controls and
standards for the practice of health professions.
One of the operative team members who starting the project of "Emergency Call Center for Riyadh
Municipality940" with operative company "Perfect Presentation" Worked as a part time call center agent at the
beginning, two years later, my duty was to be supervisor assistant -providing the team members with exact
description for the reports were have been received and make a decision when it is urgent.
• Receiving citizens reports about the municipality services to transfer it for the concerned department.
• Provide assist and information for the citizens about "Eid's festevals" and other Municipality festival.
• Analyz and redirect the emergency reports from "Police Traffic" and guide the emergency patrol to the
location.
• Receving and analyzing the Civil Defense reports and acting directly regarding to case level.
English Translation graduate