Director of Product Development And Management
TCC
مجموع سنوات الخبرة :11 years, 10 أشهر
● Driving product strategy and vision, and lead, coach and motivate team members.
● Define and analyze key metrics that inform decision making and measure success of product initiatives.
● Responsible for delivering strategic opportunity, product & commercial partnerships in the technology industry, with governments, enterprises, and small and medium businesses.
● Support the development of clear competitive analysis, customer needs analysis and product value proposition.
● Ensure regular analysis on competitor’s product pricing, features and services as well as benchmark existing service tariff plans. Build a business case for investment by articulating initiative recommendations and trade-offs to leadership and cross-functional stakeholders
● Assist in improving business environment by developing Commercial Justice, and building strong relationships with internal business partners, developing a partnership with trading system entities and commercial jurisdiction to associate in improving the business environment.
● These consist of processes, media, and training development, aiming in an upward surge for Saudi Arabia rank in the UN index.
● Lead and manage the Commercial Justice team’s program, marketing and business stakeholders.
● Succeed in launching a new Commercial Justice system that helped judges to improve their performance.
● Act as the voice of the user by building deep customer understanding via meetings, surveys, analytics, beta testing and usability research with the results summarized in personas that connects customer needs to the solutions.
● Responsible for growing team’s capabilities, setting team priorities, ensuring employees delivers their priorities and achieves career objectives.
▪ Translate product strategy into roadmaps, cross-functional stakeholders, market and competitive research.
▪ Owner and responsible for product life-cycle from initial concept to delivery and go to market lunch plan.
▪ Held the accountability for the product development process and the stakeholder management.
▪ Build a product development discipline and assist to build product department.
▪ Building strong relationships with internal/external business partners to achieve Ejar goals.
▪ Established time frames and project plans to meet deadlines; coordinated with PD team to deliver products/services on time.
▪ Performed assigned tasks in the product development lifecycle and ensured projects are progressing according to their established timeline.
▪ Success in gaining SAMA approval in 3 products in a limited time.
▪ Building new products, analyzing the market to determine product trends and strategies and creating statistical models and reports.
▪ Work closely with all major stakeholders to facilitate a product offering with risk mitigation mindfulness.
▪ Develop a high-level product vision before mapping out your product strategy.
▪ Coordinated and managed Riyad’s corporate web development process and served as a liaison between IT developers, bank executives and clients
▪ Developed presentations for client company CEOs and Riyad senior staff throughout web development process and conducted trainings for banking clients on new client-based web features
▪ Built new client relationships with over 300 new online banking customers
▪ Voted “Best Employee of the Year” by Riyad executives and colleagues
▪ Acted as the primary point of contact for corporate client with accounts of $50 million or more; ensuring client compliance with loan agreements throughout each stage of the application and approval process
▪ Conducted background and investigative checks on client projects
▪ Worked with corporate clients across construction, retail and medical industry
▪ Manage the preparation of timely and accurate reports to meet company and departmental requirements, policies and standards
Honored Founder of an nonprofit organization Vice President of Saudi club