Specialist System Administrator
Specialized Technical Services (STS)
Total years of experience :14 years, 2 Months
· Installing and configuring of multiple OS platforms.
· Installing and configuring of Microsoft product, IBM products, and custom software.
· Deploying deployed solutions at client sites.
· Maintenance and support of the development environment.
· Support the installation and configuration of STS solutions at client sites.
· Provide instruction and training to users and other employee.
· Perform problem resolution and provide on-call support.
• Installing, configuring, managing, and provide troubleshooting for Microsoft Server 2003, 2008 and 2012.
• Installing and configuring of active directory, DNS, DHCP, Hyper-V, and WDS.
• Implementing and Managing of Group Policy Objects (GPOs).
• Installing, configuring, managing, and provide troubleshooting for Microsoft SQL Server 2005, 2008 and 2012.
• Installing, configuring, and managing of Internet Information Services (IIS).
• Installing, configuring, and managing of Citrix XenApp.
• Installing, configuring, and maintaining the databases.
• Implementing and maintaining database security (creating and maintaining users, roles and assign privileges).
• Monitoring and optimizing database performance.
• Performing databases Backup and Restore.
• Creating, executing, and result verification of SQL queries and stored procedures.
• Software Testing, implementing, installing and managing of OMS (Order Management System), CRM, e-Trading system and other online systems.
• Writing and performing test cases and procedures
• Testing and implementing web and desktop applications.
• Installing and deploying the systems on the client’s site.
• Providing training sessions and documentation for the end users.
• Writing and preparing user manuals, systems checklist and configuration documents.
• Respond to the customers calls and provide the supporting and troubleshooting over the phone where it is possible or at the site.
· Network connectivity.
· TCP/IP Implementation.
· Network operations management and LAN traffic monitoring: Troubleshooting connectivity problems, Adding and terminating users, Assigning rights and access, and Resetting passwords.
· Establishing e-mail addresses.
· Performing backups and restores.
· Installation and management Kaspersky administration kit & Kaspersky anti-virus for Microsoft windows workstations and servers.
· Installation and Configuration of Microsoft Outlook.
· New PC's deployment, formatting PC's, installing windows, Microsoft office and all other applications that can be helpful to business needs.
· Building a whole integrated system on VMware Workstation, the system includes windows server 2003/ 2008, windows XP/ 7, as the following :
a) Installation, Management and maintenance of Windows Server 2003/2008 and windows XP/7 environments.
b) Installation and Configuration of Active Directory, DNS Server, DHCP Server, ISA 2004, Exchange Server 2007 and SUS Server.
c) User accounts management using Active Directory.
d) Implementation and Management of Group Policy Objects (GPOs).