Muthana Thamer, Technical sales engineer

Muthana Thamer

Technical sales engineer

Expert Chem SERV

Location
Iraq
Education
Bachelor's degree, BSc
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Technical sales engineer at Expert Chem SERV
  • Iraq - Erbil
  • My current job since July 2016

Expert Chem SERV is an Italian-Iraqi corporate with international experience. Recognized by Kurdistan Regional Government and licensed by the Ministry of Natural Resource as an integrated solution for oil and gas industry and high quality specialty chemicals supplier satisfying almost all the treatment opportunities
Through a process from laboratory tests to the field trials is selecting a compatible chemical for each type of crude; therefore Expert Chem SERV is SELLING RESULTS not just chemicals,
Now Expert Chem SERV is the official channel partner for GE Water & Process Technologies,

Through Expert Chem SERV i got good experience in:

- Closely work with Clients to develop excellent Customer relationships,
- Regularly visit End Users to monitor the performance of the products and provide excellent Technical Support to End User plants
- Schedule deliveries to the End User plants and closely coordinate with Logistics and other support departments,
- Ability to independently manage trials with the related lab tests (Bottle test, Corrosion & Scale rates, …..etc) at the End User plants
- Develop, build, and maintain relationships with key customers to strengthen and solidify purchasing agreements,
- Work closely with inside sales group to develop best quotation strategies,
- Assist in negotiation of commercial issues involved in purchasing process,
- Meet or exceed sales goals and sustain growth in assigned account base,
- Develop a keen understanding of the product lines and their respective operations to enhance selling efforts,
- Refer sales leads, customer feedback and information on competitor activity to appropriate contacts within the organization to get response for changing market conditions and customer demands.• Comply with Corporate goals, objectives and policies,
- learn and understand the production lines to effectively explain, select, apply, and sell a technical and engineered solutions,

Head of lab unit and Deputy manager of utilities laboratories – member of Quality management dpt. at North Refineries Company
  • Iraq
  • November 2007 to June 2016

Since 2007, I began working as a chemist in Labs and quality control dpt. In north refineries company Where I worked as a head of lab unit and Deputy Manager of utilities laboratories. Through my work I have high experience and competence in :
• chemical analysis of industrial water And all kinds of waters that using in the petroleum industry such as raw water, drink water, clarified water, Demineralization water, boilers waters, cooling waters, RO waters and waste waters . According to standard analytical procedures such as ( ASTM, EPA, UOP, IP )
• chemical analysis of chemicals materials that using in the water treatment above .
• Follow-up, supervision and evaluation of chemicals additives efficiency.
• technical support for the chemical materials and chemicals additive that using in the water treatment plants .
• prepare of labs equipment's, glassware and chemicals reagents orders, and then studying the technical offers.
• prepare orders of raw chemicals materials and chemicals additives that using in the water treatment and then studying the technical offers. In North Refineries Company I am a member of Total Quality Management dpt . I have been trained to apply the system of Quality management ISO 9001 : 2008 and ISO 17025:2005 , I have certificate in internal auditing in ISO 9001:2008 from The National Center for Administrative Development and Informations Technology, In addition, I'm received and passed a lot of courses and tests in Turkey and in my country in this regard.

Education

Bachelor's degree, BSc
  • at Tikrit university - college of science - chemical department
  • October 2007

Specialties & Skills

Water Treatment
Utilities
Quality Management
Labs and quality control
Chemical analysis tests
Microsoft office ( word , excel , powerpoint )
Computer and internet
sale and marketing of chemicals materials , specially that's using in the oil and gas industry
sale and after sales technical support for labs : equipments , tools , reagents , glassware ... etc.
sale and after sale technical support for water treatment : plants , chemicals. spare parts , consultants ... etc.
sales and after sales technical support for industrial chemical material

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Quality management ISO 9001:2008 (Training)
Training Institute:
University of Technology
Date Attended:
January 2012
Duration:
30 hours
Quality management system ISO 17025:2005 (Training)
Training Institute:
Jorden accreditation center - Arabic Petroleum institute
Date Attended:
December 2012
Duration:
30 hours
Quality management system ISO 9001:2008 (Training)
Training Institute:
mosul university
Date Attended:
July 2012
Duration:
100 hours
Atomic absorption spectrophotometer operating and maintenance (Training)
Training Institute:
Simadzu company
Date Attended:
December 2013
Duration:
100 hours
Quality management system ISO 9001:2008 (Training)
Training Institute:
Baghdad petroleum training institute
Date Attended:
May 2012
Duration:
30 hours
Internal auditor in ISO 9001:2008 (Certificate)
Date Attended:
August 2013
Valid Until:
January 9999

Hobbies

  • My work, Shopping , fashions , cars ,