Customer Relations Co- Worker
IKEA
Total years of experience :13 years, 0 Months
simy dary (malaysia) - Johubaru, Johubaru (Malaysia)
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Set up and explained new membership contracts.
Education
Languages
Personal Information
Routinely answered customer questions regarding merchandise and pricing.
Directed calls to appropriate individuals and departments.
Maintained cleanliness and presentation of stock room and production floor.
07/2013 to CurrentCustomer relations co-workers
Yamaha Service Center - Hyderabad, Telangana
Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window
presentation.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping
problems.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Described product to customers and accurately explained details and care of merchandise.
Communicated with vendors regarding back order availability, future inventory and special orders.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
courses: & Training -
Class 10th (High School)