مظفر مظفر, HOUSEKEEPING OFFICER

مظفر مظفر

HOUSEKEEPING OFFICER

Qatar Airways

البلد
الهند
التعليم
دبلوم, General
الخبرات
4 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 7 أشهر

HOUSEKEEPING OFFICER في Qatar Airways
  • الهند
  • يوليو 2013 إلى مارس 2014

HOUSEKEEPING OFFICER
Qatar Airways, Doha Qatar
July 2013 to March 2014

CAFÉ MANAGER في Café Coffee Mania Srinagar
  • الهند
  • نوفمبر 2012 إلى يونيو 2013

CAFÉ MANAGER
Café Coffee Mania Srinagar
Nov 2012-June 2013
RESPONSIBILITIES
• Looked after overall Housekeeping operations
• Housekeeping department
• Front office departments
• Maintaining hotel standards
• Surprise audits
• Maintaining Quality standards
• Adherence to the laws set by the government
• Maintaining safety standards
• Quality check of products used for cleaning
• Staff allocation
• Staff roistering
• Keep track of the services & cleanings carried out • Briefing supervisor & housekeeping staff
• Keep records & maintaining list of schedules
• Dealing with customer concerns (if any)
• Briefing Gm & MD of the any need, progress & concerns


• Very high customer satisfaction
• VOC's from customers
• Best team player
• Zero team attrition
• Best team manager
• High client satisfaction
• New customers brought in loop
• Consistent targets met up
• A self drive team built
• promoted within short period of time


Very Proficient
Very Proficient
Very Proficient
Very Proficient

ASSISTANT MANAGER في ROCKLAND HOTEL
  • الهند
  • يوليو 2008 إلى أغسطس 2011

ASSISTANT MANAGER
ROCKLAND HOTEL
New Delhi India

July 2008 to August 2011

الخلفية التعليمية

دبلوم, General
  • في Secondary school education

Secondary school education from "JKBOSE" in 2004 (General) I, Mohammad Muzaffar hereby show my great interest& concern in your company & would like to apply for the best suitable position currently available in your company I intend to build my career with one the leading retail brands INDIA to excel in my career & touch the never ending limits of success. I truly believe & trust if one has a go getting attitude, then he can achieve what he wants, no matter what the obstacles are. In due course of time, I see myself as one of the greatest assets to my employers & that's the biggest achievement when one is really valued & gets what he deserves In next five years, I see myself at a position where I would be highly valued, respected & honored basis on my smart work & result oriented performance & skills. This all would be possible team work & efforts, mutual cooperation & heading for the common goal & that is taking our company to the epitome of success & values. Besides my past experience & skills would be an advantage to make all this happen in reality RESPONSIBILITIES • Handled overall Housekeeping operations • Ensuring complete cleaning of aircraft cabin like Galleys, Cockpit, Lavatories, Passenger seats • Quality & hygiene • Handled team of 42 associates, 4 team leaders & 2 supervisors • Ensuring PPE's are used properly • Safety instructions are followed • Timely cleaning of aircraft • Team allocation & delegation

Specialties & Skills

CLOSING
COST CONTROL
CUSTOMER SERVICE
HOUSEKEEPING
OPERATIONS
PROGRESS
SAFETY STANDARDS
SATISFACTION
TEAM PLAYER

اللغات

الهندية
مبتدئ
الأوردو
مبتدئ
الانجليزية
مبتدئ