Muzaina محمد

• Improved new client conversion by 50% through effective use of CRM data
• Organized and led meetings with new and existing clients to pitch solutions and discuss
business impact
• Led onboarding for new SaaS customers via CRM, orienting them to the product and assisting
with product usage and functionality
• Oversaw onboarding, scoping of client requirements, and monitored performance, resulting
in 2x improved conversion rates within
• Conducted quantitative analysis on customer retention indicators and proposed online-offline
marketing strategies to improve retention
• Maintained a daily KPI of 50 calls and emails resulting in increased client engagement and
improved lead generation

• Surpassed revenue goals by realizing a total of USD 45, 000, achieving 20% increase in revenue
growth
• Expanded market reach in Northern Europe through targeted LinkedIn campaigns, email
marketing and cold-calling
• Developed a high-value database of 200+ companies and contacts, improving lead generation
efficiency by 20% through advanced market research methods
• Built a diverse client portfolio of 20 high-revenue accounts, bringing an overall increase in
business opportunities
• Organized strategic meetings with IKEA, Sony, Luxottica, and Igloo, with a potential of USD
200K-1Mn annually

• Secured deals with insurance premiums ranging from AED 700K to 1 million
• Scoped, executed and tracked multi-channel lead outreach activities generating new business
opportunities via Salesforce, Email marketing, LinkedIn
• Facilitated a conversion-funnel strategy for lead generation, including tailored pitches, objection
handling, and sales training, boosting marketing effectiveness and team performance

• Increased department revenue from INR 600, 000 to 1.1 million in 3 months.
• Managed a portfolio of around 70 clients monthly, re-engaging former clients.
• Achieved an 85% client retention rate, boosting long-term client loyalty

• Generated sales leads and identified cross-sell opportunities for Zomato products leading to 3x
growth, driving monthly ad spend from INR 20, 000 to 80, 000
• Monitored online-campaign performance and executed upselling, cross-selling, and
subscription renewals
• Managed a portfolio of 40-50 active clients monthly across all key products