Senior Manager
Mufaz Human Resource Consultancy
Total years of experience :17 years, 3 Months
Maintained company’s office administration.
Handled and outlined recruitment advertisements.
Conducted interviews for job seekers and matched suitable candidates.
Managed local and overseas recruitment campaigns.
Corresponded with local and overseas recruitment agencies and companies.
Coordinated with department head of the respective companies.
Imparted coaching and administration support.
Organize meetings with new and established clients to provide information about Fazlani Foods.
Reporting to Vice President - Food Division.
Follow up with co packers and coordinate between Production and Accounts Team.
Generate referrals and developed personal relationship with respective clients and close sales by managing contract.
Coordinate with Government official for Certificates for Food products.
Coordinate with higher management in understanding different process plan, business process and functionality
in depth.
Launched Fazlani Foods in Indian Market.
Coordinated with CEO’s and Store Manager of respective clients to manage promotional / marketing activity.
Managing all the Sales related activity of the company.
Completing the administrative needs of the production house.
Making follow-up calls to confirm sales orders and delivery dates.
Responding to sales queries via Phone, e-mail and in writing.
Ordering and ensuring the delivery of goods to customer on time.
Handle debt recovery of credit card collection of Icici Bank.
Handled a portfolio of 120 million with 24 tele calling executives.
Manage product training for employees across all functions to ensure that all problems are effectively handled
Conducted training of new employees in the absence of Trainer and allocating them to different teams when got
promoted to Senior Team Leader within 13 months of the job tenure.
Coordinate with QA’s and QL’s to improve the quality and presence of mind of employees.
Handled a portfolio of 8 million.
Promoted to Acting Team Coach within 04 months of job tenure.
Handled a portfolio of 20 million with 03 tele calling executives
Promoted to Team Coach after completion of 06 months and handles a portfolio of 40 million with 14 tele calling
executives.
Handled the work load by performing the agents duties.
