Area Parts Manager and Technical Consultant
Middle East Development Co. Ltd.
مجموع سنوات الخبرة :12 years, 6 أشهر
- Manage and create annual department goals and budget.
- Lead, guide and manage Counter sales and PSSR.
- Maintain accurate inventory and healthy stocks.
- Manage and handle external customers and suppliers.
- Support internal customer (workshop and Sales).
- Build customer relationships.
Achievements:
- Achieving yearly target with high profit.
- High customer satisfaction rate.
- build strong cooperative team.
- Manage, plan and lead service teams, and securing tools and material.
- Supervise, analyze and diagnose warranty and non-warranty jobs and find root
cause problem and quality issues.
- Diagnosing & Troubleshooting the equipment’s.
- hands on experience with hydraulics, pneumatics, electrical, programming,
mechanical and diesel engines.
- Interact with customers on technical level.
- Train customers and technicians in house and at the field.
- Establish safety and security procedures.
Achievements:
- Key player in achieving the yearly target.
- Minimize machine break down time.
- High customer satisfaction rate.
Electrical engineering is an engineering discipline concerned with the study, design and application of equipment, devices and systems which use electricity, electronics, and electromagnetism.