Assistant Operations Manager
Advanced Data Systems
Total years of experience :18 years, 7 Months
• Maintaining, reviewing, and improving the post sales operational systems, standard, processes and policies in support of ADS mission - specifically, support better management reporting, information flow and management, business process and ADS planning; in association with the Technical manager and Project Manager.
• Managing and increasing the effectiveness and efficiency of ADS Departments especially Technical, projects, Procurement (purchasing and logistics), and Finance, through improvements to each function, as well as, coordination and communication between them and business functions, Sales and Marketing and Presales team or with external parties.
• Monitoring projects performance with the Project Manager and Technical Manager to ensure work scope, schedule and Cost, budget is well defined and maintained as per company New Standard.
• Building integrity, establishes relationships, and maintains communication with all concerned departments.
• Conduct performance reviews, leadership development and evaluations of direct reports.
• Managing and supporting to improve the level of business communication (via email and phone), either externally and/or internally with all concerned departments.
• Ensuring that Procurement Department requests are resolved and communicated in a timely manner to internal and external parties.
• Effectively implement the new established CX department, mainly ensuring Customer Relation and Satisfaction; Before, During, and After project life cycle.
• He/ She support ADS Executives Manager in managing customer accounts and will help plan and execute customer proposals, offers & quotation in ways that meet clients’ needs.
• He/ She will communicate with clients and relevant vendors as well as internal employees throughout the project development and implementation process in coordination with the executive manager.
• Possessing knowledge of sales, marketing and advertising principle
• Fax and photocopy printed material
• Preparing and managing proposals, ensuring the clarity, compliance and integrity of all proposal documents.
• Write, edit, and format proposal deliverable
• Support the preparation of other deliverable related to the opportunity such as presentations and follow-up requests
• Prepare and distribute agendas, collect notes, and circulate recaps
• Understanding the needs of clients with diverse services and products
• Develop sales materials (e.g. proposals, slides, analyses)
• Report to all members of the team and will work with multiple simultaneously
• Excellent experience of various computer software, such as Acrobat and Microsoft Office products Word, Excel, &Power Points
• Preparing customer accounts progress reports for the executive manager
• Assist in delivering & preparing presentations to clients
• Arrange Clients and/or vendors Meetings when needed
• Provide additional administrative support as needed
• Managing relationships with third party vendors, such as media, printing, photography partners
• Establish and maintain documents and records in appropriate files
• Ensure that Customer Service is receiving timely and accurate
Ebaco, German Company for Total Flooring Solutions,
Marketing and Selling Commercial / Sports / Raised flooring according international standard.i was able to get The target of sales Yearly.
New Business Development
Maximize customer penetration through use of prospecting, presentation, selling, closing, follow up and account development skills
Stay abreast of evolving information available to the industry
Prepare reports and sales forecasts, as required
Demonstrated sales ability with large/national accounts, Excellent sales and marketing skills, consultative approach
Ability to organize, prioritize and handle multiple work assignments
Ability to pay close attention to detail, work under pressure, and meet organizational deadlines
Excellent written and verbal communication skills
Strong listener , Strategic thinker, team player
Main Flooring Projects and Deals:
NOR Project (On Beach)
Over Million.
Princess Nourah Project (Social Center)
Over Half Million.
Marafeq Industrial Project (Industrial Workstation)
Over Half Million.
Midas Furniture Gallerias (Showrooms Flooring)
Over Half Million
IGEC -International Group for Education Consultancy
Customer Service, And Administration Officer supporting students
Help students from All wide world to Join Australian, Canadian, USA, New Zealand, United Kingdom Universities .
SOFAB Aerospace & Aviation Related Products and Services
SOFAB Safety & Security Related Products and Service
SOFAB Manufactured Products
SOFAB MARINE
Shamsan Alsohaibi Group is the leading industrial provider in the Middle East in the fields of Aerospace, Heliports, Airport Safety & Security, Electrical Systems and Marine Solutions
Teller and Customer services Clark
honors, awards Certificates i have Many.