Myla Jane Montenegro, Customer Service Associate

Myla Jane Montenegro

Customer Service Associate

Spinneys UAE

Location
Philippines
Education
Bachelor's degree, BS Psychology
Experience
9 years, 2 Months

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Work Experience

Total years of experience :9 years, 2 Months

Customer Service Associate at Spinneys UAE
  • United Arab Emirates - Dubai
  • My current job since May 2018

Ensure that every customer who steps in through the company’s door leaves a happy person
Responsible in handling money in a daily basis
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds and change
Conduct cash transactions with customers
Provide a receipt to customer paying in person.
Count the cash and submit the cash & supporting documentation to the Cash Collection Point Supervisor at the end of their shift
Responsible for handling payments and ad, playing a part in various events and customer promotions
Collect payment for goods or services; give refunds when necessary
Helping customers with any queries, including showing them where items are
Cleaning the area and keeping stock neat and tidy

Customer Service Associate at Spinneys UAE
  • United Arab Emirates - Dubai
  • My current job since May 2018

Ensure that every customer who steps in through the company’s door leaves a happy person
Responsible in handling money in a daily basis
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds and change
Conduct cash transactions with customers
Provide a receipt to customer paying in person.
Count the cash and submit the cash & supporting documentation to the Cash Collection Point Supervisor at the end of their shift
Responsible for handling payments and ad, playing a part in various events and customer promotions
Collect payment for goods or services; give refunds when necessary
Helping customers with any queries, including showing them where items are
Cleaning the area and keeping stock neat and tidy

Human Resource Officer at Rolando's Tagaytay
  • Philippines
  • August 2017 to February 2018

- recruiting, training and developing staff
- making sure that staff get paid correctly and on time -
looking after the health, safety and welfare of all employees
- organizing staff training sessions and activities; -
monitoring staff performance and attendance

Recruitment Staff at Alliance Mansols Inc.
  • Philippines
  • November 2014 to May 2017

- Screening candidates and matching them to suitable job roles
- Sourcing job applicants from the database and exploring employment opportunities
- Contacting candidates to arrange interviews via telephone and email
- Negotiate salary and benefit issues with job candidates
- Arranging face-to-face interviews
- General data admin and paperwork

Education

Bachelor's degree, BS Psychology
  • at Cavite State University Main Campus
  • April 2014
Bachelor's degree, Psychology
  • at Cavite State University
  • April 2014

Specialties & Skills

Office Work
Administrative
HR Management
Mass Recruitment
Microsoft Word, Excel
Recruitment/ Head Hunting
Customer Service

Languages

English
Intermediate
Filipino
Expert