ميلين أنطونيو

* Treat patient by giving relaxation massage
* perform massage to eldery, people with back and body pain, stroke, and with other medical conditions.
* Assess first the patient check vital signs, body temperature and blood pressure.
* Assess patient conditions, by asking questions their medical history, age, name, and areas of pain.
* perfoms combination of swedish, shiatsu and acupressure massage.

* Count cash float, open cash register.
*Set up the bar, open the coffee machine, grinders, and blender.
*Display and arrange croissants, cakes, cookies, muffins and sandwiches.
*Check expiration, changed date label and update.
*Refill coffee beans, calibrate grinders,
*Prepare the tables, wipe and clean the floors

*Assist on phone call deliveries (talabat, zomato and carriage.
*Received more than 100 calls on deliveries and able to achieved excellent service through accurate order taking.
*Maintained and operated espresso machine, blenders and juicers.
*Developed and demonstrate skillful latte art to engage customers.
*Engendered customer loyalty by remembering personal preferences, delivery address and phone number.
*Trained new team members with positive reinforcement and respectful and encouraging coaching.
*Conduct and closed daily sales
*Placed order request like coffee, water and softdrink, all stocks needed and required at the bar section.
*Follow up and monitors motorcycle drivers activity.Ensuring all the deliveries are on time.
*Dispatched and checked all the items for delivery including packaging, food presentation, and quality.

*Over all in charge in the operation
*Maintaining the quality service and excellent relationship to every customer.
*Stocks used is closely monitored
*wastage is minimize.
*Helps improve daily routine activities giving training and instructions to each staff.
*Reports daily sales to the manager and stocks request.
*Perform inventory.

Barista

• Follows cash handling procedures and cash register policies.
• Provides excellent coffee experience to all customers.
• Serves different kinds of coffee drinks, salads, and sandwiches
• Maintain the coffee machine clean and working properly
• Prepares dairy, nondairy and power smoothies.
• Check expiration of all the items used in the bar.
• Cleans and sanitize all bar equipment and cashier section
• Check the displays, to make sure all are neat and organize
• Refill sugar and condiments stations.
• Assist the customers by giving a friendly and quick service.

Abu Dhabi
May 30, 2011 - Dec 8, 2011

Barista
• Brews coffee, tea, and chocolate.
• Cleans, sanitize and polishes utensils and equipment used in food and beverage preparation.
• Prepared Iced coffee and issue bottled drinks to be serve by waitresses
• Assist in filling customers' orders.
• Responsible to serve the drinks hot and high quality.
• Responsible also for operating, cleaning and maintaining all tools for juice blenders, food processors, paring knives.
• Peels and chops all fresh fruits that will be used in smoothies, organizes and stores them
• Write guest' food orders in order slips, memorize orders, and enter orders into computers for transmittal to kitchen and bar staff..
• Serve food and/or beverages to the guest, prepared .
• Present menus to guest and answer questions about menu items, making recommendations upon request.
• Inform customers of daily specials.
• Prepare checks that itemize and total meal costs.
• Clean tables and/or counters after customers have finished dining.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.

Training Shift in Charged
• Responsible in precise stocks ordering, rotation and par level.
• Responsible in the weekly and month end inventory.
• Make sure all beverages; sandwiches are prepared correctly, monitor team member actions.
• Responsible to filed and keep invoices, receivals, and all store reports
• Do weekly ordering of milk, coffee, water, juices, sandwiches, bottled drinks and all needed in the shop.
• Monitor food cost and daily sales
• Check all equipments before the operation starts.
• Responsible to maintain the store operations properly running, Make sure the business is ready, clean, neat and orderly.
• Responsible to generate sales.
• Motivates staff and monitor performances.
• Responsible to handle cash floats and banking procedures.

Barista
• Have a basic knowledge in preparation of different kinds of espresso based coffee cold and hot ones.
• Capable of serving good quality and follow standard coffee measurement at all times.
• Calibrate coffee grinders, checks water and steam pressure.
• Skilled in cashiering section.
• Follows cash handling procedures and cash register policies.
• Provides top quality espresso shots for hot beverages.
• Responsible to sell and up sell sandwiches, cheese cakes and pastries to the customers.
• Honors the customer’s needs by giving quick and friendly service.
• Responsible to generate customer satisfaction.
• Be able to handle and communicates customer complaints and concerns to the manager on duty.
• Follows health, safety and sanitation guidelines for all products.
• Follows store policy and procedures for operational flow at each station.
• Responsible in cleaning the coffee equipment and follows cleaning standard procedure.
• Responsible in stocks arrangement, storing and rotatation.

Decorate baked and chilled cheesecake using fresh fruits
Excellent in platting designs.
Conversant in preparation of cold and hot beverages (coffee base)
Served pasta, sandwiches and salad.
Do reports such as inventory, variances and cash breakdown.
Maintain the store clean and organized at all times

Responsible in the preparation of salad, sandwiches, juice, shakes, and desserts.
Makes sure to distribute well the food to each outlet of the airport.
Checked each food items released which includes the taste, appearance, and texture.
Handles leftover food complains transferred in the commissary.
Absolutely ensuring that the food is clean and safe to eat.
Maintaining cleanliness in the kitchen area.
Responsible in making reports such as inventory, doing par stocks and stock status.
Always coordinates with the supervisor and chefs regarding of the food preparation time, and the number of servings.

Assigned to distribute and load all items ordered per day by each supermarket.
Responsible in balancing of stocks sold for each day, the estimated pick up of all distributors.
Assist in payroll computation, encoding, filling of employee documents, transferring calls.
Assist in the inventory of the warehouse stocks.
Aid in monitoring of all the stocks in the warehouse and reports all out of stocks item immediately to the production area.

Updates the stock status of Incoming and Outgoing stocks of distributors.