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ميرا Cobacha, HR/PRO & Administrative Supervisor

ميرا Cobacha

HR/PRO & Administrative Supervisor·RSC Agency Commercial Production LLC

الإمارات العربية المتحدة

بكالوريوس, Hotel and Restaurant Management

الخبرة العملية

مجموع سنوات الخبرة: 16 سنوات, 3 أشهر

HR/PRO & Administrative Supervisor

نوفمبر 2024 - حتى الآن

RSC Agency Commercial Production LLC

دبي، الإمارات العربية المتحدة •هجين

نوفمبر 2024 - حتى الآن

Processed visas, trade licenses, establishment cards, and partner family visas
Applied GCC business travel visas for employees and coordinated related hotel
and flight arrangements
Tracked employee leave and maintained updated records
Managed client follow-ups and handled accounts receivable
Ensured timely collection of payments as per agreed terms
Monitored expenses to ensure accurate accounting control
Sourced and coordinated suppliers for operational requirements
Handled government-related documentation and compliance tasks
Assisted partners with administrative and operational support
Managed office operations, supplies, and maintenance coordination
مجال الشركة:
التسويق
الدور الوظيفي:
الإدارة

Administrative Officer

مارس 2021 - سبتمبر 2024

Safir International Inc. & Rayo Safir DMCC

دبي، الإمارات العربية المتحدة •هجين

مارس 2021 - سبتمبر 2024

Managed office operations, leases, and vendors
Handled HR tasks including contracts, payroll, and benefits
Processed invoices and maintained financial records
Managed visas, licenses, trademarks, and insurance with DMCC/DIFC
Supported clients during quarterly events and seminars
Coordinated suppliers for marketing and event materials
Ensured smooth daily administrative operations and timely task execution
مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
الإدارة

Administrative Officer | PA to Managing Director

يناير 2018 - يناير 2021

D A S Elite General Trading LLC & FZCO

دبي، الإمارات العربية المتحدة

يناير 2018 - يناير 2021

Processed visas, business licenses, trademarks, and insurance documents.
Managed product listings and shipments on Amazon, NOON, Namshi & Ounass.
Maintained HR records and supported employee relations and evaluations.
Handled reports, invoices, and product registration on Dubai Municipality.
Provided full executive support to the Managing Director, including travel and
calendar management.
مجال الشركة:
البيع بالتجزئة وبالجملة

Receptionist/Administrative Assistant/Logistics

فبراير 2017 - نوفمبر 2017

The Pure Beauty Company

دبي، الإمارات العربية المتحدة

فبراير 2017 - نوفمبر 2017

 Build sustainable relationship and trust with customer accounts through open and interactive communication.
 Quickly became a trusted assistant to the operation manager and earned a reputation for maintaining a positive attitude and producing high-quality work.
 Provide accurate, valid and complete information by using the right methods/tools.
 Take the extra mile to engage customers.
 Responsible for issuing statement of account to clients in a timely manner to ensure collections.
 Registration of the products to Dubai Trade Portal Online.
 Monitor deliveries and request certificate of origin in Dubai Chamber online.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
إدارية

Receptionist/Administrative Assistant/Logistics

مارس 2016 - نوفمبر 2016

Live the Nature DMCC

دبي، الإمارات العربية المتحدة

مارس 2016 - نوفمبر 2016

 Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documents.
 Ability to multi-task, prioritizes, and manages time effectively.
 Tracking shipments, handling any issues that might arise (lost shipments, damaged shipments, etc)
 Coordinate with our suppliers and shipping agents to ensure timely delivery and receiving of goods.
 Manage warehouse inventory.
 Oversee receptionist area, including greeting visitors and responding requests information.
 Registration of the products to Dubai Trade Portal Online
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
إدارية

Administrative Assistatnt/Sales Assistant

يونيو 2012 - فبراير 2016

Al Futtaim Company -M&S

دبي، الإمارات العربية المتحدة

يونيو 2012 - فبراير 2016

 Quickly became a trusted assistant to the store manager, commercial department managers, and supervisors and earned a reputation for maintaining a positive attitude and producing high-quality work.
 Responsible for store policies and procedures and internal communications.
 Provide administrative supports for the store management in various administration related tasks.
 Responsible for handling Cash in Safe and all expenses of the store, distributing daily floats and supervises all the activities of the cashiers.
 Answering telephone calls and directing the line to right departments.
 Process reconciliations and updating Admin Reports
 Making sure that all admin and cash office reports are correct and to ensure the adjustments have been made accurately to comply with company policies and procedures and audit requirements.
 Transferring and receiving of merchandise from other stores.
 Educating customers on product brands and maintain merchandise appearance.
مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
إدارية

F&B Admin Executive | Banquet Coordinator

يناير 2010 - أبريل 2012

Legends Hotel International Corporation

Manila، الفلبين

يناير 2010 - أبريل 2012

Managed supplier communications, sourcing, and negotiated F&B supply
agreements
Coordinated with outlets to control costs and inventory
Conducted monthly stock checks and ensured FIFO compliance
Prepared reports on food cost, yield, and budget performance
Planned and coordinated events, including budgets and timelines
Maintained high standards of client service and event execution
Assisted F&B Managers with daily operations and administrative tasks
Supported F&B Managers in monitoring performance and implementing
improvements
مجال الشركة:
الضيافة والسكن

Sales Consultant

أكتوبر 2009 - فبراير 2010

Store Specialist Incorporated

Makati City، الفلبين

أكتوبر 2009 - فبراير 2010

October 2009-February 2010, Sales Consultant at Store Specialist Incorporated

Objective for an Sales Consultant:
* Participate in exhibitions and trade shows to market a product and raise sales.
* Attend regular sales and marketing meetings within the company to stay up-to-date on what is going on with the company and sales.
* Selling products to the customer.
* To maintain the quota every week.
مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
المبيعات

التعليم

Arellano University

يناير 2009

يناير 2009

بكالوريوس، Hotel and Restaurant Management

الفلبين

2005-2009: Bachelor of Science in Hotel and Restaurant Management, Arellano University

Arellano University

يناير 2009

يناير 2009

بكالوريوس، Hotel Management

الفلبين

Skills

Teamwork

Expert

Management

Expert

Budgeting

Expert

Microsoft Office

Expert

SAP

Expert

ADMIN ASSISTANT

Expert

AND MARKETING

Expert

COST CONTROL

Expert

COST MANAGEMENT

Expert

FIFO

Expert

INVENTORY

Expert

MARKETING

Expert

QUOTA

Expert

Teamwork

Expert

Management

Expert

Budgeting

Expert

Microsoft Office

Expert

SAP

Expert

BUSINESS PROCESS IMPROVEMENT

Intermediate

COMMUNICATIONS

Intermediate

HOTEL AND RESTAURANT MANAGEMENT

Intermediate

LAND MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

OFFICE MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROBLEM SOLVING

Intermediate

PROCESS IMPROVEMENT

Intermediate

PROFESSIONAL COMMUNICATION

Intermediate

BILLING

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

CONTRACT DRAFTING

Intermediate

HOTEL AND RESTAURANT MANAGEMENT

Intermediate

INVOICING

Intermediate

OFFICE MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROBLEM SOLVING

Intermediate

PROCESS IMPROVEMENT

Intermediate

PROFESSIONAL COMMUNICATION

Intermediate

اللغات

الانجليزية

متوسط

التاغلوج

مبتدئ

التدريب و الشهادات

الشهادات
Business English Communication
Business English Communication
Employee Of The Month
Jul 2015
التدريب
Practicum On the job training
fish and company restaurant
Oct 2008