ميرا mendoza, Content Executive

ميرا mendoza

Content Executive

The Entertainer FZ LLC

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Electronics Computer Technology
الخبرات
24 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 0 أشهر

Content Executive في The Entertainer FZ LLC
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ يونيو 2006

The Entertainer FZ LLC Dubai Content Executive Nov 2006 - present
• To support all Content processes and procedures across the Entertainer Group in alignment with the Head of Content.
• To handle & manage Entertainer publications assuring quality input of data into Sales Force and to professionally represent the Entertainer to our merchants.
• To manage the quality and integrity of all data in the Global CRM System and Offer Engine.
• To liaise with merchants regarding their content and artwork provided.
• Have a clear understanding of each merchant's requirements and needs.
• To track, monitor and organize their allocated publications, as well as adhoc projects.
• Ensure that deadlines are being met with accurate content throughout the process and all platforms.
• Responsible for preparing everything up to the point of Quality Assurance when it needs to be presented to the Content Moderator.
• Liaise with the Account Owners to know exactly what offers are required to go live, and when.
• Liaise with the DPO (Design Product Owner) in the creation and updating of content for merchant templates and the final product as necessary.
• To collate all offers on Sales Force, content from merchant, obtain approval and ensure offer active within specified timeframe.
• To prioritize content tasks in line with the business objectives and to communicate immediately in any issues/concerns that may impact business performance.
• Regular feedback to Head of Content regarding the status of the workload and projects.
• To work closely with all departments to ensure that all content is ready and accurate.
• Provide support to remote content team-members when necessary.
• To create weekly reports in line with company KPI's for Content Department.

Content Analyst في SPi Global
  • الفلبين
  • أبريل 2000 إلى أبريل 2006

SPi Global Philippines Apr 2000 - Apr 2006
• Converting published books, printed magazines, and newspapers to a digital format.
• Increasing operational efficiencies by introducing a system or redefining workflows.
• Help companies adapt to the rapidly demands and needs of their own customers through our unique and innovative solution.
• With a typing skills of 75 work per minute.

الخلفية التعليمية

بكالوريوس, Electronics Computer Technology
  • في University of Batangas
  • يناير 2000

University of Batangas Philippines 2000 Electronics Computer Technology

Specialties & Skills

ERP CRM
Software Quality Assurance
Sage CRM
Sales Force Effectiveness
Microsoft CRM
DESIGN PRODUCT
GO LIVE
INCOMING CALLS
MULTI-LINE
ON SALES
QUALITY ASSURANCE
SALES FORCE

اللغات

الانجليزية
متمرّس

الهوايات

  • Travelling, Reading, Running, Playing Tennis, Swimming
    • Coordinated all department functions for team of 75+ employees. • Increased office organization by developing more efficient system and customer database protocols • Promoted to Administration Assistant after six months of employment. • Received a merit raise for strong attention to detail, exemplary customer service and team player attitude.