Senior Businesses Analyst
CSS providers
Total years of experience :15 years, 10 Months
-Business analyst and qualifier
-Train and support customers
-Business documentation
-Design a new in-house ERP used by every department in the company (accounting, procurement, storekeeping, Human resources, budgeting...)
-Tester, qualifier and trainer
-UAT conductor and documentation
-Business analyst and qualifier
-Project coordinator
-Client Contact & Onsite Support for world-class retailer (CVS/Caremark - Rhode Island, USA)
-Teller Operations
-Back office Operations
-Customer Service
Bachelor in Business Administration Saint Joseph University (USJ) - Monot Lebanon
• 2005 Baccalaureate degree in Socio-Economics College des Sœurs des Saints Cœurs - Jdeydeh Lebanon