myrna Bakhsar, Head of HR Department

myrna Bakhsar

Head of HR Department

Qatar National Bank

Location
Syria - Damascus
Education
Master's degree, International Business
Experience
24 years, 4 Months

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Work Experience

Total years of experience :24 years, 4 Months

Head of HR Department at Qatar National Bank
  • Syria - Damascus
  • My current job since May 2011

HR Restructure (Org Chart, Policies & Procedures, Salary Scale, Job Description)
▪ Establishment of QNB Training Academy
▪ Performance Appraisal Management
▪ Annual HR Budget
▪ Training & Development
▪ HR Benchmark studies

Head of HR Department at Byblos Bank
  • Syria - Damascus
  • April 2010 to May 2011

Training & Development arrangements
▪ Performance Appraisal Management
▪ Benchmark studies
▪ Annual HR Budget

Regional HR Manager at Gemini Group for Hospitality
  • Syria - Damascus
  • November 2008 to March 2010

HR Management team and process (Recruitment, Personnel, Payroll, Training, Evaluation)
▪ Update of policies & Procedures
▪ Deliver of training courses

HR Trainer at Syrian Consulting Bureau
  • Syria - Damascus
  • February 2009 to March 2010

 Provide training courses in Human Resources Management

Accredited HR Trainer From Cambridge College at Qassem Training Center,
  • Syria - Damascus
  • February 2008 to February 2010

Provide HR Management courses (Cambridge Curriculum)

HR Manager at Syrian Organization for the Disabled
  • Syria - Damascus
  • September 2006 to September 2008

Recruitment administration
▪Conduct new employee orientation
▪Improvement of Performance Management system
▪Management of all administration services (Maintenance, Purchasing, logistics)

HR Recruitment & Training Officer at United Group for Advertising Medi
  • Syria - Damascus
  • July 2005 to August 2006

Conduct Training courses, workshop and seminars for staff
▪ Management of entire recruitment process

HR Representative at MTN for Telecommunications
  • Syria - Damascus
  • February 2000 to July 2005

Conduct of entire training process for staff
▪ Deliver HR Orientation

Education

Master's degree, International Business
  • at European University
  • June 2012
Bachelor's degree, Business Management
  • at Cambridge University
  • January 2005
Bachelor's degree, HR Management
  • at Cambridge University
  • January 2005
Diploma, Diploma In Translation (French Arabic/French)
  • at Damascus University
  • June 2000
Bachelor's degree, French Literature
  • at Damascus University
  • June 1998

Specialties & Skills

Management
Human Capital Management
Resource Management
ADVERTISING
BUDGETING
CONSULTING
HUMAN RESOURCES
PAYROLL PROCESSING
PERFORMANCE ANALYSIS
PERSONNEL
POLICY ANALYSIS
RECRUITING
TELECOMMUNICATIONS

Languages

Arabic
Expert
English
Expert
French
Expert
German
Beginner

Training and Certifications

Programming (Pascal - Delphi) (Training)
Training Institute:
Reda Computer Center
Managing Training Proactively (Training)
Training Institute:
MEIRC
Situational Leadership II (Training)
Training Institute:
Starmanship
Management From A To Z (Training)
Training Institute:
MindsMaster
The Art Of Business Conversation (Training)
Training Institute:
Peace
Web Design (front Page) (Training)
Training Institute:
Reda Computer Center
Team Building Workshop (Training)
Training Institute:
K,S&T
Supervisory Course (Training)
Training Institute:
MMC
Quality Training (Training)
Training Institute:
Starmanship
Executive Secretary Course (Training)
Training Institute:
SEBC
Telemarketing Training (Training)
Training Institute:
Starmanship
Advanced Delphi (Training)
Training Institute:
Reda Computer Center
Professional Customer Interation Face To Face (Training)
Training Institute:
Peace
Customer Care Course (Training)
Training Institute:
ICTN
Commercial & Secretary Course (Training)
Training Institute:
Centre Culturel Francais
Ms. Office (Training)
Training Institute:
Reda Computer Center
Leadership Essentials (Training)
Training Institute:
ODCC

Hobbies

  • Playing Piano