Nosour Al-Masri, Office Manager

Nosour Al-Masri

Office Manager

KGL Holding

Location
Kuwait - Hawali
Education
Bachelor's degree, Business Administration
Experience
23 years, 9 Months

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Work Experience

Total years of experience :23 years, 9 Months

Office Manager at KGL Holding
  • Kuwait - Al Kuwait
  • My current job since November 2019

• Overseeing the CEO office.
• Serve as liaison on behalf of the CEO with corporate clients and projects, and assist with all local and international communications.
• Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
• Recruit, train, coach, mentor and discipline office staff
• Organize and maintain diaries and schedule meetings.
• Respond to and screen phone calls, enquiries and requests, and handling them as appropriate.
• Responsible for travel arrangements, visas, and accommodation for top management.
• Handel and respond to incoming email, faxes and post, and correspond on behalf of the management as required.
• Produce documents, briefing papers, reports and presentations as necessary.
• Responsible for internal and external correspondence.
• Ensure filing systems are maintained and current.
• Ensure security, integrity and confidentiality of data
• Performs related duties as required.

Administration Manager/Office Manager at HRD-Global
  • Kuwait - Al Kuwait
  • October 2013 to May 2019

Administration Manager
• Ensure the best practice of the company Internal Policies and Procedures.
• Responsible for all official licenses and legalization (including subsidiaries: Maastricht Business School-Kuwait, BITE Global and Retail Academy Global).
• Responsible for staff residences, job offers, employment contact, orientation to the business and culture, attendance, insurance, admin orders, letters, internal circulars and notification..etc.
• Assist with staff payrolls, part-time wages, sick and annual leave, deduction and reimbursement.
• Interpret policies and procedures to assigned staff.
• Responsible for accounts, invoicing, payments & receivables, purchase orders, quotations, bank correspondences and transaction, petty cash, and assist with budgets.
• Responsible for property, adverting, insurance, purchasing, printing, maintenance and inventory.
• Assist with corporate proposals, contracts and tenders etc.
• Responsible for students’ internal and external correspondence.
• Communicate with corporate clients, suppliers and other business as necessary.
• Responsible for all purchasing and procurement orders, supplier and vendors (cleaning, maintenance, agriculture, furniture, office supplies and stationery, etc.)
• Provide necessary support to Dean, faculty member, students and staff as appropriate.
• Responsible for travel arrangements, visas, and accommodation for visiting faculty members, staff, and corporate visitors.
• Communicate with ministries and government bodies as necessary.

Office Manager (Chairman and Vice Chairman & CEO)
• Overseeing the Chairman office and the Vice Chairman & CEO office
• Serve as liaison on behalf of the Chairman and Vice Chairman/CEO with corporate clients and projects, and assist with all local and international communications.
• Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff.
• Recruit, train, coach, mentor and discipline office staff
• Organize and maintain diaries and schedule meetings.
• Respond to and screen phone calls, enquiries and requests, and handling them as appropriate.
• Responsible for travel arrangements, visas, and accommodation for top management.
• Handel and respond to incoming email, faxes and post, and correspond on behalf of the management as required.
• Produce documents, briefing papers, reports and presentations as necessary.
• Responsible for internal and external correspondence.
• Ensure filing systems are maintained and current.
• Ensure security, integrity and confidentiality of data
• Performs related duties as required.

Personal Assistant/Admin Officer at HRD International
  • Kuwait - Al Kuwait
  • March 2002 to September 2013

Brief:
• Devise and maintain office systems, including data management and filing.
• Responsible for travel arrangements, visas, and accommodation for management and visitors.
• Respond to and screen phone calls, inquiries and requests, and handling them as appropriate.
• Organize and maintain diaries and schedule meetings.
• Handel and respond to incoming email, faxes, and post, and correspond on behalf of the management as required.
• Manage and handle management's mail received from all departments and external bodies.
• Produce documents, briefing papers, reports, and presentations.
• Communicate with and handle corporate clients and projects.
• Manage and process payments requests, purchase orders, invoicing and receivables.
• Organize meetings and ensure managers are well prepared for meetings.
• Liaise with clients, suppliers, and staff and provide necessary support.
• Ensure that effective and appropriate HR Policies and Procedures are in place to meet legal requirements, best practice, and organizational objectives.
• Provide counsel and assistance to employees at all levels in accordance with the company's policies and procedures.
• Prepare and produce employment contact, employment changes, salary, promotion, leave and terminations, admin orders, letters, etc.
• Manage, maintain, and prepare all Ministry correspondences, forms, bills, requests, and licenses.
• Responsible for the institutes/ university licenses and relevant correspondence with PAAET, PUC and CSC and other governmental bodies.
• Process and maintain confidential personnel documents in an appropriate manner.
• Organize and coordinate the recruitment and selection of new staff.
• Assist in staff payroll (staff attendance, deduction, increments, and allowances
• Assist in printing, purchasing, and Property & Medical/life insurance requests.
• Arrange and handle advertising and media for different purposes.
• Responsible for internal circulars and notification.

Admin Assistant at The British Institute of Training & Education (BITE)
  • Kuwait - Al Kuwait
  • March 2000 to February 2002

Brief:
• Responsible for the following training Departments: Arabic, English, Translation & Accountancy (ACCA/CAT).
• Receive, monitor and respond to all incoming mails (including direct manager).
• Receive and screen phone calls, inquiries and requests, and handling them as appropriate.
• Correspondence on behalf of the direct manager.
• Liaise with staff, teachers, clients, supplier etc. as appropriate.
• Responsible for the direct manager diary.
• Organize and prepare travel itineraries.
• Plan, organize and manage meetings, events, and projects.
• Prepare and manage budget, accounts, and receivables.
• Prepare and type presentations and reports.
• Manage, maintain, and update filing and office systems.
• Source and order stationery and office equipment and other inventories.
• Arrange for Advertising and media campaign.
• Assist in translation and proofreading.
• Manage reception, registrations, filing, and communicating with students & corporate clients.
• Perform other related duties as required

Education

Bachelor's degree, Business Administration
  • at Arab Open University
  • June 2017

Business Administration

Diploma, Administration and Business Administration
  • at Pitman Diploma - Secretarial & Administration
  • April 2002

Certificate

Specialties & Skills

HR Policies
Office Management
Organizing
Management
Administration
Organization Skills
Time Management
Team work
Employee relations
Communication Skills
Internet
Customer Service
Problem solving
MS Office
Decision Making
Interpersonal Skills

Languages

Arabic
Expert
English
Expert